Item not received because of an error made by DPD but rectified by Liam at Go Places for a full refund. Great customer service.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Item not received because of an error made by DPD but rectified by Liam at Go Places for a full refund. Great customer service.
Unternehmen hat geantwortet
Ordered a well priced 4 wheel suitcase on their website. Unfortunately the 2 wheel version was delivered. I emailed the company that evening, and the next morning one of the Go Places staff called me... Mehr ansehen
Ordered 2 Samsonite Magnum ECO 75cm 4-Wheel Large Suitcases in forest green. Pleased with the price. Delivered within a couple of days of placing the order and well packaged. Would definitely order fr... Mehr ansehen
Really easy to order online Speedy delivery Case as described Well packaged Good to have % discount too.
Go Places is an online luggage retailer that actually loves talking to customers! Not sure about which size suitcase to purchase? Unsure about whether you should purchase a soft-sided or hard-side cabin case? Want to check how quickly we can deliver an order? Give us a call! You can contact us on 01403 713332 Monday – Friday 9:00am until 5:00pm. If we’re busy on the phone, then please leave a message and we’ll come back you as soon as possible.
St. Christopher's Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA, Horsham, Vereinigtes Königreich
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The perfect shop!! Simple clear website with all the info you could need about the various luggage option they do and next day delivery. Not sure what else they could do better!
Good quality products and very helpful staff. Thank you.
Easy to order. Arrived very quickly. Great suitcases (replacing exact same one we’ve had for 15 years or more!)
When I was looking for a set of suitcases GoPlaces came up in my search. I obviously checked Trustpolot and was initially quite sceptical with a 4.9 score with over a thousand reviews! After a bit more research I decided to buy from them. There was a mix up with my delivery address - I used an auto fill on the website and I suspect it reset the delivery address to my billing address. Thankfully I spotted that on the confirmation email and contacted GoPlaces - their reply was quick and professional and changed the address for me. I then got a message from DPD to say they had the item and gave a delivery window but I had paid for Saturday delivery. Once again the situation was dealt with by Liam with speed and professionalism. The suitcases arrived on the correct day, comfortably within the delivery window. I have personally not seen them yet as I am in a different location but they are apparently "great".
This is obviously why they have a 4.9 score!
I placed an order for a samsonite case, but I unfortunately ordered the wrong one, But it was no trouble to get it returned, which I could do or Go Places would arrange it for me, which they did it was collected the following day,
Delivered the following day with notification payment had been issued back to my method of payment, Excellent service, Now to re order the right one!
What a straighforward business for getting a suitcase! Simple to place an order, high quality communications downstream to keep me updated on delivery. Use of a highly reliable and informative courier. Highly competive price, in my hands next day, robust packaging and excellent product. I highly recommend.
Great product great service. Bags came separately a day apart but I was not in a rush. Beautiful luggage as described.
Used this case a few months ago for the first time. It's a really nice and light case but large enough for my needs. Also easy to spot on the conveyor. Alas on the first use it had horrible scratch marks, evident because of the colour!
I ordered an American Tourister Take2Cabin 2-Wheel Underseat Cabin Backpack from this company on Sunday night, it was shipped Monday and received Tuesday. I'm happy with the product which was priced £10 less than then AT site and fast shipping.
I rarely am compelled tp write reviews but I am really impressed with this company. Firstly I got a great price on some beautiful luggage which I bought for my daughter. High quality and very aesthetically pleasing. Had a small issue with one order, which was not their fault, but they listened and acted very quickly to help me solve. Very impressed with their customer service. They sound like a small business and so I wanted to so this review because its these smaller businesses we really need to stand behind. Would recommend 10/10

Antwort von Go Places
I returned a suitcase that was too small , no problems so far, just returned today

Antwort von Go Places
Great service and price . Delivered within 48 hours I was impressed.

Antwort von Go Places
Great service even when I changed my mind and ordered different . Thank you

Antwort von Go Places
Promptly shipped and quickly clarified a query
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