I had difficulties with the re-delivery of the statue due to poor communication from the delivery company, which took weeks. However, the Giant Sculptor team decisively managed the contact with the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I had difficulties with the re-delivery of the statue due to poor communication from the delivery company, which took weeks. However, the Giant Sculptor team decisively managed the contact with the... Mehr ansehen
Unternehmen hat geantwortet
The loveliest bear and arrived early and in very good order. Beautifully made and presented for a bear of this 2 m size. My ill-calculation did not allow for his hugeness in my tiny little house...... Mehr ansehen
Purchased the 165cm black stone bear, the lead time was longer than expected but giant bear customer support team kept me updated throughout. All was forgotten when the bear arrived as it was more tha... Mehr ansehen
Unternehmen hat geantwortet
Really quality product and super fast delivery, even with a personalised name on the bear! We thought about getting a cheaper bear elsewhere but can honestly say it was fantastic value for money. It w... Mehr ansehen
Unternehmen hat geantwortet
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A part of stitching at the “armpit” of the bear was ripped upon arrival but it’s a very easy fixed, It could’ve been from me opening and taking the bear out I’m unsure, Other than that it is amazing
Very speedy delivery. The teddy is beautiful very large and made to a great quality. It was purchased as a prize to raise money for dementia in a care home and is very loved by all the residents and families:) thank you
Fast delivery, well packaged, and driver was happy to help get the box inside.
Sadly, the box was so big that I had to cut it up to even get it into the lounge, but this is an observation, not a criticism.
Amazing huge stuffed bear. Way better than I expected. It's huge, it's soft and it looks great 5/5. The person receiving it loved it 💖
Fast and efficient service, easy to navigate website and first class product
They are great. Can’t think of a thing they could have done better. Great quality product, great service. You get what you pay for.
The loveliest bear and arrived early and in very good order. Beautifully made and presented for a bear of this 2 m size.
My ill-calculation did not allow for his hugeness in my tiny little house... mea culpa, but perhaps a timely reality call for some new customers.
The local junior school has him now and he is adored by hundreds of little children.
Quick delivery the bear was in excellent shape no damages i recommend!!
Amazing!! Was a present for a friend who needed lots of cuddles. She loves it. Great quality, very snuggly and speedy delivery. Thank you so much!!!
Great quality bear and British made so more sustainable products. Quick delivery!
Great price turned up quicker then I expected and the grandkids love him
Order was easy to complete. No problems with the package at all. Was delivered to my door the day I was told. The teddy is absolutely gorgeous amd has made my 10 year old daughter a very happy one. Thank you.
I ordered a personalised 2M bear on Friday and they delivered it on the following Wednesday. Absolutely amazing service and the quality of the bear was way higher than I expected. 100% recommended.
Excellent product delivered quickly . And my wonderful other half loves it!
Hi,
I ordered it for Valentine's day just one day before and it was delivered on time in the morning. It was really cute. Moreover, following up on the order process through WhatsApp once I tried to be in contact with them directly, and their quick and exact response caused me to be sure about how responsible a company can be. Thank you for your quality and being responsible.
My daughter (age 6) was over the moon with her Big Ted on Christmas Day … she snuggles in bed with it every night. Quality wise though I would say it’s not quite what I’d hoped for the money and the customer service response was poor. After a few days of cuddles her bear’s stitching started to come apart under the arm … I notified customer service and was advised at my cost I could return the bear and pay for the postage back to me! I explained she’d only played with her bear for a matter of days and would expect them to cover these costs as there was a quality issue, but because I’d bought it a couple of months earlier (it was for Christmas!) they said no … we went back
and forth and they relented on the return costs but I was still expected to return the defective bear at my cost.I found the customer service attitude to the whole thing to be quite poor.
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