From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... Mehr ansehen
Unternehmen hat geantwortet
I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... Mehr ansehen
Unternehmen hat geantwortet
The after sales service at Golfstream is extra ordinary, always a telephone call away & your speaking to Lin or Derek not a robot but someone real & that is something that other companies can learn.... Mehr ansehen
Unternehmen hat geantwortet
I found what I was looking for, but I wasn’t very satisfied to find out that customs duties weren’t mentioned anywhere. Since the item was shipped to an EU country, I ended up having to pay an extra... Mehr ansehen
Unternehmen hat geantwortet
Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.
Golfstream Ltd, CT12 5HG, Ramsgate, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was very happy with my purchase and their prompt
dispatch. Unfortunately the courier contacted me
that I had to pay a additional 31 euros because of new
tax. I returned them and my A/C was credited.
So i would give full marks to this company

Antwort von Golfstream Limited
I am one of those people, that if something is going to go wrong, it will happen to me!
I had an issue with my trolley, where I could only disconnect my battery to switch off, then couldn't switch back on.
I emailed Golfstream about the issue, and they immediately arranged for the trolley to be picked up.
This happened on a Tuesday. By Thursday the trolley was returned, upgraded and with a change of trim, which I had been planning to buy!
All this, at Golfstream's expense!
Amazing service, great people to deal with, and I just hope that by giving a glowing review others won't expect Golfstream to provide free goodies!
I love the trolley, and the upgrade is brilliant. Can't recommend or rate Golfstream highly enough

Antwort von Golfstream Limited
A great product is one thing, but fantastic customer service is what really makes Derek and the team at Golfstream earn the 5*.
After 2 years of trouble free use of my trolley, the on/off switch recently developed a fault.
I emailed Derek with the issue, he immediately offered to either send out a replacement part or to collect the trolley for a free repair. I said to Derek I was happy to fit the part myself, and 2 days later it arrived in the post. Less than an hour later, trolley back in perfect working condition.
Incredible service and a lesson to almost all the other companies out there who forget about the customer as soon as they've made the sale!

Antwort von Golfstream Limited
Great product. Good if shipping with battery was also provided by air or ocean freight.

Antwort von Golfstream Limited
In trying to obtain assistance with the service of a replacement screen I had a very uncomfortable and unhelpful teleconference with the technical department. I was accused of laughing at the engineer which I found pathetic, I was chuckling at my inability to comprehend. I would never deal with this company again.

Antwort von Golfstream Limited
Found what I was looking for easily on your website, ordered it, and it was delivered 2 days later.

Antwort von Golfstream Limited
Main tube on my GX3 after only 7 months. Golfstream repaired it under warranty requiring it to be send away for a week by the time it got picked up. It then failed again after another few weeks with the new rivets falling out. Had to send it back again a week ago and still not got it back. Not confident it won’t be the last time

Antwort von Golfstream Limited

Antwort von Golfstream Limited
Very good communication and there on the line straightaway to answer questions

Antwort von Golfstream Limited
Ordering was easy ,Delivery was prompt and any queries I had were dealt with quickly and efficiently, have already recommended you to fellow golfers.

Antwort von Golfstream Limited
Made contact about a possible warranty issue. It was handled really quickly with some knowledgeable and helpful replies, including offering a repair free of charge.
I then ordered some spare parts and they were dispatched quickly and with clear instructions on fitting.
Great customer service and great producs.

Antwort von Golfstream Limited
Great quality and service. I'll purchase again.
Delivery time could be a little bit better.

Antwort von Golfstream Limited
Great service.
Bought replacement rear wheels.
Enquired about them around 6.30pm. Surprised to get a response later that same night..
Wheels despatched the next morning, and placed in my hands the following day.
Could not be bettered

Antwort von Golfstream Limited
New wheels for my trolley arrived very promptly, are good value and also are well made

Antwort von Golfstream Limited
Very prompt reply to my question and great service, replacing my scratched screen. Also products ordered are top quality and also delivered promptly. Great company to deal with. 5 🌟

Antwort von Golfstream Limited
I E-mailed the company on Bank Holiday Monday with a query regarding a part I needed.I was pleasantly suprised to receive a prompt from Dereck who was able to identify the part I required from the online parts listing.Part ordered without any problem and received within a couple of days.Part fitted exactly and problem resolved Excellant service.

Antwort von Golfstream Limited
My GX3 trolley developed a minor issue and required a new switch. I contacted Golfstream who we more than happy to assist with this. Not only was the new switch sent out very quickly it was also sent free of charge. This level of customer service is the reason I will be a life long Golfstream customer and the fact they make outstanding golf trollies also helps. Well done Golfstream!!!!

Antwort von Golfstream Limited
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