First purchase. Glasses arrived in a cardboard shipping box, no packing material, nothing from manufacturer (box, papers, cleaning cloth). The glasses case was pretty beat up looking. Glasses seem ok... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’m actually very impressed with this! I found a rare vintage piece coming from Italy and I thought I would take the risk and order from this website. The order included tariffs and fees. I received t... Mehr ansehen
Unternehmen hat geantwortet
Reasonable price with terrific service. Order delivered 2 days ahead of schedule during super-busy Christmas shopping rush, wow! Most of responses within hours despite US-Italy time difference,... Mehr ansehen
Unternehmen hat geantwortet
Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy one product per order) but the core features are... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The First Luxury Social Shopping Network. Shop curated luxury fashion, watches, jewelry, interior and art from the world's best boutiques online at THE LIST.
Kontaktinformationen
New York City, Vereinigte Staaten
- +1 (845) 243-2550
- customercare@gothelist.com
- gothelist.com
4,0
Gut
209 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Pinko Purse
The purse arrived very quickly. It was perfect. I would purchase from The List again.
13. Mai 2025
Antwort von THE LIST
Hi Laura,
We truly appreciate the support! Your feedback means the world to us. 🧤
THE LIST
Great selection.
Great selection.
Purchased 2 items - alas, one was a size too small - & the other fit great - but arrived with a big stain. I received instructions re how to return the size-too-small pants - & did so; but I'm still waiting for instructions to return the stained pair of pants - so my experience is . . . mixed
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi C.Sills,
Thank you for shopping with THE LIST. We value your opinion and would love to understand what fell short so we can make it right next time.
THE LIST
Excellent customer service and great…
Excellent customer service and great deals/prices.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Andres!
Thank you so much for the 5-star review! We’re thrilled to hear you’re happy with your experience.
THE LIST
The List took care of getting my dress…
The List took care of getting my dress from Italy to New York without a hitch ! I was skeptical ordering from overseas due to the changes made by President Trump but The List never left my side and followed my package every step of the way !! Thank you The List !!!
Michele
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Michele,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
THE LIST
Antwort von THE LIST
Hi Barbara
We’re truly sorry to hear about your experience and understand how disappointing it must have been to have your order cancelled.
Unfortunately, due to an unexpected technical issue, we were unable to process your order as intended. As a marketplace, we work with multiple partners and sometimes these errors can affect availability or pricing. We sincerely regret the inconvenience this caused and have taken steps to prevent similar issues from occurring in the future.
Thank you for your feedback. We genuinely appreciate it, as it helps us improve.
THE LIST
Trustworthy+
Excellent, phenomenal service. Item ordered online on The List arrived Authentic & Brand New within a 5 day timeframe—shipped with priority.
Will be shopping again. Thank you!
9. April 2025
Antwort von THE LIST
Hi Wil
Thank you for your feedback!
THE LIST
Very helpful customer service
Very helpful customer service. I made a typo in the delivery address and they helped deal with UPS to get that corrected. They sell quality products at a good price. It was a good experience shopping with them. Highly recommended.
18. März 2025
Antwort von THE LIST
Hi Richard!
Thank you so much for taking the time to leave us feedback!
THE LIST
Très satisfaite
Produit original de la Maison Margiela, bonne qualité, bon prix. Expédition rapide quatre jours Italie/Montréal. Je recommande sans hésitation.
4. April 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Louise,
We’re grateful and appreciate you taking the time to share your rating with us.
THE LIST
Great costumer service
Great costumer service and fast, free shipping both ways. Very happy with my purchase
Good selection of articles too.
5. März 2025
Antwort von THE LIST
Hi Maria,
We hope to see you again soon!
THE LIST
The delivery and the return is too long
23. Februar 2025
Antwort von THE LIST
Hi Thomas
Thank you so much for taking the time to leave us feedback.
THE LIST
You guys stayed in close communication…
You guys stayed in close communication before receiving my package and I was satisfied With my purchase, thank you!!!
3. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Claude
Thank you so much for taking the time to leave us feedback.
THE LIST
I searched for weeks for the Jeans in my size
I searched for weeks for the Jeans and The List was the ONLY place with my size ! I was so happy to receive them, shipping was excellent very very fast thank you ;)
28. Januar 2025
Antwort von THE LIST
Hi Jane
We’re really grateful and appreciate you taking the time to share your rating with us.
THE LIST
Genuine products and quick delivery
Genuine products and quick delivery. Also they have a prompt and helpful customer service team. It was always easy to connect over the phone or email.
25. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Kshitij
We hope to see you again soon!
THE LIST
Antwort von THE LIST
Hi Meryl
Thank you so much for taking the time to leave us feedback.
THE LIST
Out of Stock !!
I purchased a high-priced luxury item from this store, but days passed without any email confirmation that it had shipped. Since I needed the item within a week—the promised delivery timeframe—I contacted customer service for an update. Only then was I informed that the item was out of stock and that I had been refunded. I’m certain that if I hadn’t reached out, I would never have been notified. I will never order from this site again. Buyer beware!
30. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Dear Shannon, thank you for taking the time to share your experience. This is not how we aim to run our business.
As we are a marketplace we don't own the stock, once an order is placed our partners have 2 days (working days) to process it. I can assure you that you would have received an update from us on the same day you contacted us as your order was approaching the 48-hour mark.
We also try to find alternatives within our network before letting our customers know that their orders have been cancelled.
We’re currently making adjustments to make sure communication happens quickly.
We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.
THE LIST
Bought the Moncler trail grip
Bought the Moncler trail grip - very happy with this transaction. Delivered within 7 days of order and they are a work of art! Beautifully crafted, sourced from a boutique in Italy at 40% discount from retail price. Was concerned with authenticity and not sure of the TheList verification process but I had them third party authenticated and very pleased with the entire transaction. Customer service was helpful in keeping me up to speed on order/delivery. Would recommend and do business again with TheList.
18. Januar 2025
Antwort von THE LIST
Hi Bryan
We’re glad that you enjoyed your experience with us.
THE LIST
Antwort von THE LIST
Hi Tiffany
Thanks for sharing your rating with us and the community!
THE LIST
Great experience all around
Great price. Good communication from vendor and prompt delivery. Love the boots so much-exactly as I had imagined! Thank you
30. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Yvonne
Thank you for your feedback!
We hope to see you again soon!
THE LIST
I will buy again soon
I’m so happy with my purchase thanks to the list for my new shoes love them
23. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Andres
Thank you so much for taking the time to leave us feedback.
THE LIST
fast shipping
I'll definitely use this site for future purchases,package was send from Italy and I got it in perfect condition better price than others sellers!
1. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Nolvin,
We hope to see you again soon!
Thank you!
THE LIST
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.