Product was delivered to wrong address when we needed it for a certain date and had to be sent out again. Received product now and customer service team where very helpful but overall experience was... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Lovely quality items, used iCandy since my daughter was born and even then got the pip too for travelling the peach 7 and pip have been amazing, couldn’t recommend them more!
Unternehmen hat geantwortet
Purchased the icandy pip and absolutely love it! Lovely fabrics, nice big seat with lie flat recline, really big hood, lovely and light to lush and steer, really good bouncy suspension. Feels l... Mehr ansehen
Unternehmen hat geantwortet
Absolutely shocking customer service. My icandy orange 4 wheel snapped. I discovered it was a recalled pram. Had to return the chassis for around 3 weeks without a pram with 3 young children, don’t dr... Mehr ansehen
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Unternehmensdetails
Über iCandy
Vom Unternehmen geschrieben
Shop Peach 8 Shop Core 2 Shop all Pushchairs Shop Accessories
Our Mission
At iCandy, our passion is to elevate the journey of parenthood through innovation, style, sustainability, and the highest standards of quality.
From our family to yours
From its roots in London’s fashion design and manufacturing scene, iCandy has uniquely been owned and directed in the UK by the same family for over 90 years. Now proudly in its fourth generation, the Appels and their extended iCandy family remain completely focused on the best of British craftsmanship; designing and engineering innovative, quality products.
Our Family
Bradley's financial acumen and design sensibilities, combined with Warren's technical brilliance, have together orchestrated the evolution of their family business, ensuring that manufacturing remains its core focus. Today, they head up a globally renowned nursery brand, seamlessly blending the finest in British design and engineering with cutting-edge safety standards, prioritising the well-being of parents' most cherished possession — their baby. iCandy is a very proud British family business whose focus is families.
Bradley and Warren's roots in manufacturing run deep, nurtured within their grandfather's business, SCS (London) Limited. Their school breaks were a crash course in various skills, from cutting tables to sewing machines, unloading cloth shipments from Italy, and helping with deliveries. This hands-on experience with British design quality and manufacturing expertise runs as a common thread through both of their careers and is evident in every iCandy product.
Our Approach
iCandy's four core principles — Quality, Innovation, Heritage, and Style — perpetually drive our desire to consistently create products that are both beautiful on the outside and engineered to perfection on the inside. Fundamentally, every single iCandy product is exquisitely built to provide the highest standard of safety, quality, and innovation, all whilst reflecting individual style.
We are delighted to welcome you to the iCandy family and look forward to accompanying you right from the start of your most wonderful adventure.
Need assistance with your iCandy product?
You're in the right place! Our dedicated support team is here to help you get the most out of your iCandy experience.
Contact iCandy
You're welcome to contact iCandy customer service directly on weekdays.
Mon - Thu: 09:00 - 17:00
Fri: 09:00 - 16:00
5 year Warranty
With every pushchair
Kontaktinformationen
Montgomery Way, SG18 8UB, Biggleswade, Vereinigtes Königreich
- 01767 604400
- customerservices@icandyuk.com
- icandyworld.com
3,9
Gut
874 Bewertungen
Bittet Kunden um Bewertungen
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Hat 98 % seiner negativen Bewertungen beantwortet
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Antwort von iCandy
Good Morning Susan,
Thank you for leaving this review!
We are so pleased to hear how happy you are with the iSpares ordering process, from the iCandy website.
Update from a previous review
I had previously written a review in 2024 complaining about my peach 7 Icandy that purchased from John Lewis. That issue was resolved. It turns out that John Lewis had missed an item out of the order causing the pram to not be fully accessible. Icandy customer service was great. They rang me and got it sorted and the team were very patient with my frustrations. Although the one thing I would keep my word to is that the pram isn’t practical for a smaller boot, specially when doing a food shop!
Fast forward to September of 2025 I of course purchased the Icandy pip! I had no issues flying out to turkey with it in the upper head lockers! However I did have an issue with it though that it wouldn’t fold completely and that took longer than normal to resolve I’m not sure why maybe new staff or training, there was a slight issue with communication on Icandy part but I generally do love their products! Someone within management contacted me to put an end to the issues and her customer service was absolutely amazing! It made me forget all about the previous issues! The one thing that stood out most that she did was remained in contact with me after the exchange (I left my Apple tracking device inside the pocket) she happily posted it back to me so questions asked!
I candy products will always be a win for me!
Thank you!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von iCandy
Good Morning Megan,
Thank you for leaving this review!
We are so happy to hear, the service you received was as it should be.
We will pass this on to the team, its always nice to hear nice feed back like this.
Great to hear from one of the iCandy family!
Antwort von iCandy
Good Morning,
Thank you for taking the time to leave this review!
We are delighted to hear how happy you are with your iCandy pushchair.
Happy travels, welcome to the iCandy family.
I have been using my icandy peach 7…
I have been using my icandy peach 7 coco for over a year .. the best thing ever.. and I am able to convert it to twin too with additional coverter which is very convenient
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von iCandy
Good Morning,
Thank you for taking the time to leave this review!
We are delighted to hear how happy you are with your Peach 7.
Happy travels :)
The pushchair itself is light weight…
The pushchair itself is light weight and easy for manoeuvring. Love the colour and the fact it packs away small in the boot of the car or stored at home. The disappointment comes with the fact that that my 2yr old is too big for this buggy. His feet almost touch the ground when pushing him or just over hang the front wheels. This should be a pushchair he can use until 4yrs but that clearly won’t be the case.
31. März 2026
Antwort von iCandy
Good Morning Tanesha,
Could you please forward the images of the bumper bar and of your child in the seat in the position it was in, into the customer service team.
Excellent service
Excellent service! Delivered in less than 24 hours ! Quality as always is second to none. Thank you so much!
31. März 2026
Antwort von iCandy
Good Morning Alexander,
Thank you for leaving this lovely review!
We are delighted to hear how happy you are with your item, and the overall service you have received.
Item received not even produced or sold by icandy!
Poor communication and an item arrived that wasn’t even an icandy product obviously opened in transit and a random item put into the icandy damaged packaging then sealed in a Royal Mail clear plastic tag with a cable tie.. 😡
27. März 2026
Antwort von iCandy
Good Morning Lisa,
We are very sorry to hear about the parcel arriving open.
we will be in touch today about this.
Amazing buggy
Amazing buggy, very comfortable for baby, spacious under basket storage and great off road too for those who like out of the city adventures.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von iCandy
Good Morning
Thank you for this lovely review!
We are delighted to hear how much you love your pushchair.
Welcome to the iCandy family!
My Order is missing
My Order is missing, I only got the two chairs without the actual push chair. The delivery comes and runs away and does not call if they are at the door.
27. März 2026
Antwort von iCandy
Good Morning Mohamed
We are very sorry to hear this, we will be calling you today regarding this matter.
31/03 16.25
Good Afternoon Mohamed, we are sorry you missed our call this afternoon, we can see by the courier images and have been advised that all boxes are now present.
Andy was very helpful and knowledgeable…
Andy was very helpful and knowledgeable made great points and wasn’t pushy. Resulted in buying our first pram! The icandy peach bundle.
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von iCandy
Good Morning Danielle,
Thank you for this lovely review.
We are delighted to hear that you enjoyed your experience with our wonderful Andy. Purchasing your first pram is such an exciting milestone, and having knowledgeable and friendly support makes all the difference.
Congratulations on this special purchase, welcome to the iCandy family —here’s to many wonderful adventures ahead with your new pram!
Delivery service was great.I would like…
Delivery service was great.I would like that you have delivery to Serbia.
23. Februar 2026
Antwort von iCandy
Good Morning Marija,
Thank you for this feed back.
We are sorry we that Serbia isn't an area we cover at the moment,
However, we always strive to assist customers in situations like yours. We will always do our best to explore alternative options or solutions to help you complete your purchase smoothly.
Great service
Great service , delivery was quick , and was what I needed to add to my icandy 7 x
18. März 2026
Antwort von iCandy
Good Morning Amie,
Thank you for the lovely feed back!
We are delighted to hear how happy with the iCandy process and delivery!
Antwort von iCandy
Good Morning John
Thank you for your lovely feed back.
We are very happy to hear how pleased you are with iSpares procedure and the item you ordered.
Core 2 amazing!
Icandy has great customer service and very quick to reply. I have the Core2 and it’s an amazing pushchair. I love how it folds as one compared to Peach 7. Also the lie flat seat is super handy as well as the huge hood with air ventilation. The wheels can handle any terrain so it’s really easy to push, even one handed. Especially love the handy pocket on the pack of the pram seat. Really simple to fold and open up.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von iCandy
Good morning Selina
Thank you for taking the time to write this review!
You are our first Core 2 review,and we are absolutely delighted to hear how much you love functions of the this pushchair!
We are also happy to hear about your experience with our fantastic Customer Service team.
Thank you for the feed back and wlcome to the iCandy family!
Im so happy for product i got and is…
Im so happy for product i got and is very reliable and is very light and easy to travel with the grip is comfortable and make every push feel like a breeze.
6. März 2026
Antwort von iCandy
Hi Marianna
Thank you for sharing this lovely positive feed back.
We are delighted to hear that you are so satisfied with the quality of your Organiser bag.
Antwort von iCandy
Good Afternoon Michelle,
Thank you for taking the time to leave this review!
We are delighted to hear how much you love the Peach 7, its a great single bundle with no hidden costs.
Happy travels welcome to the iCandy family.
iCandy at The Baby Show London - 07/03/26
We went to the Baby Show at the ExCeL Centre on the 7th of March and had a great experience. We spoke to Chris, who could not have made everything clearer for us. We had done some research into the Peach 7 before attending, but Chris was extremely knowledgeable and the whole interaction felt like a friendly demonstration rather than a sales pitch. Having the product explained to us in person was really helpful. I would absolutely recommend attending one of the shows if you’re considering it.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von iCandy
Good Morning Elliott
We are delighted to hear about your iCandy experience at the Excel Baby Show this weekend.
Chris is an experienced member of the iCandy team who is highly thought of, his experience and product knowledge is second to none.
Thank you for the lovely feed back this will be passed on to Chris.
Welcome to the iCandy family.
Easy to look on your website
Easy to look on your website, easy to order, quick delivery thankyou.would buy again from this company
4. März 2026
Antwort von iCandy
Good Morning Deborah
Thank you for taking the time to leave this review!
We are delighted to hear how you found the ordering and delivery process, thank you for your valued feed back.
Antwort von iCandy
Good Morning Chirag
Thank you so much for the lovely feed back, we are proud of the our hard working customer service team.
iCandy Peach 7
Firstly we love the travel bundle that we ordered - it’s exactly what we were looking for and the colour choice is lovely. What stood out to us to us as well is iCandy’s customer service, we had a few queries and they always responded to us clearly, efficiently - we’re beyond happy and more than excited now. I was recommended the iCandy Peach 7 by a friend, and I’ll continue to recommend myself - thank you
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von iCandy
Good morning Aditi,
Thank you for taking the time to leave this review!
We are delighted to hear the Peach 7 was recommend and how much you love it.
Feed back is always appreciated of the service you have received, from the team.
Happy travels, welcome to the iCandy family.
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