I had a great experience with Dr. Majlessi Koupaei through TIA Health's online appointments. He was professional, knowledgeable, and took the time to listen carefully. Everything felt clear and unhurr... Mehr ansehen
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Das sagen Bewerter
I had a really positive experience. Ashna was kind, compassionate, and very helpful, and Dr. Marsha followed up promptly, which made me feel supported and cared for. They provided genuine customer ser... Mehr ansehen
Unternehmen hat geantwortet
I scheduled an appointment with the doctor who said will send me the prescription and the requistion, but it was never received. Doctor didn't even listen to me and disconnected the call just afyer... Mehr ansehen
Tia Health is so simple to use. I am able to choose my doctor each time and I use the same one, which makes my ongoing issues really easy to manage. He's fantastic. Tia will send you estimated wait ti... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Medizinische Klinik
- Medizinische Ambulanz ohne Grenzen
- Frauenklinik
- Klinik für sexuell übertragbare Krankheiten
- Ambulanz
- Gewichtsabnahme-Coaching
Vom Unternehmen geschrieben
Tia Health is one of Canada's largest telehealth platforms, focused on modernizing healthcare and making it more accessible. Our mission is to positively impact health outcomes by leveraging technology to empower patients and providers. We are proud to offer services at no cost to patients for applicable services with a valid health card from British Columbia, Alberta, or Ontario.
Kontaktinformationen
Kanada
- tiahealth.com
4,3
Hervorragend
839 Bewertungen
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had a great experience with Dr. Majlessi Koupaei
I had a great experience with Dr. Majlessi Koupaei through TIA Health's online appointments. He was professional, knowledgeable, and took the time to listen carefully. Everything felt clear and unhurried, even though it was virtual. He provided excellent advice and handled my concern efficiently. Highly recommend him if you're looking for a reliable online family doctor in Ontario!
16. April 2026
Bewertung ohne vorherige Einladung
Lab Requistion I requested was never received
I scheduled an appointment with the doctor who said will send me the prescription and the requistion, but it was never received. Doctor didn't even listen to me and disconnected the call just afyer saying she will send it without answering any further queries.
I have since reached the platform's support several times using the web form but there has not been any response, not even an acknowledgement. And there is no other way to contact them either. I would highly revommend to skip this and go for some other telehealth platform even if they are slightly more expensive.
16. April 2026
Bewertung ohne vorherige Einladung
Inappropriate comments
Provider was over 5 minutes late to appointment. Spent less than 5 minutes with me. Her second sentence was asking if I want to go on glp1, not why I was there. Front desk tried to make me appointment in Pasadena or West Hollywood! Looks fancy but not worth it
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Hello EB, it seems you are located in the USA and you may have confused our TiaHealth.com Canadian based virtual care business with the AskTia.com USA based company for Women's Health.
Our online virtual walk-in clinic service is free for Canadians with valid provincial health care coverage. Our service does not offer in-person clinical assessments, virtual care only.
If you signed up for an AskTia.com membership or booked an in-clinic appointment with them, please contact AskTia.com directly about your recent experience. Here is a helpful link: https://asktia.com/contact
Antwort von Tia Health
Hi, DanniLea. Your feedback is highly appreciated. Thank you for the 5-Star review!
I had a really positive experience
I had a really positive experience. Ashna was kind, compassionate, and very helpful, and Dr. Marsha followed up promptly, which made me feel supported and cared for. They provided genuine customer service and really did everything possible to help with my health concerns. I’m very thankful for their care and support.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Hi, Katrina. Thanks for taking the time to share your positive experience. We truly appreciate it!
Antwort von Tia Health
Hi, Anu. Thank you so much for rating your experience with us so highly!
SO Awesome!
Tia Health is so simple to use. I am able to choose my doctor each time and I use the same one, which makes my ongoing issues really easy to manage. He's fantastic. Tia will send you estimated wait times, but I have rarely ever waited more than a few minutes outside of my appointment time. I can't recommend it enough and tell all of my friends about it. Super grateful for this platform!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Hi, Jodie. We appreciate the kind words and are glad we could provide you with a positive experience! Thanks for taking the time to share your experience with others.
Antwort von Tia Health
Hello there! We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
The provider forgot to send my requisition so I wasted $65 on my consult.
I paid $65 for a weight loss consult. The next step was to complete bloodwork before I could return for a follow up visit. The provider never emailed me my requisition and it is not in my portal. I double checked my junk mail. I am not happy with my experience and I should have gone to another online platform.
1. April 2026
Antwort von Tia Health
Hello. We appreciate your feedback. Sorry for any trouble here. After review, the lab requisition was located and delivered from the system the same day of your appointment just a few hours later by our administrative staff. If you would like to discuss your experience further, please don't hesitate to reach out to us at https://tiahealth.com/support/. We would love the opportunity to resolve any issues.
My appointment went well
I got a call back at the exact time I selected. The Dr. was very calm and attentive to my symptoms.
31. März 2026
Antwort von Tia Health
Hi, Emmanuel. Thank you so much for rating your experience with us so highly! It's great to know the doctor was punctual and calmly addressed your medical concerns in the visit.
Booking was fast and easy
Booking was fast and easy, I was able to get an appointment an hour later. The doctor was on time, renewed my prescription and faxed it to my pharmacy. Quick, efficient, wonderful experience.
31. März 2026
Antwort von Tia Health
Hi, Jennifer. Thanks for taking the time to share your positive experience. We truly appreciate it! We are happy to hear the booking process and encounter experience was fast and efficient!
Doctor understood my problem
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Hi, Gaganjit. We appreciate the rating, and are glad we could provide you with a positive experience!
From reception to the end of my…
From reception to the end of my appointment, I feel cared about and taken care of
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Hi, Ulysses. Your feedback is highly appreciated. Thank you for taking the time to provide a review!
Highly recommended
Highly recommended
I have been using tia health for quite awhile. I have always had Dr's that are freindly and helpful. And usually get apt the same day.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Thank you so much for your kind words, Denise. We really appreciate you taking the time out to share your experience with us. Cheers
Awesome service
The doctors are reliable, efficient, knowledgeable and straightforward
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Hi, Emilcen. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
This is the future of doctor…
This is the future of doctor appointments. I just wish the doctors that used it actually treated you like they are your family doctor. The only thing to blame is Canada's healthcare system.
8. November 2025
Antwort von Tia Health
Hi, Cody. Your feedback is highly appreciated. Thank you for the review! If you would like to discuss your experience further, don't hesitate to reach out to us at https://tiahealth.com/support/. We would love the opportunity to resolve any issues.
Dependable and good for one time…
Dependable and good for one time sickness etc. but its hard finding a spot sometimes there is no available times for the day youre lookoing for.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Thank you for sharing your thoughts, Sheldon. We’d love to hear how we could earn 5 stars from you. We try to recruit more doctors and maximize the provider availability to have flexibility in the clinic time slots presented in the booking flow. If there's anything we can do to improve your experience, please feel free to reach out to us at https://tiahealth.com/support/. We appreciate your feedback!
Absolutely terrible
Absolutely terrible. An hour wait on the phone only for the doctor to be quite rude and dismissive. Had a complete disregard for me and all he said was i'm not sure you should go see someone. Did not seem to listen to me or my complaints and simply wanted to pass me off. This was a horrific experience. There was no care about the extensive wait time which i would have completely understood had my experience been different. He acted as if he just wanted to get paid. A waste of my time and money please save yourself the effort and go somewhere else or do not book with Dr. Onyedikachi Igbo.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tia Health
Hello Caity. Thanks for your feedback. We regret that the consultation did not meet your expectations and sincerely apologize for feeling dismissed and not having your concerns heard. We unfortunately cannot control a doctor's pace, tone or bedside manner in these virtual encounters. Please know that Tia Health is committed to and supportive of healthcare delivery and the care providers responsible for delivering it. Care providers practicing in Canada's public healthcare system act as independent parties who are responsible for their decisions and the care they provide. Please rebook with another available provider if you still require care. We have many great physicians and practitioners to choose from every day. Your next experience might be quite different and very positive! We have very high expectations at Tia Health and would love the opportunity to improve. Please get in touch with us at https://tiahealth.com/support/
great follow up
great follow up
thorough and careful care
considered my social and medical factors in planning
1. März 2026
Antwort von Tia Health
Hi, There. Thanks for taking the time to share your positive experience. It's great to hear our care provider was thorough and considered all factors in a treatment plan. We truly appreciate it!
Thank you for this service
Thank you for this service. It’s a lifeline without a family physician.
28. Februar 2026
Antwort von Tia Health
Hello. Your feedback is highly appreciated. We are happy to hear our service was able to help in a time of need and when family doctors are in high demand. Thank you for the review!
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