Happy Drains Ltd Bewertungen 

368
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

A man called darren jacobs who works around north london south and south east london and kent tied to break in to my 15 year old neaces window to try and assult my 20 year old nephew baring in mind th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026. Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Smooth operation: great support, friendly call-out technician who quickly identified our issue. Couldn’t ask for better.

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4,5

Hervorragend

TrustScore 4.5 von 5

368 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(368)

77 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

We needed our drains serviced

We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and tidy afterwards. This is the third time I’ve used them and I’d definitely recommend their service. Thanks again, Jordan!

3. Februar 2026
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Antwort von Happy Drains Ltd

thanks for your review and your Fionnuala

Bewertet mit 5 von 5 Sternen

Great service…

Happy Drains are a great company to deal with. I had a problem with a blocked drain ( my fault, drain rod ends lost in the gulley). Shawn provided an extremely courteous, proficient and expert service to sort the problem and retrieve the lost ends and clear the drain. Would highly recommend.

29. Januar 2026
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Antwort von Happy Drains Ltd

Thanks Nigel for your kind words on your review

Bewertet mit 5 von 5 Sternen

Friendly and Professional, great experience.

Friendly and helpful staff and simple to book a job. Tommy did a great job and removed your blockage promptly and provided really useful advice. Great value with a fixed price. I would highly recommend Happy Drains.

16. Januar 2026
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Antwort von Happy Drains Ltd

we always keep to our fixed price Thanks Mrs Allen.

Bewertet mit 5 von 5 Sternen

We had a blocked drain on a Sunday & contacted Happy Drains

We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026.
Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank you Arran.
Very impressed with this company, would definitely recommend them & if we have a problem again, we will contact Happy Drains

11. Januar 2026
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Antwort von Happy Drains Ltd

thanks Caroline we aim to get out too customers 7 days a week

Bewertet mit 5 von 5 Sternen

These guys are great

These guys are great! They respond quickly and do a great job at a fair price. The chap who arrived to clear our drain blockage was thorough and professional and persevered until the job was done properly. I have used the company twice now to clear a blocked drain and would recommend them highly.

2. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

On time

On time, fixed the problem, nice guy & explained everything.

16. Dezember 2025
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Antwort von Happy Drains Ltd

thanks for you review

Bewertet mit 1 von 5 Sternen

Incomplete diagnosis and unsatisfactory handling of a disputed drainage issue

I called Happy Drains for assistance with water backing up into my kitchen. I reported the symptoms as a “blocked sink”, which is all I could reasonably describe as a customer. However, the underlying cause was never properly diagnosed.

The attending engineer later wrote that he was “uncertain if other flats connect to this pipework,” yet the final report still stated the issue was internal to my flat. No CCTV investigation or tracing was carried out, despite this uncertainty. This left me with a conclusion that contradicted both the physical symptoms and the engineer’s own notes.

When I disputed the findings, my concerns about the incomplete assessment were not addressed. Instead, the company relied on my initial symptom description as if it were a technical diagnosis, which it wasn’t. As a consumer, I can only report what I see — it’s the engineer’s responsibility to establish the actual cause with reasonable care and skill.

Although I ultimately chose to pay the invoice to avoid prolonged stress, the experience left me without confidence in the accuracy of their assessment or the way my concerns were handled. I hope future customers receive a clearer and more thorough investigation than I did.

6. Dezember 2025
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Antwort von Happy Drains Ltd

Hi Daniel you called for a emergency unblock on a Saturday for a blocked sink which we come to site and cleared and left you free flowing. i don't understand the 1 star review.

Bewertet mit 1 von 5 Sternen

Unprofessional

I booked them the day before, they gave me a 4 hour window. They did not come or even call, when I called and said that this unprofessional she literally said you can cancel and go with someone else.
So unprofessional! Im not letting them in my house.
Update after their reply : I wasn’t aggressive but I was firm that it was unprofessional as I called 1 hour before the window finished and called when it finished, so I was doing your job of reaching out. Offer a better service before victimizing yourself into saying the client was aggressive. The only thing that was bad on my day was your unprofessionalism when I sought your help to deal with my sink that flooded the kitchen.

10. Dezember 2025
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Antwort von Happy Drains Ltd

We called you from the the road at 4pm we called to tell you we tell you we had a flat number but no house number. You thought that was ridiculous and refused to give us the house number and you were aggressive to the team member when we asked for the house number. You were having a bad day i guess . .

Bewertet mit 5 von 5 Sternen

Nasty blockage in our vertical soil stack.

Had a nasty blockage in our vertical internal soil stack last month, which I could not shift by aggressive plunging with drain unblocked from above, or vigorous ridding from the external manhole.
I contacted Happy Drains at 9.00am, where the receptionist was very helpful and very clear about their costs. Just before 11.00am Damien turned up as promised, having phoned me on the way to reassure me that he would be on time. He wasted no time looking at the problem and listening to me recount my efforts to date. He then unloaded all the equipment he needed, including a video camera system and a rotating chain mechanism on a flexible coil. In less than an hour he had cleared the stubborn blockage, checked the condition of the underground and soil pipes, removed a load of built-up scale and cleaned the pipes and manhole, at all times with a smile on his face and a very positive attitude. I would highly recommend both Damien and Happy Drains to anybody. Their costs are very reasonable and much less than the quotes received from the larger well-known companies. I will definitely use them again if the need arises. Thanks guys.

21. November 2025
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Antwort von Happy Drains Ltd

Hi

Thank you for leaving us a 5 * review, glad to hear that the engineer was professional, kind and polite and dealt with the job without any problems.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Efficient and punctual. They were polite and explained everything clearly. Left premises clean and tidy. Very happy with service.

4. Dezember 2025
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Antwort von Happy Drains Ltd

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards

Bewertet mit 5 von 5 Sternen

Prompt & efficient

Prompt, tidy, efficient service, very friendly & professional.

27. Oktober 2025
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Antwort von Happy Drains Ltd

Hi

We appreciate you taking the time to leave us feedback.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Happy Drains the best in the area

Happy Drains came around the next day. Tommy was supper knowledgable, explained everything really well. Would highly recommend.

25. November 2025
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Antwort von Happy Drains Ltd

Hi Mirjana

Thank you for sharing your positive experience with us. We'll be sure to pass along your kind words to the engineer.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Gordon & Tommy provided a great service…

Gordon & Tommy provided a great service , great communication for time of arrival, very efficient, detailed and professional in the job and provided lots of drain friendly advice - V helpful

Thanks guys great job ! Much appreciated!

27. November 2025
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Antwort von Happy Drains Ltd

Hi Zahid

We are so glad that you had such a positive experience. Thank you for your feedback and your time.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

A great experience with Tommy and Happy…

A great experience with Tommy and Happy Drains yesterday. Prompt response and my shower was cleared and left clean within a few hours of my call. Tommy was helpful, knowledgeable and polite. 5 stars

25. November 2025
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Antwort von Happy Drains Ltd

Hi Paul

We're happy to hear that you had such a positive experience! It's great to know that the work was completed efficiently from start to finish. Thank you for sharing your feedback and the 5 Star review.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Very happy with Happy Drains

Very happy with Happy Drains. Came on the time slot on the day to unblock our drain which the previous builder did not do properly.
Damian was very friendly and done the done very well. Thank you.
Would definitely recommend.

24. November 2025
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Antwort von Happy Drains Ltd

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards

Bewertet mit 5 von 5 Sternen

Fantastic response

What a great respones I had from Happy Drains. I was unsucessful in trying to clear a blocked domestic drain and once again my patio was flooded.

I called the number and was quickly reassured that an engineer would be able to attend my property.

I was given a time slot and was really pleased when the engineer arrived early.

He quickly diagnosed the problem and very quickly managed to clear the blocked drain. He was able to use minimal battery powered equipment that could be carried through my terrace house to the back door.

I was given some useful tips for preventing the build up happening again.

I was very impressed with this company and recommend them to anyone needeing a drain cleared.

20. November 2025
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Antwort von Happy Drains Ltd

Hi Mark

We appreciate you taking the time to share your feedback! We're happy to hear that the service was prompt, efficient, and polite while resolving the issue.

Thank you for your custom.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Great work

Lady in the office was fab, they came within 24 hours. Very friendly and professional and sorted my blocked drains/pipes very quickly. Would highly recommend, and price very good too.

20. November 2025
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Antwort von Happy Drains Ltd

Hi

We appreciate you taking the time to leave us your feedback and the 5 star review.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

I cannot recommend happy drains enough

I cannot recommend happy drains enough, we had a difficult angle and the young chap had his head down the manhole and arm up the pipe to get to the blocked pipe, absolute ambassador for the company.
I will be only using this company from now on.

10. Oktober 2025
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Antwort von Happy Drains Ltd

Hi Matthew thank you for your kind words and review and i will pass this on too the Engineer

Bewertet mit 3 von 5 Sternen

Incomplete job…

The expert that came to my house to clear my drain clearly new what he was doing and had all the right equipment, however he was completely unsuccessful at the job. My drain is still block and he went away having achieved nothing except to tell me that the drain was blocked, which I already knew. I did expect some sort of reduction in the cost due to the non result, however I was still invoiced the full amount.

1. Oktober 2025
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Antwort von Happy Drains Ltd

Hi Darren thanks for your review.
i have had a look at the job and we attempted to jet the drain which was full of stones and we also put the camera down the drain as well free of charge.it was left with you was going to get us more access into the pipework then call us back.

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