Happy Drains Ltd Bewertungen 355

TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

AMAZING!!!brillant job and guys soooo efficient and pleasant, is my drain happy? Yes it is and so am I, I think it was Damien and Ben thanks a million guys, keep shining 💕🧚👍🤗

Bewertet mit 5 von 5 Sternen

We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026. Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Happy Drains were great from the initial booking to carrying out the job. Sam came out to us and completed the job to a high standard and was very respectful to our property. He is a credit to the c... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and... Mehr ansehen

Unternehmen hat geantwortet

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4,6

Hervorragend

TrustScore 4.5 von 5

355 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

Happy Drains, great customer service.

Happy Drains were great from the initial booking to carrying out the job. Sam came out to us and completed the job to a high standard and was very respectful to our property. He is a credit to the company, we would definitely have no problem reccomending the company.

From Paul and Bryony.

22. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

absolutely appalled at the service…

absolutely appalled at the service offered by Happy Drains. As an amputee I am very restricted to the use of our toilet. I contacted HD on Sunday asking for urgent help and by late Monday have been badly let down by their service and am now obliged to find another company as they on numerous occasions were not even prepared to call back after promising to do so. Will never recommend them or support CheckaTrader in the future.

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Hi David as per our phone call this was missed on our system and we have called you and apologies this was because the out of hours team didn't put on the system once again sometimes this happens and we are sorry.

Bewertet mit 5 von 5 Sternen

Great job

The service was great the guy was on time also very nice as I inadvertently covered my manhole cover with decking which he helped me with that was much appreciated. The blockage then was cleared and tested. I would definitely recommend it's so nice and refreshing to have such a great experience. Well done Happy Drains.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

thanks craig for your kind words

Bewertet mit 1 von 5 Sternen

I received a message that said the…

I received a message that said the following:

“Most of the time blockages are simple to resolve. However, if it is a little more serious, rest assured we have all the required skills that are needed to make the problem disappear, without any fuss!

NO additional time charges plus our price includes mechanical/jetting equipment:…”

This case was a little more serious, was just told they don’t have the equipment and were unwilling to do anything more than the basics with their equipment. Very disappointing and still have the blockage - them trying to remove a little hair did nothing to help the situation. Only ok to use for simple jobs.
Job No: U1075236

30. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Hi Menna sorry to read your review but please see the close down from the engineer.

Attended site for blocked shower, I had a look at the shower and noticed the access wasn’t very good, but I managed to get the hand machine through the access, however, I wasn’t able to put it in the the outlet pipe, I used the wet vac to remove as much as possible, it is flowing a bit better for now but I recommend the customer removes the side panel to gain better access.

Bewertet mit 5 von 5 Sternen

We needed our drains serviced

We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and tidy afterwards. This is the third time I’ve used them and I’d definitely recommend their service. Thanks again, Jordan!

3. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

thanks for your review and your Fionnuala

Bewertet mit 5 von 5 Sternen

Great service…

Happy Drains are a great company to deal with. I had a problem with a blocked drain ( my fault, drain rod ends lost in the gulley). Shawn provided an extremely courteous, proficient and expert service to sort the problem and retrieve the lost ends and clear the drain. Would highly recommend.

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Thanks Nigel for your kind words on your review

Bewertet mit 5 von 5 Sternen

Friendly and Professional, great experience.

Friendly and helpful staff and simple to book a job. Tommy did a great job and removed your blockage promptly and provided really useful advice. Great value with a fixed price. I would highly recommend Happy Drains.

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

we always keep to our fixed price Thanks Mrs Allen.

Bewertet mit 5 von 5 Sternen

We had a blocked drain on a Sunday & contacted Happy Drains

We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026.
Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank you Arran.
Very impressed with this company, would definitely recommend them & if we have a problem again, we will contact Happy Drains

11. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

thanks Caroline we aim to get out too customers 7 days a week

Bewertet mit 5 von 5 Sternen

These guys are great

These guys are great! They respond quickly and do a great job at a fair price. The chap who arrived to clear our drain blockage was thorough and professional and persevered until the job was done properly. I have used the company twice now to clear a blocked drain and would recommend them highly.

2. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

On time

On time, fixed the problem, nice guy & explained everything.

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

thanks for you review

Bewertet mit 1 von 5 Sternen

Incomplete diagnosis and unsatisfactory handling of a disputed drainage issue

I called Happy Drains for assistance with water backing up into my kitchen. I reported the symptoms as a “blocked sink”, which is all I could reasonably describe as a customer. However, the underlying cause was never properly diagnosed.

The attending engineer later wrote that he was “uncertain if other flats connect to this pipework,” yet the final report still stated the issue was internal to my flat. No CCTV investigation or tracing was carried out, despite this uncertainty. This left me with a conclusion that contradicted both the physical symptoms and the engineer’s own notes.

When I disputed the findings, my concerns about the incomplete assessment were not addressed. Instead, the company relied on my initial symptom description as if it were a technical diagnosis, which it wasn’t. As a consumer, I can only report what I see — it’s the engineer’s responsibility to establish the actual cause with reasonable care and skill.

Although I ultimately chose to pay the invoice to avoid prolonged stress, the experience left me without confidence in the accuracy of their assessment or the way my concerns were handled. I hope future customers receive a clearer and more thorough investigation than I did.

6. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Hi Daniel you called for a emergency unblock on a Saturday for a blocked sink which we come to site and cleared and left you free flowing. i don't understand the 1 star review.

Bewertet mit 1 von 5 Sternen

Unprofessional

I booked them the day before, they gave me a 4 hour window. They did not come or even call, when I called and said that this unprofessional she literally said you can cancel and go with someone else.
So unprofessional! Im not letting them in my house.
Update after their reply : I wasn’t aggressive but I was firm that it was unprofessional as I called 1 hour before the window finished and called when it finished, so I was doing your job of reaching out. Offer a better service before victimizing yourself into saying the client was aggressive. The only thing that was bad on my day was your unprofessionalism when I sought your help to deal with my sink that flooded the kitchen.

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

We called you from the the road at 4pm we called to tell you we tell you we had a flat number but no house number. You thought that was ridiculous and refused to give us the house number and you were aggressive to the team member when we asked for the house number. You were having a bad day i guess . .

Bewertet mit 5 von 5 Sternen

Nasty blockage in our vertical soil stack.

Had a nasty blockage in our vertical internal soil stack last month, which I could not shift by aggressive plunging with drain unblocked from above, or vigorous ridding from the external manhole.
I contacted Happy Drains at 9.00am, where the receptionist was very helpful and very clear about their costs. Just before 11.00am Damien turned up as promised, having phoned me on the way to reassure me that he would be on time. He wasted no time looking at the problem and listening to me recount my efforts to date. He then unloaded all the equipment he needed, including a video camera system and a rotating chain mechanism on a flexible coil. In less than an hour he had cleared the stubborn blockage, checked the condition of the underground and soil pipes, removed a load of built-up scale and cleaned the pipes and manhole, at all times with a smile on his face and a very positive attitude. I would highly recommend both Damien and Happy Drains to anybody. Their costs are very reasonable and much less than the quotes received from the larger well-known companies. I will definitely use them again if the need arises. Thanks guys.

21. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Hi

Thank you for leaving us a 5 * review, glad to hear that the engineer was professional, kind and polite and dealt with the job without any problems.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Efficient and punctual. They were polite and explained everything clearly. Left premises clean and tidy. Very happy with service.

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards

Bewertet mit 5 von 5 Sternen

Prompt & efficient

Prompt, tidy, efficient service, very friendly & professional.

27. Oktober 2025
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Antwort von Happy Drains Ltd

Hi

We appreciate you taking the time to leave us feedback.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Happy Drains the best in the area

Happy Drains came around the next day. Tommy was supper knowledgable, explained everything really well. Would highly recommend.

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Hi Mirjana

Thank you for sharing your positive experience with us. We'll be sure to pass along your kind words to the engineer.

Kind regards

Happy Drains Ltd

Bewertet mit 5 von 5 Sternen

Gordon & Tommy provided a great service…

Gordon & Tommy provided a great service , great communication for time of arrival, very efficient, detailed and professional in the job and provided lots of drain friendly advice - V helpful

Thanks guys great job ! Much appreciated!

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Happy Drains Ltd

Hi Zahid

We are so glad that you had such a positive experience. Thank you for your feedback and your time.

Kind regards

Happy Drains Ltd

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