There was a shipping issue with my order, but the customer service team was helpful and worked with me to resolve it. They promptly sent replacement items for the damaged products. Thank you to Ruki a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ruki has been a great help in getting the right walker and has been patient and listened too me! Thanks Ruki, in my books you are a GOLD star in keeping things moving along with the other staff!!!
My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never... Mehr ansehen
Unternehmen hat geantwortet
Ordered a raised toilet seat on March 12, was told I would receive item in about 4 business days. Item sat in stock in their warehouse for 10 days before they notified Fedex to pick it up. It finally... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
There was a shipping issue with my…
There was a shipping issue with my order, but the customer service team was helpful and worked with me to resolve it. They promptly sent replacement items for the damaged products. Thank you to Ruki and the team for their assistance.
Ruki has been a great help in getting…
Ruki has been a great help in getting the right walker and has been patient and listened too me! Thanks Ruki, in my books you are a GOLD star in keeping things moving along with the other staff!!!
The customer service was great My…
The customer service was great My walker wasn't delivered and they got right on that I had one of their walkers for 6 years and it was great
Purchased a ByAcre mobility walker on…
Purchased a ByAcre mobility walker on line. Process was quick and easy.
Product arrived on date promised in mint condition...from Vancouver to Timmins ON. Excellent tracking information.
Excellent customer service support.
Thanks for making my life easier
Purchased a Byacre rollator from Canadian Medical Store
Purchased a Byacre rollator. The rollator (walker) is excellent, lightweight and so manoeuvrable for anyone, especially for a senior. The shipping and communications with Canadian Medical Store were excellent.
Happy with Subscription order and ease of adjusting the order
We were having trouble sourcing the Tena brand in the right size. Then I ordered- and then a subscription order- and it has made my life much easier. No running around looking. And it was easy to adjust my order when needed. Thank you.
Ordered a walker for my mom
Ordered a walker for my mom. Super easy to make an online purchase. Lots of products to choose from and they had the colour I wanted in stock! Would buy from them again.
1# Paid for 1-2 day shipping ,received…
1# Paid for 1-2 day shipping ,received my product 2 weeks later ! All they had to say is sorry for the inconvenience!
2# used regular shipping ,received my product in 2 different shipments,one package came 2 weeks after ordering it and the other came a week later after ! Again all they had to say is sorry for the inconvenience! I really wonder if anyone that's works there is even half competent to be walking around the streets ! I would give them 0 stars if I could ! Garbage company !

Antwort von Canadianmedicalstore
Wonderful Customer Service
My order was on-time and exactly what I ordered. I had a question on my billing - since I had an incorrect amount on my bank statement. Canadian Medical answered my questions promptly - I have never had such fast service from a customer service department. And with their help found that it was an error from another vendor - did not involve Canadian Medical.
I would definitely order from this company again if a need arises. Thank you so much.

Antwort von Canadianmedicalstore
Great service, pricing, and fast shipping
We had to order a wheelchair for our father that had a stroke and we needed in quickly and at a reasonable price. We decided to go with Candian Medical Store, despite being located in BC (with us in Ontario) but don't regret the decision. We had the wheelchair delivered within 24 hours of placing our order. Our experience couldn't have been easier.

Antwort von Canadianmedicalstore
EXCELLENT CUSTOMER SERVICE
I had the recent opportunity to interact with the owner of this business and I was very impressed with the professionalism and respect that I received. Products are excellent quality and prices were very reasonable and competitive. I will continue to place orders with this company.

Antwort von Canadianmedicalstore
Good Customer Service
I was not impressed that a large portion of my order was back ordered and I was not originally Emailed the shipping tracking information but Ruki immediately provided me with the information when I contacted Customer Service which I appreciated. I was not informed when the back order was shipped and it sat in the courier's depot for several days but Ruki was very helpful again in helping me finally get the shipment.

Antwort von Canadianmedicalstore
Ahmed was very helpful.
Ahmed was very helpful.
He provided a quick as easy exchange. Customer service was quick reliable and helpful. Would recommend.

Antwort von Canadianmedicalstore
Outstanding Experience from Start to Finish
Great experience with this company! Delivery was fast, customer service was excellent, and was able to quickly resolve an issue I had with my order. Special thanks to Ahmed, who went above and beyond to personally reach out and provide assistance. Highly recommend!

Antwort von Canadianmedicalstore
Horrible customer service
Ordered a raised toilet seat on March 12, was told I would receive item in about 4 business days. Item sat in stock in their warehouse for 10 days before they notified Fedex to pick it up. It finally shipped on March 23rd and I received it on April 7th. I called CMS several times about this delay in shipping and of course they blamed Fedex when in fact it was their issue and not once did they return my call as promised. Horrible customer service!
Great customer service!

Antwort von Canadianmedicalstore
Fast Delivery
Fast delivery and top customer support
Thank you

Antwort von Canadianmedicalstore
Great company to deal with
Great company to deal with. Had an issue but it was quickly resolved

Antwort von Canadianmedicalstore
The company was very good to deal with…
The company was very good to deal with bu contacted them as my order was not coming. They explained very quickly the the Dr Ho pain relief stuck was not available as the company was changing it up. I was happy to get a timely response.

Antwort von Canadianmedicalstore
Delivery was VERY slow but the mask is…
Delivery was VERY slow but the mask is greatQ

Antwort von Canadianmedicalstore
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