I tried the phone number on the leaflet that came with the tumble drier which said that I would be given a guarantee refund number, the women at DG said they didn’t give numbers or a confirmation ema... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The engineer arrived within the time allocated. He knew exactly what to do and carried out the repair within about an hour. He was helpful and professional. He left saying that the machine was in work... Mehr ansehen
Unternehmen hat geantwortet
Registered wrong date 8/6 is when they started kitchen strip out. White goods not brought to my house until Tuesday 16/6 but that’s my error and I will sort. Rang to register and report top drawer in... Mehr ansehen
Unternehmen hat geantwortet
Hotpoint service is a total waste of space. Our fridge freezer broke down on 1st July , Enginner visited on the 2nd and ordered parts, barring in mind the appliance was still under warranty. It is now... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Kontaktinformationen
Vereinigtes Königreich
- 03448 224 224
- hotpointservice.co.uk
3,3
Akzeptabel
31.919 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It was very straightforward and…
It was very straightforward and although extended cover was mentioned it wasn’t pushed and my choice to decline it was accepted.
17. Juli 2026
Antwort von Hotpoint Service
We're glad to hear that you found the process straightforward and appreciated our approach to offering extended cover without pressure. Thank you for your positive feedback!
Antwort von Hotpoint Service
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
The lady I spoke to on the phone was…
The lady I spoke to on the phone was fantastic explaining everything nice and clearly she’s a good asset to the time thanks
14. Juli 2026
Antwort von Hotpoint Service
We're so glad to hear our team member provided such clear and helpful assistance. We truly appreciate you sharing your positive experience with us!
The person I spoke to was very helpful…
The person I spoke to was very helpful and I could understand what he was explaining.
That's a bonus because most of the time when I have to speak with customer services with other companies it's hard to understand what's being said... And that is really frustrating.
Anyway, your customer service was great.
14. Juli 2026
Antwort von Hotpoint Service
We are so pleased to hear about your positive experience with our customer service team. It is truly rewarding to know that our efforts to provide clear and helpful communication are making a difference.
We understand how frustrating it can be when explanations are difficult to follow, and we are glad we could offer a better experience. Your feedback is greatly appreciated, and we thank you for taking the time to share it with us.
It was great that you contacted me
It was great that you contacted me, I always tend to forget,
3. Juli 2026
Antwort von Hotpoint Service
We're so glad our contact was helpful! We appreciate you taking the time to share your positive feedback.
Antwort von Hotpoint Service
We are so happy to hear that you enjoyed our pleasant service. We appreciate your kind words!
Antwort von Hotpoint Service
We are so happy to hear that registering your luggage with us was a simple process. We appreciate your positive feedback!
Antwort von Hotpoint Service
We are so pleased to hear that you found our services easy to use and our staff polite. Your positive feedback truly brightens our day!
The wholExcellent servicee experience from ordering to…
The whole experience from ordering to delivery was excellent, we do not think it could be improved upon.
15. Juli 2026
Antwort von Hotpoint Service
We are delighted to hear that your entire experience, from placing your order to receiving it, was excellent. We truly appreciate your kind words!
Antwort von Hotpoint Service
We're glad to hear that you found the information helpful and easy to understand. We appreciate your positive feedback!
Antwort von Hotpoint Service
We appreciate your feedback regarding delivery and service.
Antwort von Hotpoint Service
We're happy to hear that you enjoyed our product and service. We appreciate your positive feedback!
Antwort von Hotpoint Service
We're happy to hear that registering your new washing machine was a quick and simple process for you. We appreciate your positive feedback!
Antwort von Hotpoint Service
We are so pleased to hear that you found it easy to use and informative! Your positive feedback is greatly appreciated.
The registration was ok,.
10. Juli 2026
Antwort von Hotpoint Service
We appreciate your feedback regarding the registration process. We are always looking for ways to improve our services for everyone.
Antwort von Hotpoint Service
We appreciate you sharing your experience. We are reviewing this to ensure our team provides the best service.
Please contact us on one of the following platforms for further support if needed
Whatsapp - https://www.hotpoint.co.uk/service/contact or 07584475915
Live chat - https://www.hotpoint.co.uk/service/contact
Antwort von Hotpoint Service
Hello,
We’re thrilled to hear about your positive experience with our customer service team. Thank you so much for the 5 stars - we really appreciate it!
Thanks,
Ellen
It was easy to do online
13. Juli 2026
Antwort von Hotpoint Service
We're glad to hear that our online process was easy for you. We appreciate your feedback!
Antwort von Hotpoint Service
We're so glad to hear that you found our process to be very easy. We appreciate your positive feedback!
Registered wrong date 8/6 is when they…
Registered wrong date 8/6 is when they started kitchen strip out. White goods not brought to my house until Tuesday 16/6 but that’s my error and I will sort. Rang to register and report top drawer in freezer not closing evenly. Otherwise the customer service team were professional and helpful.
15. Juli 2026
Antwort von Hotpoint Service
We appreciate you taking the time to share your experience with us. We understand your concern regarding the freezer drawer and the delivery date. We are glad to hear our customer service team was professional and helpful. We are always working to improve our processes and your feedback is valuable in helping us do so.
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