New customer this year and I've received a catalogue of awful service and poor or no comms. -Treatments not done but charged, -Failure to reply to 4 emails. -Appointment times changed numer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Darrin and Edward treated my lawn with the Spring Lawn Recovery Plan. They arrived on time, completed the task,placed all trimmings in garden bin, leaving the garden clean and tidy. Also left advice o... Mehr ansehen
Unternehmen hat geantwortet
Fantastic experiences! Kyle has been out a couple of times now to my lawns. He came yesterday and his knowledge and genuine care for what he does is commendable, he is polite, friendly and professiona... Mehr ansehen
Unternehmen hat geantwortet
Martin and Dylan from the Glasgow branch have visited to scarify & aerate my lawns and did a professional job, cleared-up afterwards and looked totally tidy. I have use Greenthumb for many years and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
GreenThumb are proud to be the UK’s largest and most recommended provider of lawn care, hard surface cleaning, and weed control services. With over 220 branches across the United Kingdom, you’re never too far from expert help. Visit our website to locate your local branch and book your free lawn analysis today.
Kontaktinformationen
GreenThumb Ltd, LL17 0JD, St Asaph, Vereinigtes Königreich
- 08000 111 222
- greenthumb.co.uk
Get a Quote
4,5
Hervorragend
4204 Bewertungen
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Green Thumb’s move to a centralised…
Green Thumb’s move to a centralised service model has led to a noticeable decline in professionalism and customer care. Long‑standing customers are often met with unhelpful or dismissive responses, and the company shows little regard for the loyalty people have shown over many years. This shift is now creating direct financial consequences for customers, who are left to absorb the impact of errors, delays, poor communication.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Mangala, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you.
Thank you for providing your details, our team will be in touch soon.
Everything was handled extremely…
Everything was handled extremely professionally by our consultant “David Gleeson” who talked us through every aspect of the process, making sure we understood before proceeding.
He was very polite and knowledgeable about his work and made it easy for us to sign up to the treatment plan for our garden.
He also explained the other services that GeenThumb had to offer.
I would recommend GreenThumb to anyone wanting to enrich their lawns.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Derek, thank you so much for taking the time to leave us a review.
We are so happy to hear David has provided you with a great service, giving you his expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)
Excellent Service
Quick no nonsense treatment with a walk around and good advice for lawn care/treatment.David Gleeson, the specialist knows his stuff
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello, thank you very much for taking the time to leave David a great review, we will make sure your kind words are passed to him!
Thank you, Gill
Green Thumb - Spring Ready Unique Fertiliser
David Gleeson explained everything he was doing and so helpful when I asked questions
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Christine, thank you very much for taking the time to leave David a great review! We really appreciate you sharing your experience with us and are delighted to hear David has provided you with a fantastic service :)
Thank you, Gill.
Robbie is always expert and accurate in his work
Robbie is always very friendly and explains clearly what he is going to do to the lawn. He is very professional about everything and does an expert job on the lawn. I have no hesitation in awarding him a 5 star award for his expert and professional work. Charles Swan
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Charles, thank you so much for taking the time to leave us a review. We are so happy to hear Robbie has provided you with a great service, giving you his expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)
Very helpful.
18. Februar 2026
Antwort von GreenThumb Lawn Treatment Service
Hello Keith, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill
Just had Rob from Dartford and as usual…
Just had Rob from Dartford and as usual very good and friendly!!
Had Aeration and Scarification done today, will put us in good stead for the summer
Thanks
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Dave, thank you very much for taking the time to leave us a great review!
We really appreciate you sharing your experience with us and are delighted to hear Rob has provided you with a fantastic service :) Thank you, Gill.
Gave up on the website
Gave up on the website. It offers dates then when you choose a time it says unavailable. Managed to book a visit but it confirmed a phone consultation instead. Trying elsewhere. This was useless.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Iain, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you
Hi Iain, thank you for getting in touch, I will look into this incident further for you.
It's great to hear this issue has now been resolved, we look forward to visiting soon!
the treatments they give to our garden…
the treatments they give to our gsarden sort out all the weeds and feeds the lawn
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Mike, thank you very much for taking the time to leave us a review.
We really appreciate your feedback and are thrilled to hear our treatments are benefiting your lawn!
Thank you, Gill
Everything was as expected.
24. Februar 2026
Antwort von GreenThumb Lawn Treatment Service
Hello, many thanks for taking the time to leave us a review, we really appreciate your kind words.
Thank you, Gill
Pleasant and helpful operative.
24. Februar 2026
Antwort von GreenThumb Lawn Treatment Service
Hello Bernard, thank you very much for taking the time to leave us a review, we really appreciate your feedback!
Thank, Gill
Friendly service - Great results
Turning our weed heavy, unsightly looking grass into something that is now starting to resemble an actual lawn!
Give extra help and advise - we usually have Ian from the Worksop branch. Already seeing results after only a couple of visits.
Great service 👌
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Neil, thank you very much for taking the time to leave Ian and your local branch a lovely review!
We are delighted to hear you have experienced a fantastic service from the team and your lawn is thriving with our great products :) Thank you, Gill.
Antwort von GreenThumb Lawn Treatment Service
Hello Barbara, many thank for taking the time to leave us a review, we really appreciate your feedback.
Thank you, Gill
Recent Early Spring Treatment
Lee & Luke from Banbury both worked in a professional & personal manner.
They explained what they were doing and what we could expect to happen.
They invited questions and seemed pleased and made time to deal with any queries we had.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello Kevin, thank you very much for taking the time to leave us a review. We are so happy to hear Lee and Luke have provided you with a great service, giving you their expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)
Antwort von GreenThumb Lawn Treatment Service
Hi Kamile, thank you so much for your kind words, we really do appreciate you taking the time to leave Callum a review :) Thank you, Gill
Dan visited today
Dan visited today, to troubleshoot a problematic lawn (waterlogged and shady). He was so helpful and knowledgeable, and came up with a recovery plan after discussing the options with me. I would highly recommend this service.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Kate, thank you so much for taking the time to leave us a review!
We are delighted to hear Dan has provided you with an excellent service, your kind words are greatly appreciated and will be passed to Dan :)
Thank you, Gill
Well done Green Thumb
Our lawn has improved do much since useing Green Thumb..It is looking so much better ..A lovely Green lawn.
19. Februar 2026
Antwort von GreenThumb Lawn Treatment Service
Hello David, thank you so much for taking the time to leave us a review.
Its great to hear your lawn is benefiting from our treatments, we really appreciate your feedback!
Thank you, Gill
Antwort von GreenThumb Lawn Treatment Service
Hi Anne, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill
Excellent service
Mark from Greenthumb looks after our lawn very well. He explains each treatment and gives good advice on how to get the best from our lawn. Greenthumb have looked after our garden for 3 years now and I woukd highly recommend them 👍
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hi Annette, thank you so much for taking the time to leave Mark and your local branch a lovely review! It's great to hear the team are providing you with a fantastic service to enhance your lawn condition for you to enjoy :)
Thank you, Gill.
Professional and friendly
Robbie from Borders Greenthumb is excellent. Professional and friendly, he gives us great service and offers advice without pressure. My main aim is to have a neat lawn without weeds or moss and this has been achieved by Greenthumb to my satisfaction. Far easier, and probably not much more expenive, than buying various treatments and applying myself.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GreenThumb Lawn Treatment Service
Hello John, thank you so much for taking the time to leave us a review.
We are so happy to hear Robbie has provided you with a great service, giving you his expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)
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