From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... Mehr ansehen
Unternehmen hat geantwortet
I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... Mehr ansehen
Unternehmen hat geantwortet
The after sales service at Golfstream is extra ordinary, always a telephone call away & your speaking to Lin or Derek not a robot but someone real & that is something that other companies can learn.... Mehr ansehen
Unternehmen hat geantwortet
I found what I was looking for, but I wasn’t very satisfied to find out that customs duties weren’t mentioned anywhere. Since the item was shipped to an EU country, I ended up having to pay an extra... Mehr ansehen
Unternehmen hat geantwortet
Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.
Golfstream Ltd, CT12 5HG, Ramsgate, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
As I did not know what winter wheels to buy for my GOLFSTREAM caddy as Is was told I couldn't get wheels,and decided to Google to see if it was true and found GOLFSTREAM accessories so I messaged and Derek was very helpful and told what wheels I needed to buy ,thanks Derek fitted perfect kind regards Richard

Antwort von Golfstream Limited
Everything about the GX3 is fabulous on paper.
In reality everything is fabulous.
Once you put bag of clubs in trolley it seems good going along the fairways.
When you want to change direction this is where it’s absolutely awful.
It’s very heavy and awkward to steer it left or right to any degree. Massive power needed in your arms to get this done, made more difficult with the high handle.
I absolutely HATE this electric trolley.

Antwort von Golfstream Limited
Everything went well only niggle was how long it took to receive my purchase but that may not be your fault

Antwort von Golfstream Limited
I ordered the replacement parts that I needed to my golf trolley, I got them quickly as also the necessary help to assemble it, in short, problem solved along with a 5 stars assistance.

Antwort von Golfstream Limited
Excellent service, always quick to respond. So nice to be able to buy spare from your website.

Antwort von Golfstream Limited
From phone call to golfstream to pointing me in the right direction for what I wanted, to the delivery turning up next day. All easy and perfect.

Antwort von Golfstream Limited
So ! What fantastic customer service i have had from these guys this week . I emailed them about a fault with my out of warranty trolley and within half an hour had an email, then a phone call from one of the directors, Derek . The outcome was, that although my trolley was out of warranty, Derek explained that they did not like to see any of their equipment going wrong and offered me a replacement part for half price. It has arrived today , 48 hours later ! Love my trolley , its quality! and that is customer service how it should be . Thank you

Antwort von Golfstream Limited
I’m very happy that I can’t complain about anything.

Antwort von Golfstream Limited
I ordered a new battery for my trolley, it was sent promptly but unfortunately a connector was missing. On contacting Golf stream I got an immediate response and the missing part was sent out in the next post.
I will definitely use them again and recommend them

Antwort von Golfstream Limited
An easy purchase helped by knowledgeable staff & prompt delivery with regular accurate updates - perfect & thank you.

Antwort von Golfstream Limited
Living half an hour from their office and deciding it was time to replace my old trolley a visit to Golfstream in Ramsgate was in order. As previously the staff here are more than helpful and very professional. I plumped for their top of the range GX5 WITH A BRAKE. What a dream this trolley is a few seconds to get it set up, the quality is nothing less than superb never owning a trolley with braking is just amazing, my course has some very steep hills (up and down) this amazing piece of kit coped admirably with all I threw at it. To sum up if you struggle especially going down hills with a non brake trolley invest in one, your knees will love you for it.

Antwort von Golfstream Limited
The after sales service at Golfstream is extra ordinary, always a telephone call away & your speaking to Lin or Derek not a robot but someone real & that is something that other companies can learn. I had a recent problem with my PCB controller & within days it’s sorted, not waiting weeks to get your trolley back on the golf course. Golfstream is amazing.
RB —Cheshire

Antwort von Golfstream Limited
Had a slight issue with the screen so I took it in to get it sorted and it was done in just a couple of hours.
Customer service was absolutely excellent big thanks to Lynn who sorted it out

Antwort von Golfstream Limited
Having bought a golf stream trolley years ago and had many years of service from the trolley. I had problem with the front wheel. I contacted golf stream in Thanet and they fixed it the next day for a very small charge. Excellent service. Helpful people. Highly recommended.

Antwort von Golfstream Limited
I ordered a refurbished Golfstream Vision electric golf trolley. It arrived 2 days after being ordered in good working condition. The trolley is very well engineered and easy to fold with one click and store in the boot. The wheels can be set to freewheel to get you home if you forget to charge the battery and it runs out while on the course. The info panel is simple and of the Kindle type which can be read easily in bright unlight. Great, well designed product.

Antwort von Golfstream Limited
Purchased first Golfstream, after contacting them directly for information before purchase.
They were quick to respond so went ahead and purchased it.
I found the lack of bad reviews concerning, simply because not every product is perfect and the web is a huge research tool - YouTube, golf forums etc had very very few reviews but they were all good.
It arrived in a battered box and a couple of cosmetic defects but nothing major.
With this one, screen didn’t work properly which became apparent on its first outing.
A return was arranged, (trolley only) with the battery remaining, which was fine as you knew the battery was good.
I was sent a new one out. This one cut out halfway through the round, with a full charge, and wouldn’t come back to life. Had to push it in.
The “selling points” such as the visible display in sunlight, or the trolley design are rendered obsolete given the size of the thing when folded and the lack of any display functions that would require you to look at the screen.
When the issues were raised with them they didn’t actually seem surprised so I have always surmised they are pretty poor quality and subsequently have issues with cheap components - which are easily changed given the simplistic design.
2 trollies. 2 faults.
A waste of 4 weeks.

Antwort von Golfstream Limited
Great service, I had ordered a motor for my Powakaddy and got it within a few days  also great service on the telephone lovely staff, very helpful 

Antwort von Golfstream Limited
Bought a new Golf stream trolley in 2020. intermittent problem started in 2022, trolley would stop working, and i had to push it for the remainder of the round. Had the controller replaced, this sorted the issue for a few weeks, problem re-occured, contacted the company, and was told to replace the motor, as this was the likely cause.
Very disappointing, will never buy another Golf stream.
Buy what you can trust, Powakaddy or Motocaddy.

Antwort von Golfstream Limited
Superb service.from Golfstream. I bought a Vision Trolley from a dealer who has since gone bust. After nearly 2 years the battery stopped taking a charge. I spoke to Lin at golf stream and explained the problem. Once we had checked the battery age she immediately arranged for the battery and charger to be collected the next day. 2 days after it was delivered I got a note saying the battery was repaired and on it's way back but I should only use the charger originally supplied not the one I returned. When it came back I phoned Lin again and explained that the charger I sent was the one supplied (dealer error) She then said she would send a new charger out free of charge.
The vision is a fantastic trolly and Golfstream's service exemplary. Buy with confidence

Antwort von Golfstream Limited
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