Bitmore Bewertungen 300

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Bought these on a trip flight to Morocco. Promptly registered with them and got an email back in confirmation of the warranty ( a year longer than A’s ) App was intuitive and once I got used to th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I couldn't get on with these at all. The charging process isn't as described in the manual, with lights showing a different colour to what was expected. Skipping a track results in noise cancelling b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetladen
  2. Elektronikunternehmen
  3. Elektrogerätehersteller
  4. Elektrofachmarkt
  5. Elektrogroßhandel
  6. Recyclingcenter

Vom Unternehmen geschrieben

Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

300 Bewertungen

5 Sterne
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1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Bought on a trip flight to…

Bought these on a trip flight to Morocco.
Promptly registered with them and got an email back in confirmation of the warranty ( a year longer than A’s )
App was intuitive and once I got used to the touch & tap controls it was easy and the sound quality was better than my old Gen1 ibuds by a country mile. I let my friend (a BBC sound guy) try them and they blew him away.
B@s3 and A99le beware…..

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bitmore

This is simply fantastic to read! We're incredibly happy to hear (pun intended) how we stack up against those 2 other well known audio brands, and the response from your friend too!

Thank you for your review, and I hope you had a lovely trip to Morocco.

Best,

A

Bewertet mit 5 von 5 Sternen

Great ear buds for the price.

Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the range of sounds is impressive. Great price too. Highly recommended.

30. März 2026
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Antwort von Bitmore

Many thanks for your kind review!
Sorry to hear you forgot your Apple ear buds, but great to hear that you found our TruSense TWS a good alternate to save your sun bathing - earphones when sunbathing are like earphones at the gym, it doesn't count if you don't have them with you!

Have a lovely holiday!

Best,

A

*edit - typo

Bewertet mit 5 von 5 Sternen

Easy

Easy, quick!

30. März 2026
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Antwort von Bitmore

Thank you for your review. I'm glad to hear that the process you had was easy and quick.

Best,

A

Bewertet mit 5 von 5 Sternen

Problem resolved thankfully

I had a problem with my earbuds not working properly but after a few emails and a tutorial the faulty earbuds have now been replaced at no cost to myself and are working perfectly. Very pleased with the product and the efficiency of the company. Thank you.

28. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bitmore

Thanks for your review! I am sorry you had to get in touch in the first place regarding an issue. That said, I am pleased our team was able to assist you.

Best,

A

Bewertet mit 1 von 5 Sternen

Back to Apple

I couldn't get on with these at all. The charging process isn't as described in the manual, with lights showing a different colour to what was expected. Skipping a track results in noise cancelling being disabled, or the ENC turning off, or the music just stopping altogether. Nothing is straightforward or intuitive. When they're playing the sound is fine; it's only when you attempt to make any kind of adjustment that you encounter problems.
Of course, the Ts&Cs prohibit an exchange or refund the moment you used the earphones and discovered that they're not that much cop.

6. März 2026
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Antwort von Bitmore

Thank you for your review. I am sorry that you've had some issues with your earphones. I have searched our mailbox and am unable to find any contact from yourself with our customer service team, but I have located your order on our website.


For clarity, refunds are available on purchases for items are in an unused condition within 30 days of purchase. The exception to the unused condition is if there is a defect with the product, refunds or exchanges are offered as standard (refunds are when purchased from us directly). With the issues you are describing, your earphones may very well have a defect, and so would qualify for a refund once returned to us.

I will ask our team to drop you an email today on the contact information you have used to place your order earlier this month. The email will come from justask@bitmore.co.uk, so please keep an eye out.

Best,

A

Bewertet mit 5 von 5 Sternen

Great customer service

I had an issue which Ryan dealt with courteously, efficienty and quickly.
It was nice dealing with a person rather than a Bot.
I would have no hesitation in recommending Bitmore.

15. Januar 2026
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Antwort von Bitmore

Thank you for you review, its great to hear Ryan was able to efficiently solve you issue.

Best,

A

Bewertet mit 5 von 5 Sternen

Great customer service

Thought I would struggle to get a replacement for faulty earbuds as I purchased them on a flight but I was very wrong. Great product and service

6. Januar 2026
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Antwort von Bitmore

Thank you for your review.

I am very pleased to hear that your experience with us has been great.

Don't forget to download the free Bitmore Music App so you can customise your TruSense TWS earphones touch and EQ settings.

Best,

A

Bewertet mit 5 von 5 Sternen

I reached out via email to express my…

I reached out via email to express my frustration that a charging cable I had recently purchased had failed after limited use. Immediately, they initiated a process to send a replacement. Exceptional customer service, thank you.

20. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Bitmore

Thank you for your review. We are sorry your charging cable failed so quickly, this is not the standard we expect from our products. However, a quick and easy replacement is the standard of service we expect to offer our customers as a minimum.

Again, apologies for the initial issue.

Best,

A

Bewertet mit 5 von 5 Sternen

Faulty replacement ear bud...

My ear buds have been great and so easy to use, but after one would no longer charge up Bitmore sent out a replacement quickly after ascertaining it was faulty.

9. Januar 2026
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Antwort von Bitmore

Thank you for your review, sorry to hear one of the buds on your TruSense TWS stopped working. I hope the replacement pair bring you many hours of great audio!

Don't forget to download the Bitmore Music App to customise your earphones touch controls and EQ settings.

Best,

A

Bewertet mit 5 von 5 Sternen

Received this camera as a present

Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due to its compact size. Setting it up on my mountain bike proved somewhat tricky, and the mount shifted a bit on uneven terrain. However, the video quality is excellent and remains stable, and the menus are straightforward to use.

30. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Bitmore

Thank you for your kind review! Please to hear our customer service team has helped you out and you're getting great use out of the camera.

Bewertet mit 5 von 5 Sternen

I had purchased a set of Bitmore multi…

I had purchased a set of Bitmore multi charging cable in July 2025 on a Tui flight from Bulgaria, the iPhone part broke off in October and I was going to wait and speak to the crew onboard then found out I had to go direct to Bitmore.
I spoke with a guy called Ryan who listened to my problem and said he would pass the details to the correct department, not long after I received a replacement set.

29. Oktober 2025
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Antwort von Bitmore

Thank you for your review. I am sorry to learn the iPhone part broke off your charging cable. I am however, pleased to hear that the team was able to get you a replacement. Happy Charging!

Best,

A

Bewertet mit 5 von 5 Sternen

Great job

Great job
Quick customer focussed response and delivery
Only observation is the delivery was very big for the earphones.....think about the environmental impact
Thank you

2. Dezember 2025
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Antwort von Bitmore

Thank you for your kind review and your feedback on the delivery.

Best,

A

Bewertet mit 5 von 5 Sternen

I like the service a lot

I like the service a lot. I didn’t expect someone will assist and help.

18. November 2025
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Antwort von Bitmore

Thanks for your review. We are always here to help our customers. I'm pleased to hear you like our service and that we exceeded your expectations.

Best,

A

Bewertet mit 5 von 5 Sternen

Bitmore

I bought a Bitmore on a flight and it stopped working. I went direct to the company. They sent a new one within days. I really appreciated this great customer service.

18. November 2025
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Antwort von Bitmore

Thanks you for your review. Its great to hear that the team was able to help you!

Best,

A

Bewertet mit 5 von 5 Sternen

spead and kindness of service

The company responded with spead and kindness to my request to replace my device that was problematic and within the warrantee period. I would have liked to have received a tracking link for the replacement parcel as it took 11 days to reach me in which time I had no information. Overall I am happy with the service provided.

7. November 2025
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Antwort von Bitmore

Thank you for your review.

Please accept our apologies for the lack of tracking link, there seems to have been an issue with the integration between our website and our couriers tracking service. Nevertheless, I am glad your replacement arrived.

Best,

A

Bewertet mit 5 von 5 Sternen

I emailed to say how disappointed I was…

I emailed to say how disappointed I was in a charging lead I bought had broken after only being used a few times.
Straight away they stated a replacement procedure. Excellent service thankyou.

10. November 2025
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Antwort von Bitmore

Thank you for your review.

I'm sorry that your cable broke after a few uses, but I am pleased that our team was able to issue you a replacement and that you are happy with our service.

Best,

A

Bewertet mit 5 von 5 Sternen

I got troubles with my Li Battery

I got troubles with my Li Battery. Rayn solved the problem and replaced it fast. Thank you

14. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bitmore

Thank you for your review. Whilst I am sorry to learn you had issues, I am pleased that Ryan was able to sort this for you.

Best,

A

Bewertet mit 5 von 5 Sternen

BITMORE provided sstisfactory service

Thanks for replacing the faulty product. The shipment was delivered today and these earbuds work!

21. Oktober 2025
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Antwort von Bitmore

Thank you for your review. I am sorry you had a fault with one of our products, but am pleased we were able to arrange you a replacement with no issues. Don't forget to check out our FREE Bitmore Music App so you can customise your sound and control settings for your earbuds.

Best,

A

Bewertet mit 5 von 5 Sternen

Great service

Ordered small lego toy. Website was easy to use and with free delivery, it was very good value. Package arrived safely and as expected

5. November 2025
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Antwort von Bitmore

Thank you for your kind review. I am pleased you found the whole process smooth.

Best,

A

Bewertet mit 5 von 5 Sternen

Bit more earphones are great

Received my bit more earphones and they are great, never experienced noise cancelling or transparency modes.
A great base sound too and easy to use. They look classy and not the usual white that you see everyone else have.
Great customer services should you need them.

8. Oktober 2025
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Antwort von Bitmore

Thank you for your kind review.
Its great to hear your TruSense TWS have exceeded your expectations in functionality and style - they're certainly not like the usual boring ones on the market.

Best,

A

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