SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Mehr ansehen
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Das sagen Bewerter
Great service overall! I can plan meals up to four weeks in advance, which saves a huge amount of time otherwise spent deciding what to cook, walking through shops, and trying to organise eve... Mehr ansehen
Unternehmen hat geantwortet
This is a great concept, the food is high quality, fresh and delivered exactly as advised. Only issue I had was I only had to look at the website and I received a delivery. No “check order” or “pay”.... Mehr ansehen
Unternehmen hat geantwortet
I’m really happy with HelloFresh so far. The meals are very tasty and the ingredients are fresh. There’s a great variety of dishes to choose from. The “Calorie Smart” options are really helpful for... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktinformationen
Irland
- hellofresh.ie
3,8
Gut
3122 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Hellofresh Ireland
Hi Gilda,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ann 💚
The Hellofresh Team
Antwort von Hellofresh Ireland
Hi Higgins,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ann 💚
The Hellofresh Team
It wasvcomfortable,everything was…
It wasvcomfortable,everything was nicely prepared,and I was able to prepare it quickly. The product was well packaged, the quality is excellent, the recipe included áll the information, I didn't have to think about what to cook.
3. März 2026
Antwort von Hellofresh Ireland
Hi Henrietta,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
I get send food I did not order so I…
I get send food I did not order so I have to cancel me bank card very easy to order not easy to cancel
21. Februar 2026
Antwort von Hellofresh Ireland
Hi Mary,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Renzo
The Hellofresh Team
The main dishes were good but the…
The main dishes were good but the vegetable side I paid extra for was mouldy.
1. März 2026
Antwort von Hellofresh Ireland
Hi Henshin,
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Renzo
The Hellofresh Team
My coleslaw mix was dated the 8 of…
My coleslaw mix was dated the 8 of March I went to us it on the 6th and it was gone bad
24. Februar 2026
Antwort von Hellofresh Ireland
Hi Katherine Griffin,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Renzo
The Hellofresh Team
Highly recommend
I love the recipes, easy to follow and all ingredients together. All ingredients fresh and hold well.
Opened a new way of cooking from our usual dinners, very tasty.
Highly recommend.
29. September 2025
Antwort von Hellofresh Ireland
Hi Catherine,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Antwort von Hellofresh Ireland
Hi Michael,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Antwort von Hellofresh Ireland
Hi Wendy,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had for the missing ingredients, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Nuisance calls
I was curious about HelloFresh and so I signed up. I had a poor experience at one point when they left out some key ingredients for a meal I had chosen. After raising this, I received credit on my account. Bit annoying as it meant I still had to go grocery shopping for a new meal which is what I was signing up to avoid but anyway, that's not the main complaint. Overall, the food was fine but it wasn't for me so I ended my subscription. This is where the issues arose.
I received a lot of sales calls from their reps to try and sign me back up. I mean A LOT of calls. Eventually I asked them to stop calling. This didn't work, the calls continued to come in much to my annoyance. This spurred me to to reach out to HelloFresh and avail of my GDPR rights to simply have my data deleted.
I received a response from their privacy team starting that they couldn't because of one of four reasons they listed. None of the reasons they listed were true in my case. Could I reply and object to what must clearly have been a misunderstanding? No. Ticket closed. Start the process again.
So I'm still subject to repeated nuisance calls despite me clearly requesting that they end and I'm having to go through a clunky process multiple times to end them.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hellofresh Ireland
Hi Fiachra,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Ingredients not as requested
Ingredients not as requested. A carrot instead of Pakchoi.
No soy sauce and two of some other sauce
Portions are minimal!
24. Februar 2026
Antwort von Hellofresh Ireland
Hi Ger
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
My delivery never arrived.
3. März 2026
Antwort von Hellofresh Ireland
Hi Ellen
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty 💚
The Hellofresh Team
Hello Fresh Ireland - charged for food I don't want.
I ordered once as a friend suggested it to me. I cancelled my 2nd order as I couldn't afford it but a week or two later I was charged for meals I didn't even order due to some deadline I missed. It is clearly a tactic to trick people into paying for food they don't want. I also kept getting emails after unsubscribing from emails. Out of pocket and annoyed at the poor clarity around being charged. Similar reviews online. Never use it again.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hellofresh Ireland
Hi Anto
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Love how everything is prepared and…
Love how everything is prepared and measured out. Step by step instructions are so easy to follow. Taste is unreal
23. Februar 2026
Antwort von Hellofresh Ireland
Hi Orla
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Wrong house
21. Februar 2026
Antwort von Hellofresh Ireland
Hi Mary Mcmorrow,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Very impressed with the recipes
Very impressed with the recipes. Had a few and most say they have been delicious. My girlfriend had an issue with a spoiled yogurt but they were quick to action and sent a partial refund straight away. Always find it very easy to cancel or change frequency of the plan. I don’t see myself having them every week so have change to every 4 weeks. Meals are fresh. Easy to prep and 10/10. I know you end up paying a premium at the end after the fist week but it’s worth it as no food going to waste. €70 plus delivery covers 5 meals for 2 people. That’s only €35 each for the week so it’s not that bad.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hellofresh Ireland
"Hi Mark,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
The Hellofresh Team
Food has been great but every week…
Food has been great but every week missing atleast 1-2 ingredients which I find annoying as don’t realise untill going to cook meal and then I forget to say it
25. Dezember 2025
Antwort von Hellofresh Ireland
"Hi Anne
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
My first time ordering and my order…
My first time ordering and my order wasn’t even delivered won’t ever be using this again
27. Februar 2026
Antwort von Hellofresh Ireland
Hi Sarah McCormack,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Antwort von Hellofresh Ireland
Hi Orla,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Problems with delivery
Problems with delivery. It was well packed, good food but I felt some of it ( sauces etc) was ultra processed.
19. Februar 2026
Antwort von Hellofresh Ireland
Hi Eileen,
Thank you for your feedback. We’re sorry to hear about the delivery issue, though we’re glad the food arrived well packed and that you enjoyed it overall.
We appreciate your comments regarding some ingredients feeling overly processed, and we’ll be sure to share this with our team for review.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Kind regards,
Ann
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