I have had an exceptional experience. It’s a straightforward appointment system. I had an appt the following afternoon. The telephone consultation was prompt and not rushed. I did not feel I had to pr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to book appointment. Very punctual response. Saves time from queueing at A&E (of course , depending on your individual case you might have to stick to A&E) or waiting on call to book your appoint... Mehr ansehen
Unternehmen hat geantwortet
Having contacted Benenden Health Care over the Easter holiday when it was impossible to contact my own GP I was contacted by Health Hero who arranged a telephone consultation for me. The doctor who c... Mehr ansehen
Unternehmen hat geantwortet
Booked an appointment via the app, lots of availability and had a call from a GP within 2 hours! GP was understanding and very thorough and asked questions my own GP had not. I would highly recommend... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Kontaktinformationen
W1H 6DU, London, Vereinigtes Königreich
- info@healthhero.com
- healthhero.com
4,8
Hervorragend
785 Bewertungen
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service. Quick and easy to book appointments for online or telephone consultation. Saves the huge waiting time to even get through to NHS GP practice. Can’t fault my first experience.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Jane. We are pleased you found the service excellent and that booking was quick and easy. It is great to know your first experience was such a positive one.
Excellent service
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Pam. We are glad you found the service excellent.
They take time to listen and you dont…
They take time to listen and you dont feel rushed, its nice to know you can speak to a gp when needed and not 3 weeks after the ossue
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, David. We are pleased to hear the GP took time to listen and that the consultation felt unhurried. It is great to know you value having timely access to a GP when needed.
Easily accessible and excellent service…
Easily accessible and excellent service from the GPs involved.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Ken. We are pleased to hear you found the service easy to access and that the care provided by the GPs was excellent.
First class service!!!!
For the third day in a row I couldn’t get through to my surgery. I knew I had a chest infection and needed an antibiotic then I remembered I could call a Westfield doctor. I went on the app, booked a slot, the doctor rang me right on 11.48 and by 12.30 I was at the chemist collecting my prescription. First class service. Well done Westfield
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your feedback. We are delighted the service was able to support you quickly when you could not reach your surgery. It is great to hear the appointment was on time and that you were able to collect your prescription promptly. We appreciate your kind words.
Quick professional service cannot fault
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Averil. We are pleased you found the service quick and professional and that it met your expectations.
Antwort von HealthHero
Thank you, Raymond. We are glad to hear you found the service very good.
Very professional.
Very professional.
Listened and gave me honest and great feedback.
Very punctual on my assessment call.
Can't fault this service.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Eric. We are pleased to hear the service was professional, punctual and that you felt listened to throughout your assessment. Your feedback is much appreciated.
Wonderful service
Wonderful service, fast easy booking and a prompt appointment .
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Charlotte. We are delighted you found the service wonderful and that booking was fast and straightforward with a prompt appointment.
Fast service with an extremely…
Fast service with an extremely competent doctor who listened to everything, explained the process and gave great advice.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Justin. We are pleased you received fast support from a knowledgeable doctor who took time to listen, explain the process and provide helpful advice.
Hassle-free consultation
Hassle-free consultation, quick appointment, I am very satisfied.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Anna. We are glad you found the consultation hassle free and that you were satisfied with the speed and overall experience.
Service is great!
So so so great!!!! They listen! Have time! Always happy to help! Great specialists!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Nika. We are delighted to hear how positive your experience was and that you felt listened to, supported and well cared for by the specialists.
Such an easy and effective service.
Such an easy and effective service.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your review. We are pleased you found the service easy and effective.
Antwort von HealthHero
Thank you, Claire. We are delighted you found the service brilliant.
Very pleased
Managed to get a phone appointment very very quickly - same day, and was emailed a prescription swiftly which was a huge help and big relief to be helped so quickly. The doctor who helped me was very friendly and efficient. I was happy with the whole experience.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Joanne. We are delighted to hear you were able to secure a same day phone appointment and receive your prescription so quickly. It is great to know this helped provide relief when you needed it most, and that the doctor was friendly and efficient. We are pleased you were happy with the overall experience.
Efficient helpful service
Easy to make an appointment and speak to a g.p, they listen and give you time, and are incredibly knowledgeable, would highly recommend.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Beth. We are pleased to hear the appointment process was easy and that you felt listened to and supported. It is great to know the GP gave you time and clear guidance. We appreciate your recommendation.
My employer uses their services as EAP.
My employer uses their services as EAP.
I don't want to share too much of my personal situation but I felt like I could benefit from speaking to someone, because I'm going through a very difficult time.
My employer described the service as "50 minute appointment/session with a mental health professional" or something close to that.
I called and couldn't speak to anyone on the day and so we scheduled a call the next week. I was a bit disappointed to find out an appointment is actually only 30 minutes.
The person was late to the appointment.
The appointment felt rushed and lasted 24 minutes.
We have come to a conclusion that I should try doing things that make me feel good and also relax and do things I enjoy and just.. stop being depressed.
Having had previous experience elsewhere, I did not feel like I had a conversation with a qualified mental health professional. I felt like a had a conversation with someone who took psychology for a year, in secondary school.
I felt really embarrassed and let down but I didn't have it in me to tell them they were unfortunately unhelpful. I am just really disappointed and not sure where else to turn now.
Looking at all the glowing positive reviews here (some for some app?) I feel like I must have been really unlucky, or, maybe I'm the problem here.
Based on my own experience, I would not recommend, but why not try for yourself.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for sharing your experience. We are very sorry to hear how disappointed and unsupported you felt following your appointment, especially during such a difficult time. This is not the standard of care we aim to provide.
Your feedback is important to us and we would like to understand what happened so we can review this properly. If you feel able to, please contact us at feedback.eap@healthhero.com so we can look into this further and see how we may be able to help.
Thank you again for taking the time to share your concerns.
An almost immediate appointment…
An almost immediate appointment advising that my symptoms needed to be checked urgently with my own GP. This reassured me that I wasn't wasting anyone's time and gave me to confidence to ask for a referral as I had been symptomatic for over and the GP had brushed off with antibiotics
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you, Teresa. We are glad you were able to access an appointment quickly and that the advice you received helped provide reassurance and confidence to seek further care. It is important to us that patients feel supported and taken seriously.
It's nice that I can still go to work…
It's nice that I can still go to work even if I'm a bit poorly knowing they can help me as I can't afford time of work thank you
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von HealthHero
Thank you for your review. We are pleased the service has helped you access medical support while continuing with your day. It is great to know this convenience has made a difference for you.
Antwort von HealthHero
Thank you, Madan. We are glad to hear everything ran on time and that you found the service good.
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