I had difficulties with the re-delivery of the statue due to poor communication from the delivery company, which took weeks. However, the Giant Sculptor team decisively managed the contact with the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I had difficulties with the re-delivery of the statue due to poor communication from the delivery company, which took weeks. However, the Giant Sculptor team decisively managed the contact with the... Mehr ansehen
Unternehmen hat geantwortet
The loveliest bear and arrived early and in very good order. Beautifully made and presented for a bear of this 2 m size. My ill-calculation did not allow for his hugeness in my tiny little house...... Mehr ansehen
Purchased the 165cm black stone bear, the lead time was longer than expected but giant bear customer support team kept me updated throughout. All was forgotten when the bear arrived as it was more tha... Mehr ansehen
Unternehmen hat geantwortet
Really quality product and super fast delivery, even with a personalised name on the bear! We thought about getting a cheaper bear elsewhere but can honestly say it was fantastic value for money. It w... Mehr ansehen
Unternehmen hat geantwortet
Hat 100 % seiner negativen Bewertungen beantwortet
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My bear is so beautiful with loads of character ! Easy to order and delivered promptly in a sturdy box. Would definitely recommend this company.
Son bought a teddy for a xmas present but the gift was unwanted. Contacted the company to explain and said teddy was still in packaging with all tags, but they won't have it back as it is outside of 15 day return period. Who has a 15 day return period over Xmas, especially with all the delivery/postage issues?? Teddy was nice enough but expensive and colours don't really match website.
Big Ted arrived from Santa today. He is fantastic and his fur is beautiful. Made in England not China!
Perfect quality product, great service, quick delivery from UK to the Netherlands and the kids love it!
Great communication, corrected me when I put wrong address/postcode on order, item is a Xmas present, so it’s not been opened yet, but I’m sure it will be great. Thanks BigTed
Easy ordering process, quick delivery and over the moon with the quality of this teddy, it’s amazing!
Fantastic company, communication was excellent and Ted delivered with care and without any plastic packaging. Very Earth friendly!!
I have avoided leaving a review because I had a terrible experience with DPD, their chosen delivery company, and didn’t want that to reflect on the seller, but I feel the delivery is a big part of a shopping experience and it is a choice to use that delivery company.
The Teddy Bear I bought was great and better than I expected. Buying from BigTed Teddies was quick and easy and there were extra discounts. Also, there was someone to talk to on WhatsApp, which was useful up to a point but ultimately could not help to sort out the delivery problems.
The teddy is amazing, exceptionally well made. Great delivery, great customer service. Would highly recommend to anyone.
My nephew absolutely loves him!
Very helpful every time I called and the teddy was delivered on the day I requested
Ordered 2m Big Ted for my godson's birthday. He absolutely loved it ! There was a small issue with the next day delivery option when ordering online but customer service were very quick and efficient in resolving it within minutes. It shows that they really care about the product quality and client shopping experience both! Delivery was made on time and just before the birthday party! We couldn't have asked for more! Highly recommended ! A big thank you to you Big Ted ! 😊
I would particularly point out that you do handwriting for the gift card, which is great.
Marianne was lovely, and was very patient and walked me through some difficulties I was facing. She helped resolve some miscommunications and was polite and friendly the entire time, honestly I'm inclined to buy another Ted for my girlfriend at the next occasion just because its a cute product, and I have a blast ordering. I am confident any issues will get resolved quickly and that gives me confidence.🙌🏾
Marianne at Big Ted sales team is fantastic. I have dementia and kept calling and emailing. She was so kind and understanding. I have a 2 metre big ted who I adore and have just ordered a 1 metre Ted
Marianne is wonderful and so patient with someone who struggles with dementia. Thank you
You won't be disappointed in this choice, its giant, fluffy and soft... a bit heavy but my gf put it in the corner of the living room and she is cuddling with it every chance she gets
The teddy is like therapy! They should be prescribed! My daughter was so delighted with him. Thank you. He’s perfect. Beautifully made and the cuddliest thing in the entire world.
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