Hibbett Sports Bewertungen 593

Tenecia was fantastic in your Destin Fl store..SHE WENT ABOVE and beyond with excellent customer service .Her product knowledge is on point..She brought out multiple sizes ensuring a proper fit..we DIDN'T have to ask..She just did it..I hope hibbett shoes knows just how valuable she is as an employee..

Tenecia was a wonderful employee very helpful good personality very great worker highly recommend stopping by for great deals and great wear

I made an in store purchase in Orlando, FL where the salesperson, Elionair (223326), with his exceptional knowledge of Hibbett’s product line, assisted me in find exactly what I needed. He listened carefully and was very cordial. I highly recommend visiting the S Orange Blossom Trail Store.

They canceled my order for no reason.. and when I called the operators who could barely speak English hangup on me 3 times.. this the second time this has happened.. I will never shop from this company ever again and I'm also deleting app..

I ordered cleats for same dy pickup. They never sent an email, but did charge my card. Store employees could not find my order number, and the order number is invalid when I try and check it.

I’m not sure whose idea it was for the press and hold feature but I DO NOT like it!!! I do online shopping and it aggravates my shopping experience to the fact that I just leave the site without a purchase every time….

Order online and I received a tracking number but it was never picked up by USPS. The store never arranged for a pickup. This my 3rd pair of shoes that I've ordered from them that I've had to be refunded for because they never ship. Can't get a refund unless package is stuck for 10 days with no updates.

They fixed all problems. As long as you have time they’ll solve whatever mess ups they create. They do in store returns and certain associates can do shortcuts other ones don’t know about. All shoe companies send used shoes and mess up often but they cool I guess.

Never shop city gear no refunds and lazy trashbag employees just a real bad store go to footlocker save yourself the stress

I should’ve listened to the reviews! Prices too good to be true you’d either not receive your item or receive it wrong size and they won’t fix the issue either. They’ll make you do all of the work for their mistakes. I will never order from this place again and neither should you.

If I could choose no stars that is what it would be. I placed order for two pairs of shoes from Hibbetts as usual for my grandsons. I noticed in confirmation email a pair was wrong size. I called and was treated horribly by 3 middle eastern customer service reps. They spoke very condescending to me which is very frustrating. The company policy of no modification after an hour is a disservice to returning customers. The only options are cancellation or ship back after you receive items. I have had to ship shoes back to them before and thought oh maybe they are not so bad, however I was wrong it was WORST experience ever I will now close my account and disconnect my Nike account from Hibbett’s. What a joke. The enemy really is inside. Good luck spend your money with The competitors, Di ck’s, Nike, Finish Line, Champs or Footlocker.

DO NOT ORDER ONLINE U WILL NEVER RECEIVE IT ON TIME HELL OR EVER RECEIVE. Then u have to call and speak to non English speaking business over in Guam. They never know where ur order is. Ordered Jan 22 still no shoes.

Cant even buy anything on the app since it always thinks im a bot and glitches out when i try to confirm im not. Literally letting money walk away. Now nobody can buy anything lol cuz the dumb software. Im sure Finishline or JD would like me to spend money with them without being acused of being a bot just for trying to purchase some jordans

Running shoes listed online with a sale price. I ordered & received an order confirmation. Then I received a notice that my order was cancelled & the price increased.

I felt like narrowly escaped some calamity after receiving the last of two refunds from them. Horrible experience for online shopping for sure!
I share other reviewers about Hibbett.com return/refund long time lines. I returned two pairs of track field shoes in one package because of fitting issue. Waited 9 days no trace of refund so called them, the rep put on an escalation, but found out later only one pair was refunded. Called again and after another escalation I got money back.
What I don’t understand is 1) Why 9 days after they received merch and no refund was issued; 2) after called them why only issue refund for one pair when they had both pairs sitting in their warehouse? It made me think had I not called, no refund would have ever been issued. Very questionable unethical business practices with this vendor. Would not use them in the future.

Placed an order 12 days ahead of when the item was needed, it was supposed to be here within 10 days. It looks like the product was sent out for shipping and never moved after that. When I called customer service, she said she'll submit a claim. I could do that myself, I wanted to know what happened and re-order the product. Customer service can't re-order the product, but I will get an email letting me know when I'll get my money back for the product they failed to send. So they took my money, held onto it and the product and can't re-order for me while I'm on the phone. I had to re-order, pay again and now wait again. Hope the kid likes the picture of the hoodie he wanted for his bday! I won't be ordering anything else from Hibbetts. The boy was nice at the Joplin, MO store I called hoping to find the hoodie in stock. He actually went out and looked to see what hoodies they have available for children.

I will not be shopping here any longer. I have been waiting on an item over a month. It’s stuck in transit and they will not refund my money. I will not recommend this place to anyone.

I ordered 2 pairs of sneakers. I returned them in the same box they were shipped to me. I only got a refund for 1 pair of sneakers. The other pair are just sitting in the warehouse somewhere. No one notified me to tell me that when sending then back I should have used 2 different shipping labels. When speaking with Eric (customer service) the day I shipped the sneakers back he said as long as I have the order number I will be fine. I'm out of money/nor was the second pair sent back to me. Where is the honesty in this company. I don't have money to give away or waste.

This is by far the most absolute worst company I’ve ordered from online! EVER!! They delivered the wrong item to me. I ordered Two pairs of KIDS shoes, Jordan 12s in October 2024…yet received a pair of all white men Air Force ones.Was instructed to go to the store to return. They gave me complete hell at the store but finally took the incorrect item back. I’m still without my kids shoes. Received partial refund, the price of the men shoe which was about the same as one of the kids sneakers…been trying since October to get remaining balance refunded. Now I’m being told since it’s past 60 days. They can’t do anything to resolve it. I’ve sent several emails since October and called only to be told it’s being escalated.

We placed an order at the store and over waited two weeks for an order that was clearly lost in transit through their cheap shipping method "USPS". Contacted "customer no-service" and was told that I would need to wait another two weeks (10 days) until after the last transit update on the USPS website before I could even file a claim! What a joke! You take customers' money and expect them to wait over a month (30 days) before they can expect their product or request a refund! This is a "piss poor" policy and I would not recommend purchasing anything from Hibbetts where it needs to be shipped to your home!