I had difficulties with the re-delivery of the statue due to poor communication from the delivery company, which took weeks. However, the Giant Sculptor team decisively managed the contact with the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The loveliest bear and arrived early and in very good order. Beautifully made and presented for a bear of this 2 m size. My ill-calculation did not allow for his hugeness in my tiny little house...... Mehr ansehen
Purchased the 165cm black stone bear, the lead time was longer than expected but giant bear customer support team kept me updated throughout. All was forgotten when the bear arrived as it was more tha... Mehr ansehen
Unternehmen hat geantwortet
Really quality product and super fast delivery, even with a personalised name on the bear! We thought about getting a cheaper bear elsewhere but can honestly say it was fantastic value for money. It w... Mehr ansehen
Unternehmen hat geantwortet
4,5
Hervorragend
139 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
165cm black stone bear
Purchased the 165cm black stone bear, the lead time was longer than expected but giant bear customer support team kept me updated throughout. All was forgotten when the bear arrived as it was more than worth the wait. It now sits pride of place in my dining room and I haven’t had a guest that hasn’t complimented it since its arrival. Highly recommend.
1. April 2024
Antwort von Giant Sculptures
Thank you, Samuel, for your kind words and patience. We're glad the wait was worth it and that your bear sculpture has become a centerpiece in your home. Your satisfaction is our reward. Enjoy the compliments from your guests!
I bought this as a present for friends
I bought this as a present for friends.
Teddy is beautiful and very good quality.
Delivery was quick and very securely packed.
Just want to say thank you to the producer.
4. April 2024
Antwort von Giant Sculptures
Thank you, Ewa, for your lovely review. We're delighted to hear that the bear sculpture made a perfect gift and that you were pleased with the delivery and packaging. We appreciate your support and kind words.
Fest shipping great costumer service!!!!
8. April 2024
Antwort von Giant Sculptures
Thank you, Ed! We're delighted to hear you had a positive experience with our shipping and customer service. Your satisfaction is our top priority, and we're always here to help. Enjoy your purchase!
Antwort von Giant Sculptures
Thank you, Caroline! We're thrilled to hear that you're happy with your purchase and that it meets your expectations. Your feedback means a lot to us. Enjoy your new bear sculpture!
Prompt delivery
Prompt delivery, and more important a superb decorative item, just wish I could afford one of the bigger bears and had a space for one
8. März 2024
Everything my son absolutely loves the…
Everything my son absolutely loves the gold bear
11. Februar 2024
Quick delivery and good quality bear…
Quick delivery and good quality bear even though she can be demanding :)
18. September 2023
Perfect gift for my girlfriend
Perfect gift for my girlfriend, and was so fast delivery 2 days . Thanks you guys .
27. September 2023
Bewertung ohne vorherige Einladung
Perfect Ted
Perfect Ted,
DPD however through him around and the box was damaged. A little bit awkward to wrap for Christmas now but no fault of the company.
22. September 2023
The teddy bear was lovely
The teddy bear was lovely - just disappointed re the personalised stitching on the paw - was done over the fur and wasnt very clear - had to cut the fur round the stitching to make it more visible
29. August 2023
Present for girlfriend
I got it for my girl friend, in-part, as a practical joke. When the 2m bear came it was absolutely massive (not just tall, but super fat)!
The quality was impeccible! Great value for money and my girl-friend absolutely loved it. I also bought a large one of Amazon 2 years earlier and the head fell off within two months after falling off the bed! This is probably the only life-sized teddy on the market which is of good quality, and was certainly worth the money!
I would certainly recommend!
15. August 2023
Unfortunately I shall not be buying…
Unfortunately I shall not be buying again from this company simply because their Customer Service is abysmal. I too bought this to support home made business but clearly they have no effective Quality Assessment as the Teddy clearly had a problem which Customer Service was not interested in rectifying.
14. August 2023
Bewertung ohne vorherige Einladung
Antwort von Giant Sculptures
Good morning Ian,
As our customer service informed you there is no issue with the teddy. the ears being "floppy" and not "rigid" is part of the design. the ears are supposed to rest forward on the teddy just as show on the product pictures displayed on the website.
I apologise the teddy wasn't what you were looking for but I can assure you there was no quality issues with this bear.
Quality bear
Really quality product and super fast delivery, even with a personalised name on the bear! We thought about getting a cheaper bear elsewhere but can honestly say it was fantastic value for money. It will last a very long time! Especially love that it is UK made and has a lifetime guarantee. Would definitely order from this company again.
9. August 2023
Antwort von Giant Sculptures
Thank you for your review Kim! We hope you will love your teddy for many years.
Wonderful customer service
Wonderful customer service
Great packaging and delivery
Lovely stuffed teddies
6. August 2023
Great product
Great product, given the size the Teddy was made proportionate and with good quality soft materials. Excellent delivery times as well.
31. Juli 2023
The teddy is gorgeous and really well…
The teddy is gorgeous and really well made. Delivery was fast and efficient. Packaging was solid as well.
27. Juli 2023
Outstanding service and product
Outstanding service and product! Will definitely buy from them again!
1. August 2023
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