I was looking for a Range Rover Evoque and came across icarlease, I found the vehicle with icarlease and send enquired, Rebecca Phoenix got in touch with myself and was brilliant to work with and wa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rebecca made the whole process straightforward and well organised. Communication was clear, everything ran smoothly, and it felt well handled from start to finish. Would happily work with her again.
Unternehmen hat geantwortet
2 reasons for 5 stars. 1. Icarleasing, as a company, provide an excellent and competitive leasing service. 2. I was so lucky to deal with Rebecca Phoenix. Rebecca was efficient, quick to respond to... Mehr ansehen
Unternehmen hat geantwortet
Please don’t waste your time with this company. They don’t bother to respond when you ask for a complaints procedure. They delay vehicle delivery for months on end. The worst service I have ever recei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Kontaktinformationen
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, Vereinigtes Königreich
- 0333 014 5515
- sales@icarlease.co.uk
- icarlease.co.uk
4,3
Hervorragend
207 Bewertungen
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really helpful, professional and competitive
I have no hesitation in recommending these guys. They were competitive, efficient and professional at all times. They get back to you when they say they will, the documents arrive on time and their prices were excellent.
Vic and Gareth were both excellent.
15. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Thank you for your kind words and recommendation. We're thrilled you found our service competitive, efficient, and professional. Should you need assistance in the future, feel free to reach out.
My Lease car arrived yesterday and it…
My Lease car arrived yesterday and it made me reflect on the whole process using I-Carlease. I was in contact with Rebecca from Day 1 and that continuity has I ensured I continued with my order despite many delays in the VAG logistics chain. None of that was the fault of I-Carlease.
I have been kept fully informed through the process and Rebecca went above and beyond when considering other car options when my existing order was delayed.
11. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Simon, thank you for sharing your experience with iCarLease and specifically mentioning Rebecca's excellent support. We're delighted to hear that despite the challenges in the VAG logistics chain, Rebecca's continuity and dedication ensured a smooth process for you. We do appreciate your understanding and patience.
Most of all though enjoy VW Golf!
This was the first time I had leased a…
This was the first time I had leased a car and Icarleasing were very helpful at every stage providing me with all the information I needed and answering my questions quickly. They kept me updated and fully informed throughout the process right through to the delivery of the car.
19. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
We're thrilled to hear about your positive experience with iCarLease! Thank you for choosing us and we're delighted that our team could assist you every step of the way. Your satisfaction is definitely our priority, and we're here to make the leasing process seamless.
Most of all though enjoy your new car !
Smooth service
All requests were fulfilled, and communication was efficient and friendly.
25. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Annette, Thank you for taking the time to leave a positive review of iCarLease. We do strive to provide exceptional service to our customers, and it's wonderful to know that we did the job! Thanks you for using us and most of all though, enjoy your new VW T-Roc!
Excellent customer experience
It has to be said Rebecca Phoenix made a difference to the whole experience from start to finish. She even went over and above when my mini didn’t arrive on the promised delivery day. She contacted the Dealership told them it was unacceptable and ensured it was delivered the next working day by 8am
30. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi, Thanks for sharing your positive experience with Rebecca. We're thrilled to hear that she made a significant difference in your overall satisfaction and she resolved an issue with the delivery date. Her proactive approach is something we work to with all our customers and we appreciate your feedback!
Most of all though enjoy your new Mini :)
All round excellent service
3. Dezember 2022
Antwort von icarlease.co.uk
Hi Pete, Thanks for the feedback. Its very much appreciated. All the team here at iCarLease really strive to give a great experience to all our customer and were again glad of the feedback.
Most of all though enjoy your Land Rover !
Excellent service
Excellent service. Very straightforward and a car at a reasonable price and delivery timescale 👍
1. Juni 2023
Antwort von icarlease.co.uk
Thank you for your positive feedback! We're delighted to hear that you found our service excellent and straightforward, with reasonable pricing and a timely delivery. Most of all through enjoy your new Audi :)
A huge shout out to Katie Bantock
A huge shout out to Katie Bantock. Thank you for everything you have done You've been brilliant every step of the way! Unfortunately, I didn't move forwards with this lease as per our conversation due to personal reasons but thank you for help with financing and excellent communication
24. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Thank you for your kind words about Katie Bantock. We appreciate your feedback, and we're glad to hear she provided excellent service. Personal reasons can indeed affect decisions, and we respect your choice. If you ever reconsider leasing in the future, please feel free to reach out. We'd love to be able to help you source your next new car !
icarlease were amazing
icarlease were amazing! They made the whole leasing thing seem easy with their guidance and patience and put me at total ease. Super helpful, I will be returning!
13. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Enzo, we're delighted that you had an excellent experience with iCarLease, finding our guidance and patience made the leasing process straightforward. We look forward to serving you again in the future. Most of all though enjoy your new vehicle!
Icarlease - fab experirnce
I used icarlease for my Kia Sport.my contact there was Katie Bantock. I cannot speak highly enough about Katie. She has great communication skills, always prompt with replies, polite and efficient.
16. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Thank you for taking the time to share your feedback about your experience with iCarLease and Katie. We're delighted to hear that Katie provided you with excellent service and we really appreciate your kind words. Most of all though enjoy your new car :)
Great service and great deal
I received excellent service from Rebecca from start to finish. The market is very challenging just now but I ended up with a very good deal, and she made the process very easy and stress-free.
13. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi James, Thank you for your kind words! We're thrilled that Rebecca was able to provide you with excellent service during these challenging times. It's great to hear that you found the process easy and stress-free and secured a very good deal.
We truly appreciate your feedback, and most of all enjoy your new car!
Happy customer
Rebecca has clearly communicated throughout the whole process and the car was delivered as originally promised.
6. September 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Alexander, thank you for your kind words and positive feedback. We're thrilled that Rebecca's clear communication and our on-time delivery met your expectations.
Most of all though enjoy your new car :)
Great price and great service
Great price and great service! Vik and his colleagues kept me up to date throughout the process and nothing was too much trouble. I would definitely recommend them to friends and family, and I wouldn’t hesitate in using them again in the future.
2. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Helen, thank you for your kind words! We're delighted to hear you had a great experience with iCarLease. Vik and our team are dedicated to providing excellent service, and your recommendation means a lot to us.
Most of all though thanks for using us and enjoy your new Mini !!
Rebecca is a credit to icar Lease
Rebecca is a credit to icar Lease, she was brilliant from initial contact through to after delivery contact. We will definitely be back again !
6. September 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Richard, thank you for your kind words! We're delighted to hear that Rebecca provided you with a brilliant experience from start to finish.
Most of all though thanks for using us and enjoy your new Porsche Taycan!
We inquired about a certain car that…
We inquired about a certain car that was unavailable. And within a couple days the ground work had been done a an alternative car was found. Everything sorted and car delivered 10 days later. Fantastic service and 100% would recommend.
5. September 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Thank you so much for taking the time to leave such a positive review! We're delighted to hear that you had a great experience with us. Finding the perfect car for our customers is our top priority, and we're thrilled that we could provide you with an excellent alternative so quickly!
Great team, great experience
Vik and the team are a pleasure do deal with. Prompt with replies, happy to help and always understanding when things go south :)
22. September 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Lazi, thanks for the great feedback! It's very reassuring for us to know our team, especially Vik are doing a great job!!
Enjoy your new car and thanks for using iCarLease :)
Very professional service throughout.
Vik was extremely helpful from the point of the initial enquiry through to delivery.
Very reassuring to be dealing with a quality outfit like this.
8. September 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Philip, thanks for the great feedback! Its very reassuring for us to know our team, especially Vik are doing a great job!!
Most of all though enjoy your new car :)
Thanks Vik for the help!
Got recommended this company by a friend and spoke with my account manager Vik who helped me throughout the whole process and was very patient even though we changed the order few times! Thanks Vik 5 stars
13. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Thank you for the 5-star review and for choosing iCarlease based on your friend's recommendation. We're delighted to hear that Vik, your account manager, provided you with excellent service and displayed patience during the process.
Excellent customer service all around…
Excellent customer service all around from Vik, was very knowledgeable and took the time to answer all my questions.
7. September 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
We appreciate your kind words and are delighted to hear about your positive experience with Vik. Providing excellent customer service and addressing your questions is our top priority.
Most of all though enjoy your new car !
Excellent Service
Probably the smoothest experience I've had with a car leasing company. Vik was polite, timely and patient with everything I requested even after changing my mind a few times! I would highly recommend them.
3. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von icarlease.co.uk
Hi Stefan, we're thrilled to hear you had such a smooth experience with iCarlease and Vik. Thank you for your recommendation and most of all though, enjoy your new car !
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