I completely recommend Icandy! The best pram ever made. I got the Icandy travel system and I absolutely love it but unfortunately I had to go for something smaller and got the Icandy pip, can't wait f... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As first time parents we were so overwhelmed with all the products on the market but decided to go for icandy to kit ourselves out and couldn’t be happier. We got the Cocoon 360, Peach and Pip - and a... Mehr ansehen
Unternehmen hat geantwortet
I have the icandy peach 7 complete bundle and im unable to open up the chassis without my husband because of how hard the button is and I believe it’s faulty because icandy claims it should be a easy... Mehr ansehen
We had already purchased pram 2 years ago and daughter expecting 2nd baby pram still amazing so purchased extension part
Unternehmensdetails
Über iCandy
Vom Unternehmen geschrieben
Shop Peach 7 Shop Orange 4 Shop all Pushchairs Shop Accessories
Our Mission
At iCandy, our passion is to elevate the journey of parenthood through innovation, style, sustainability, and the highest standards of quality.
From our family to yours
From its roots in London’s fashion design and manufacturing scene, iCandy has uniquely been owned and directed in the UK by the same family for over 90 years. Now proudly in its fourth generation, the Appels and their extended iCandy family remain completely focused on the best of British craftsmanship; designing and engineering innovative, quality products.
Our Family
Bradley's financial acumen and design sensibilities, combined with Warren's technical brilliance, have together orchestrated the evolution of their family business, ensuring that manufacturing remains its core focus. Today, they head up a globally renowned nursery brand, seamlessly blending the finest in British design and engineering with cutting-edge safety standards, prioritising the well-being of parents' most cherished possession — their baby. iCandy is a very proud British family business whose focus is families.
Bradley and Warren's roots in manufacturing run deep, nurtured within their grandfather's business, SCS (London) Limited. Their school breaks were a crash course in various skills, from cutting tables to sewing machines, unloading cloth shipments from Italy, and helping with deliveries. This hands-on experience with British design quality and manufacturing expertise runs as a common thread through both of their careers and is evident in every iCandy product.
Our Approach
iCandy's four core principles — Quality, Innovation, Heritage, and Style — perpetually drive our desire to consistently create products that are both beautiful on the outside and engineered to perfection on the inside. Fundamentally, every single iCandy product is exquisitely built to provide the highest standard of safety, quality, and innovation, all whilst reflecting individual style.
We are delighted to welcome you to the iCandy family and look forward to accompanying you right from the start of your most wonderful adventure.
Need assistance with your iCandy product?
You're in the right place! Our dedicated support team is here to help you get the most out of your iCandy experience.
Contact iCandy
You're welcome to contact iCandy customer service directly on weekdays.
Mon - Thu: 09:00 - 17:00
Fri: 09:00 - 16:00
5 year Warranty
With every pushchair

Kontaktinformationen
Montgomery Way, SG18 8UB, Biggleswade, Vereinigtes Königreich
- 01767 604400
- customerservices@icandyuk.com
- icandyworld.com
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We had already purchased pram 2 years…
We had already purchased pram 2 years ago and daughter expecting 2nd baby pram still amazing so purchased extension part
Love Icandy Products
I completely recommend Icandy! The best pram ever made. I got the Icandy travel system and I absolutely love it but unfortunately I had to go for something smaller and got the Icandy pip, can't wait for it to arrive.
Faulty
I have the icandy peach 7 complete bundle and im unable to open up the chassis without my husband because of how hard the button is and I believe it’s faulty because icandy claims it should be a easy open close system to be able to do it with one hand. Now I’m planning to travel alone and I’m looking for a second option pram because I can’t manage my icandy pram on my own. It’s very disappointing when you pay the highest price point to then opt for cheaper ones for efficiency.
Order cancelled with no explanation
Placed an order and paid extra for next day delivery as converter kit was needed urgently (foster carer getting emergency placement). Received email from courier to say item expected, then one immediately after from courier to say my order had been cancelled? No communication from company with any explanation, and am now having to chase and am without items that are urgently needed!
Attempted delivery once and didn’t…
Attempted delivery once and didn’t retry at all so haven’t received it

Antwort von iCandy
Simply excellent!
Great bag and excellent for going out and about with a toddler. I love the design and functionality. Goes well with our iCandy Peach 7 Design Collection

Antwort von iCandy
Amazing quality and stylish!
As first time parents we were so overwhelmed with all the products on the market but decided to go for icandy to kit ourselves out and couldn’t be happier. We got the Cocoon 360, Peach and Pip - and are obsessed with all of our products! Each product is incredible quality - it’s sturdy and made to the highest standard, all whilst looking sleek and stylish. Couldn’t recommend more.

Antwort von iCandy
Update from a previous review
I had previously written a review in 2024 complaining about my peach 7 Icandy that purchased from John Lewis. That issue was resolved. It turns out that John Lewis had missed an item out of the order causing the pram to not be fully accessible. Icandy customer service was great. They rang me and got it sorted and the team were very patient with my frustrations. Although the one thing I would keep my word to is that the pram isn’t practical for a smaller boot, specially when doing a food shop!
Fast forward to September of 2025 I of course purchased the Icandy pip! I had no issues flying out to turkey with it in the upper head lockers! However I did have an issue with it though that it wouldn’t fold completely and that took longer than normal to resolve I’m not sure why maybe new staff or training, there was a slight issue with communication on Icandy part but I generally do love their products! Someone within management contacted me to put an end to the issues and her customer service was absolutely amazing! It made me forget all about the previous issues! The one thing that stood out most that she did was remained in contact with me after the exchange (I left my Apple tracking device inside the pocket) she happily posted it back to me so questions asked!
I candy products will always be a win for me!
Thank you!

Antwort von iCandy

Antwort von iCandy
I have been using my icandy peach 7…
I have been using my icandy peach 7 coco for over a year .. the best thing ever.. and I am able to convert it to twin too with additional coverter which is very convenient

Antwort von iCandy
The pushchair itself is light weight…
The pushchair itself is light weight and easy for manoeuvring. Love the colour and the fact it packs away small in the boot of the car or stored at home. The disappointment comes with the fact that that my 2yr old is too big for this buggy. His feet almost touch the ground when pushing him or just over hang the front wheels. This should be a pushchair he can use until 4yrs but that clearly won’t be the case.

Antwort von iCandy
Excellent service
Excellent service! Delivered in less than 24 hours ! Quality as always is second to none. Thank you so much!

Antwort von iCandy
Item received not even produced or sold by icandy!
Poor communication and an item arrived that wasn’t even an icandy product obviously opened in transit and a random item put into the icandy damaged packaging then sealed in a Royal Mail clear plastic tag with a cable tie.. 😡

Antwort von iCandy
Amazing buggy
Amazing buggy, very comfortable for baby, spacious under basket storage and great off road too for those who like out of the city adventures.

Antwort von iCandy
My Order is missing
My Order is missing, I only got the two chairs without the actual push chair. The delivery comes and runs away and does not call if they are at the door.

Antwort von iCandy
Andy was very helpful and knowledgeable…
Andy was very helpful and knowledgeable made great points and wasn’t pushy. Resulted in buying our first pram! The icandy peach bundle.

Antwort von iCandy
Delivery service was great.I would like…
Delivery service was great.I would like that you have delivery to Serbia.

Antwort von iCandy
Great service
Great service , delivery was quick , and was what I needed to add to my icandy 7 x

Antwort von iCandy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.