First purchase. Glasses arrived in a cardboard shipping box, no packing material, nothing from manufacturer (box, papers, cleaning cloth). The glasses case was pretty beat up looking. Glasses seem ok... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’m actually very impressed with this! I found a rare vintage piece coming from Italy and I thought I would take the risk and order from this website. The order included tariffs and fees. I received t... Mehr ansehen
Unternehmen hat geantwortet
Reasonable price with terrific service. Order delivered 2 days ahead of schedule during super-busy Christmas shopping rush, wow! Most of responses within hours despite US-Italy time difference,... Mehr ansehen
Unternehmen hat geantwortet
Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy one product per order) but the core features are... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The First Luxury Social Shopping Network. Shop curated luxury fashion, watches, jewelry, interior and art from the world's best boutiques online at THE LIST.
Kontaktinformationen
New York City, Vereinigte Staaten
- +1 (845) 243-2550
- customercare@gothelist.com
- gothelist.com
4,0
Gut
209 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
This site is amazing and has great…
This site is amazing and has great prices! Product is authentic and shipping is pretty quick.
28. März 2024
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Caprice,
Thank you so much for taking the time to leave us feedback.
THE LIST
Antwort von THE LIST
Hi Di Ma,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
THE LIST
TERRIBLE app
TERRIBLE app! They are very shady and very dishonest! Twice I left honest bad reviews about the horrible experience I’ve had using this awful app and they failed to publish it! They are very shady very dishonest! They hide negative reviews on their Apple Store! The prices advertised on the app are not true they show low prices yet when you try to buy the prices magically increase whilst in your shopping cart despite it clearly stating taxes already added! Customer service is equally as useless! Avoid this horrible glitchy dishonest store!!!
15. März 2024
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for sharing this honest feedback, TV Goog. We apologize for not meeting your expectations. Please know that our team is working to prevent this from happening again.
THE LIST
The pricing was unbeatable and great service!
The pricing was unbeatable. The verification process was a bit odd, but the sales rep was very helpful and replied promptly, which made the process smoother. The shipment took a while but it’s worth the wait.
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Megan,
We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
THE LIST
Excellent Customer Care
The best part about my experience was working with a responsive team. Excellent instructions concerning returns. Updates were addressed on a timely basis.
Thank you.
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Jennifer,
Thank you so much for taking the time to leave us feedback.
THE LIST
Great experience!!
Ordered shoes for my wife and the transaction was great! Shipping was fast and item was delivered in perfect condition. The shoes ran small so I had to return but, the process was just as great. I was emailed a return form and brought item to FedEx drop off location. Once item was received, I received a confirmation email with time frame of refund.
Would 100% recommend and purchase again.
20. Januar 2024
Antwort von THE LIST
At THE LIST, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
We’re humbled by your support and look forward to being your preferred choice for luxury shopping in the future.
THE LIST
Legit
Legit!!! Had my doubts but communication was amazing and they stuck to the time said on the website.
26. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Dear Tenex Fn, we’d like to learn more about what happened.
Please can you provide us with your order number or your email address so we can take a look at your order and take the proper next steps.
THE LIST
Amazing prompt cordial customer service…
Amazing prompt cordial customer service thank you so kindly
21. November 2023
Antwort von THE LIST
Hi Sussan,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
THE LIST
Difficult navigation
Good merchandise and good price, but it was hard to find what I was looking for. The sort filters didn't really work (by brand), and the when I decided against something I had to go through the entire category again, rather than just picking up where I left off. Also, the sign-up discount wasn't clear on the invoice at check-out. I received the discount, but I wasn't sure I was going to at check-out, and I almost decided against the purchase.
6. November 2023
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for taking the time to share this experience with us, Jim Ragsdale. Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us at customercare@thelist.app.
All good with my order
All good with my order. Received my item in 5 working days. The item was exactly as it was in the description and in the pictures, really well packed. Good prices. I will order again for sure. Recommend
26. Juni 2023
Antwort von THE LIST
Hi John
Thank you very much for your feedback!
THE LIST
Disappointed
. If I could give minus stars I would. They have taken money for goods which have never been received and also never responded to any emails.
EDIT - Issue now resolved
5. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Dear Dawn, thank you for bringing this issue to our attention. We wouldn’t be able to improve our service without people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.
THE LIST
The order was placed on the site on a…
The order was placed on the site on a date 02-03-2023 and the order was canceled. Until now, they have not returned the purchase amount, and the e-mail has not been answered
2. März 2023
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for sharing this honest feedback, Khalid Alzkeri. We apologize for not meeting your expectations. Please know that our team is working to have this issue resolved as soon as possible.
THE LIST
Antwort von THE LIST
Hi Leo
Thanks so much for sharing your experience with us.
THE LIST
Antwort von THE LIST
Thank you very much for sharing your feedback with us. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
The List is just awesome!!
The List is just awesome!!! Great offer great deals. Hope to see that many more !!!
1. April 2022
Antwort von THE LIST
We're very happy to hear that you are happy with us, Tuan! We look forward to welcoming you back on THE LIST soon. Your Customer Care Team, THE LIST
Antwort von THE LIST
Thank you for your review, Taylor. We're very happy to hear that you received your Dolce & Gabbana Keira Sandals and love them! We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
Convenient and fast!
I enjoy shopping with The List! Amazing service and this time the shipping was very fast. I also love that returns are easy, I can have someone come pick it up.
28. März 2022
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for your kind words, Moitiri. We're very happy to know you enjoyed shopping with us. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST.
Awesome service!!!
28. März 2022
Antwort von THE LIST
Thank you for your kind words, Laurence. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST.
They solved the problem
I had a bad experience at first but they’re able to solve it satisfactorily. Thanks The List
8. März 2022
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Irune, thanks for taking the time to share your feedback. We're incredibly sorry for the experience that you had on THE LIST. This is far from the excellence that we aim to achieve, and that most of our customers receive. I have looked into your situation personally, and have alerted all relevant teams and managers to ensure that something like this doesn't repeat itself. We very much would like to make this right, and turn this situation around for you - I will be reaching out to you personally. Thank you again for taking the time to share your feedback, it's incredibly useful so that we can continue to learn and grow. Your Customer Care Team, THE LIST
Great customer sevice
7. März 2022
Antwort von THE LIST
Hi Rick, thanks for taking the time to leave your wonderful feedback. I've let the Customer Care Team know how much their work was appreciated. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.