House Of Jewels Bewertungen 

AVOID AVOID AVOID Don’t purchase from this company, any positive reviews are clearly written by themselves. I purchased the stack of 3 bracelets clearly delivered from China with plastic packaging that you would find in the pound shop. 2 bangles were broken and all very poor quantity, nothing like what the website is showing. Cheap costume jewellery at best. Stay clear, I have emailed them for a full refund but seeing the reviews here I don’t fancy my chances. CLEARLY A SCAM.

Nothing but scammers, fake delivery details and just email you off a gmail account. ive been scammed. DO NOT BUY OFF THIS WASTE OF TIME!

Bought the trinity stack for £30. Took almost 2 weeks for the package to be delivered. Came wrapped in cheap plastic bags, the bracelets are flimsy, cheap and they look nothing like the ones that are advertised on the website. Really disappointed and have asked to return and for a refund. Don’t be duped by this business like I was!

Wish I had looked into the company first and seen the reviews, but was a spur of the moment order. The delivery took 3 weeks, not the 3-5 days advertised. Ordered the trinity stack, one of the 3 bracelets broke on the first wearing, awful, cheap quality, can’t believe I paid £30 for this, not worth £5!
Tried to contact to return and refund, but no response. Avoid!!!

Never received item as it was returned to sender mid December 2024 , still waiting for a full refund but get offered 30% discount to keep item . Lost count with the amount of emails sent . Avoid

They are Not in London!!! And not 3-5 days delivery. Tracking states international airport departed 18th jan but was Ordered on the 11th

Goods not of great quality - shipping direct from China making returns difficult/impossible. Still awaiting a refund - customer service is dreadful.
AVOID!!!

They did not deliver my package it’s been weeks now! Don’t order in this website guys they are scam!

I purchased the iconic trinity stack and it was oversized , I asked for a smaller size or refund, they replied saying they would look further into it but that’s where it ended. They never got back to me again even after I sent multiple messages. It’s strange how an online store has no contact number.

Order still hasn’t arrived after more than 6 weeks.
Customer services is only in the form of generic email, I’ve asked several times for a refund.
No response to last few emails.
Terrible company

This is the worst jewellery I have ever received! Absolute trash for £30 and also the wrong items! No response from customer service for weeks. Do not waste your money!!!! The photos and reviews on their website are clearly a load of rubbish!

Don’t buy from this company they are scammers.The gold jewellery is not gold it is as cheap as chips - cheap and nasty rubbish.I don’t know how they get away with scamming people and selling goods that are not as advertised.You would be better off buying costume jewellery from a market or SHEIN

I ordered some jewellery 6 months ago, and still hasn’t arrived!
I’ve sent numerous emails and get a generic response.
Awful customer service!!!
Avoid at all costs.

Horrible items Horrible customer service don't wat give u refund so bad not reply u avoid buying they share on tiktok its not worth 1penc its wery bad quality and come broken if tiktok can ban this to not advertise false I got photos I can share what I got also screenshot of conversation not money back

Yeah I have to agree with all the reviews here. I was influenced to purchase through TikTok, there website states that they dispatch the next day and you receive within 3-4 days but that is a total lie it actually took 12 days from china. There entire website is misleading to say the least! Beautified to the absolute maximum and the name ‘house of jewels - Melbourne’ that’s just chucked in to make you think you’re purchasing something within Australia but you’re not. On arrival they came in the cheapest crappiest packaging you can imagine..felt like something from shein or temu certainly not like any small jewellery companies I have purchased from within Australia that’s for sure. Bangles are pretty cheap looking and the only one I’d probably wear is the clover one the solid bangles look pretty fake. Over all I’d say this company is reaching to look like it’s a classy small jewelery company it’s not. Not worth the $60 I paid! I feel so scammed it ain’t funny

Awful. Sucked in by glamorous tik tok ad. Paid £30 for a trip of gold bangles. Took over a month to arrive and when it did, it was packaged in cheap plastic bags- looked like something out of a penny arcade. Cheap and nasty. Avoid this company .

Fairly confident I’ve been scammed, took my money and not had any contact from them for over a month.

Scammers.got shein stuff .whn asked for return clearly said i need to pay for return postage however on site it says free return.
Thn they offer 50% refund and after tht disappear .send reminders but no response.nd i m ending up having those cheap braclets for £30 which in actual cost not more thn £2.
Horrible

Don't do it. Just don't do it. Cheap Shien products. Not worth 50p

Scam site. Received stack bracelets and were clearly from SHEIN or similar. Very cheap quality. (Recognise packaging from daughters SHEIN orders) Cheap wrapping. Their website said made in France and no quibble returns. In reality if I wanted to return i would have to pay to return to China and they said the pictures had been “beautified” and they source from various manufacturers. No intention in upholding any of the promises on their website. Clearly a reseller again which is contrary to all claims on their site. Requested to complain, have address to return and met with consistent excuses. Wording bad English. AVOID.