Half Price Books Bewertungen 

99
•
TrustScore 1.5 von 5

1,3

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

buying from HPB Emerald on Amazon, terrible customer service!! Ordered by mistake online Sunday 1:00pm, cancelled 20 minutes later through Amazon, yet company tells me 3 days later they "can't"(won't)... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Beware! I took 220+ Christian historical and Christian romance books by well known authors in pristine condition to HPB in Marion. I noted some of the same book sets on their shelves selling between 5... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Should be overpriced crap not half price books worst resale vendor i have had the misfortune to purchase from. ordered an old game to play with my nephew came late and wouldnt play at all completly di... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Half Price Books @ Fremont, CA are thieves and exploiters, who treat their workers terribly and offer terrible buy back deals and then reselling at inflated prices. It's better to go to the Catholic t... Mehr ansehen

Unternehmensdetails

  1. Buchhandlung
  2. auch in
  3. Kinderbuchladen
  4. Second-Hand-Buchgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Half Price Books, Records, Magazines, Incorporated is the largest family-owned chain of new and used bookstores in the United States.


Kontaktinformationen

  • E Northwest Hwy 5803, 75231, Dallas, Vereinigte Staaten

  • hpb.com

1,3

Ungenügend

TrustScore 1.5 von 5

99 Bewertungen

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Alle Bewertungen

(99)

18 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Ordered a 21 CD program with workbook

Ordered a 21 CD program with workbook, three separate guides, clamshell case and other materials. What I got was the workbook alone, worth about $5 on the open market, when I paid $200 via Amazon. What A TOTAL RIPOFF. WHO MISSES THE FACT THAT IF YOU'RE SELLING A PROGRAM WITH 21 CDS THAT YOU ACTUALLY HAVE TO DELIVER THEM??? TOTAL BAIT AND SWITCH, OR JUST UTTER STUPIDITY BY THIS SO-CALLED BOOKSELLER. THE WORST.

31. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Half Price Books rips off, cheats and lies to their customers

I went to Half Price Books, found a book I wanted and checked out. I am unable to drive, I travel by bus and I had other stops to make and didn't want to carry the book around in the open so I asked for a bag. I was told they didn't give bags anymore, but they'd sell me one for $1.99.This is a company which did over $250 million in sales last year and they're too cheap to give their customers a .05 cent bag? I refuse to do business with any company that rips off their customers like that, so I asked for a refund. They asked me for a phone number. I have worked in retail for over 40 years and I know a phone number is not needed for a refund and said so. I was told "We can't issue a refund without a phone number." I left and when I got home filed a complaint with the BBB. They responded admitting that they do have bags they can give customers and that they can issue a refund without a phone number, do I was lied to twice. Then they turned around and lied to me again by saying they don't keep the information needed to issue refunds on file. again, over 40 years retail experience and I have never seen a POS system that didn't keep that info on file. Besides, they had the receipt, I left it, all they would have had to do is void the sale.

10. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am done with HPB

I am done with HPB. Today I went to the Northwest Hwy store to sell books. I was told I could not take a cart to unload the car before I got into line to be waited on. Once I had the attendant and the cart, I unloaded and was told it would be an hour and a half wait and I had to physically be in the store for the entire time. When my name was called, I went to go collect my money and was told I had to go to the back of the line again. When I expressed surprise, since that has never been the case before, I was rudely told by the attendant that they had no intention of sweeping all the other customers aside for my benefit. I had four boxes, half of which were hardbacks and was given only $12. You're making a fortune off people like me. When did you decide we were scum to be picked clean and verbally abused and treated like cattle?

5. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Place is a ripoff to the highest degree

Place is a ripoff to the highest degree. Took a massive amount of dvds and blue ray dvds only to get 27 measily dollars. Looked at how much they sell their dvds for which was 5 bucks on up. Don't take your stuff there. You will be disappointed for sure. Then when I went to get paid the dude doesn't even have a 20 dollar bill in the cash register drawer. He gives me 5 dollar bills for change. Just stressed me out all and all. I super hate the place. Bunch thieves. Seriously Don't go there. They will rip you. customer service with no smile.

27. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I called 5/6/23 to verify that item was…

I called 5/6/23 to verify that item was in stock...I was told that it was....Item was slated to be received between 5/12-5/29 I received item on 5/15/23. NO COMPLAINTS HERE ...just 5 stars *****
This is not a paid review lol

15. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They are a scam and a rip off

They are a scam and a rip off. Never take your books there for sale!
I worked for 3 days at ~ 50 cents per hour sorting through ~ 500 of my decesed brother's books. He had business, health, espionage, love - relationship, marketing, JFK hard cover, flynn, Tom Clancy, Accounting and many more topics etc.
I narrowed the list down to 17 cube boxes for about 340 books. I had to waite 3.5 hours for them to record the books. Average new price for these books would have been ~ $ 20 ( conservatively low ) and they "OFFERED" ME $ 94 or 27 cents per book ( I honestly think it should have been $ 940 but the guy at the counter just said take it or leave it. What was I supposed to do? Take them all back? If they sell them for $ 1 each, that is a 400% mark up from their purchase price! While I was waiting I checked out some Tom Clancy books that were on their shelf and the were priced at ~ $5 for small paperback. That is an 1800 % mark up from the price they paid me. Many of the books were in new condition and many more were in good condition.

13. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I went here to sell my books. Not worth it.

I went here to sell my books. I sold three in good condition. I got two dollars. Don't go here. They take your money and give you nothing. Some of the pages in my book are highlighted. They also were talking about the books I sold in poor light. They were in ok condition. I would suggest Amazon. I have a family who uses to get 2 dollars a book a couple of years ago. Now its bad custer service and worse prices.

4. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Expensive prices and ridiculous…

Expensive prices and ridiculous shipping rates. You can't use a credit card with a gift certificate. I was over by 2 cents on a gift card order, therefore, I would have to pay with a credit card. They're getting the gift card balance for free. Never buying from them again, they suck!
Staying with ThriftBooks forever!

2. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have bought hundreds of books from…HPB

I have bought hundreds of books from HPB's over the last 10 years many of the latest mysteries to many Westerns and Mountain man books such as the Sackett series. All my books are in good to excellent condition. In the past few days sorted out 130 books out of my collection and drove to HPB's. I first went through the Western section and books ranging from about $3.00 to $5.00! Then I brought in my neat collection in they called my name in about 15 minutes and offered $3.30 for $130 books ALL of which I bought at HPB!!! Thats about 2cents a book!
Will never buy again from this bunch!!!

7. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Buyer beware--this company has no integrity

I ordered from this lame company via AbeBooks. I've used AbeBooks for over 10 years and have NEVER had a problem with ANY of the many books I've purchased, until using Half Price Books as the seller. On 11-20-22 I ordered a Quad Edition of the LDS scriptures in Leather & large print. The site showed this book in stock, so I ordered it. Yesterday (11-28-22), my order came and it was a Triple Combination of LDS scriptures paperback in large print. This unwanted book is 11" tall/8 3/4" wide and must weight around 2 lbs. I now have to go wait in line at the post office while everyone is shipping Christmas packages. The shipping cost will be super high. I'm hoping AbeBooks is honest and has this dirtbag company refund not only my $36.35 order charge, but the return shipping cost, too. They don't supply a return label, either. I will never trust Half Price Books again. I would say their service is half-baked to the max! Book companies: if you list a book as in stock, but it really isn't, DO NOT substitute other books. Just use your brains and refund the customer, so they don't have to go to the hassle of returning a book they didn't order, end up being disappointed, and then, have to wait for refunds that you hope are honest.

28. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Zero customer service

I ordered a book from this seller through Abe Books (whom I've had no problems with). Be warned that if you have a problem with this outfit your problem will not be addressed quickly (3 days for me) and you'll get a standard, boilerplate response telling you it's your problem, not theirs, so contact the post office. Customer service is basically non-existent.

21. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Half Price Equals Fraudsters, Inc…

Once again the incompetent faux booksellers at HalfPrice sent me a book that was inaccurately described. This, of course, is a mark of commodity aestheticism, bookselling incompetence, and outright fraud. The book was ex-library though this was, of course, not noted, as is HalfPrice's tendency since they are to lazy to do anything other than cut and paste descriptions.

Since I don't have a printer I can't print the return label and I can't copy it and send it to someone to do it for me. The incompentents at HalfPrince, of course, want me to pay a dollar for a prepaid return label so I can return a book I would never have bought if It had been accurately described. I will no longer be buying books at Half Price something I have done since the 1980s. Up yours HalfPrice and good riddance. I will be reporting you to the NY AG.

Have a pollyanna happy faced day.

26. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was a Security Contractor there at…

I was a Security Contractor there at the Tacoma store and endured ENDLESS harasment based on my Religion and political leanings.
Im a Hetero Christian Man.
Particularly from a cashier called "mimi" she regularly derided my faith and ultimately had me fired maliciously.
Management was also unsupportive and possibly envious of my physique and heterosexuality.

25. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Company Practices Drove me away

This could have been a 5-star review. Great staff. Very good selection. But the company’s trade practices are unacceptable. Today I took in ten books and was given four dollars and some change for them. I was told, “The system pays what it pays.” Then I was told they don’t buy Book of the Month Club books because BOTM members don’t pay full price for the book but usually want full price for trade. Excuse me? You can’t set the system to account for an entire category of books? Additionally, the shelves are FULL of BOTM club books. They are marked at half price of the full hardback price. So customers cannot get credit for them because they aren’t bought at full price, but the company can sell them that way? This is worse than a double standard. It is disadvantageous to customers. Maybe set the book prices at $7.50 (since membership is $15) and then buy accordingly. Not a hard solution. Never mind the other books I took in were by Stephen King, Toni Morrison, and John Grisham. These books all sold for $4-$15 a piece on the shelves. They took all of them for $4. Then I saw a “nostalgic paperback” of a novel that was printed in the UK in 2019. Because it was mass market by Toni Morrison I guess you can trick people. Seriously will not be back to this store ever again. Absolutely terrible company policies.

27. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I took 5 collectable books & 5 hardback…

I took 5 collectable books & 5 hardback books. Offered me $1.00 for all. I said I would throw them away first. Ridiculous. Of course they offered to "recycle" them for me. I told the very rude clerk that now I understand. They insult you with the price then get them free. No. I will never go back. Been shopping there over 20 years. Have always spent way more than they gave me on any books. Just a sleepy joint now. Don't need them.

18. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I went to the store to get a book that…

I went to the store to get a book that I saw in Amazon, I though the price of the book was going to be half price but it was 3 dollars less then the one from amazon. I am not sure why they call them self Half price. For sure was not half price.

9. April 2022
Bewertung ohne vorherige Einladung

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