All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Updated my order right away….which showed me someone was actually reading my request in real time! Was glad I could see my previous order to make sure I ordered the correct thing. Had a bit of a prob... Mehr ansehen
Unternehmen hat geantwortet
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Mehr ansehen
Unternehmen hat geantwortet
Order was shipped and received as expected. walking sticks were easy to assemble and my mother loves them.
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Kontaktinformationen
99 Street Northwest 5405, T6E 0A9, Edmonton, Kanada
- healthcaresolutions.ca
4,2
Gut
211 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
good reliable experience
We were delighted to find the items needed to support the foot brace my husband wears.
Good communication about arrival time etc.
Thank you
19. März 2025
Antwort von Healthcare Solutions
Thanks for the kind words! Don’t hesitate to reach out if there’s ever anything else we can do for you.
I received what was ordered in a timely…
I received what was ordered in a timely manner.
18. März 2025
Antwort von Healthcare Solutions
Thanks so much, Paul! We're happy everything arrived on time for you. Let us know if we can help with anything else!
Antwort von Healthcare Solutions
Thanks for the 5-star rating, Charlotte!
Extremely poor service
Extremely poor service, Ordered item on line, took 3 1/2 months to receive
19. März 2025
Antwort von Healthcare Solutions
Hi Kevin, we're really sorry to hear about the long delay and the frustration it caused. It’s probably too late to fix this one, but please feel free to reach out. We’d still like to look into it and see if there’s anything we can do now or in the future. We appreciate the feedback and the chance to improve.
Antwort von Healthcare Solutions
Hi Martin, we're sorry to hear your order wasn’t right. That’s definitely not the experience we want for you. Please reach out to us directly so we can look into what went wrong. It might be too late to fix this one, but we’d still love the chance to make it right or help out in the future. Thanks for bringing it to our attention.
Antwort von Healthcare Solutions
Thank you for the 5-star rating!
The package arrived early
The package actually arrived earlier than I expected and the walker went together easily.
20. Februar 2025
Antwort von Healthcare Solutions
Thank you, Ruby! We're so glad your package arrived ahead of schedule. Let us know if we can assist you with anything else.
Antwort von Healthcare Solutions
Thank you, Yvon! We appreciate your kind words. Looking forward to serving you again!
Really good customer service and the…
Really good customer service and the delivery men are really nice too. Thank you Healthcare solutions!
19. Februar 2025
Antwort von Healthcare Solutions
Thank you, Sandra! We're so happy to hear that you had a great experience with our team. We’ll be sure to pass along your kind words to our delivery crew. If you ever need anything, we’re always here to help!
quick delivery
I am from out of town and was able to order it and get it the next day
19. Februar 2025
Antwort von Healthcare Solutions
Thanks, Greg! We're so glad we could get your order to you quickly. If you ever need anything else, we’re here to help.
Delayed items. Poor customer service.
Ordered 4 cast boots. Two medium. Two large. Received 1 large. Days later received 1 medium. Then nothing. Contacted customer service and they said be over 3 weeks for delivery and they encouraged me to just cancel order. Very poor service.
19. Februar 2025
Antwort von Healthcare Solutions
Thank you for your feedback, Melissa. We’re sorry for the delay and understand how frustrating this experience must have been. Our goal is always to provide clear and honest communication, and while we regret that the timeline didn’t meet your needs, we appreciate your patience. If there’s anything we can do to make things right, please don’t hesitate to reach out.
Antwort von Healthcare Solutions
Thank you for your kind words! We're thrilled to hear that Fatima provided you with excellent service. We'll be sure to pass along your appreciation. If there's anything else we can do for you, don't hesitate to reach out!
Had issues with equipment I purchased
Had issues with equipment I purchased, took it back next day, and they were great and very helpful.Showing me what we did wrong, so polite,didn’t make me feel silly.
18. Februar 2025
Antwort von Healthcare Solutions
Thank you, Tracey! We're so glad our team could help you out and make things right. No question is ever too small, we’re always happy to assist and make sure you get the most out of your equipment. If you ever need anything else, we’re here for you!
Antwort von Healthcare Solutions
Thank you, we appreciate your feedback!
The Staff was very friendly and…
The Staff was very friendly and knowledgeable. The machine I needed wasn’t available
at this store but they went out of their way to for one and bring it in from another location
22. Januar 2025
Antwort von Healthcare Solutions
Thank you, Trudy! We're so glad to hear that our team provided friendly and knowledgeable service. If there's anything else we can do for you, we're happy to help.
The Specialist was honest about what…
The Specialist was honest about what needed to be done an infected root canal. Great service.
21. Januar 2025
Antwort von Healthcare Solutions
Thanks, Dean. We’re glad to hear our specialist could give you clear, honest guidance and get you the care you needed.
Healthcare Solutions Website Doesn’t Reflect Actual Stock - My Order Delay Experience
On January 30th, 2025 I purchased a 55lb kettlebell from Healthcare Solutions. There was no indication on the website at the time of purchase that the item was out of stock. The order confirmation email indicated a 24-hour processing time.
As of February 7th, 2025, I have not received any shipping notification or updates about my order. As a result, I contacted customer service by phone to inquire about the status of my purchase. During the call, I was informed the item is currently out of stock. I was offered the option to backorder the item, with an estimated delivery time to the warehouse of 2 to 3 weeks. This does not include shipping to my house
My experience with this order has been extremely frustrating. The lack of proactive communication regarding the stock issue, the discrepancy between the stated processing time and the actual availability of the purchased product, and the fact there was no indication on the website that the kettlebell was out of stock has been inconvenient, especially as this was intended as a birthday gift. I am also left wondering whether I would have even been informed about the stock issue had I not contacted customer service myself.
I am sharing my experience so that other potential customers are aware of the possibility of delays and the need to contact customer service for order updates. I hope that Healthcare Solutions can improve its communication practices regarding order fulfillment, product availability on their website, and overall customer service.
7. Februar 2025
Bewertung ohne vorherige Einladung
The perfect solution
Your employee directed us to the correct area for the product we were seeking. She recommended a product that is working perfectly for our brother.
22. Januar 2025
Have always had goog service at your…
Have always had goog service at your store over the years.
20. Januar 2025
Excellent staff
I can on and and had some one help me without me looking for help I really appreciate that
22. Januar 2025
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