Prompt replies and support to the return of our faulty deep fat fryer The company was let down by Evri when we tried to arrange a collection as recommended however we returned the item via royal ma... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very happy with the direct customer service of this company for something I bought off Amazon a year ago. Somehow I lost the lid to the rice cooker. I contacted the company and they got back with me r... Mehr ansehen
Unternehmen hat geantwortet
Recently contacted Geepas Customer Support who were very helpful and ended up replacing the item in question without quibble, all the while keeping us updated. Just what customer support is meant to d... Mehr ansehen
Unternehmen hat geantwortet
I order Portable Bluetooth Speaker With Wireless Microphone Karaoke Machine On 30th Aug and received on 3rd September almost after 2 days, website says next day delivery I do understand bank holida... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Fachhandel für Arbeitsplatten
- Großhändler für Elektrogeräte
- Elektronikunternehmen
- Fachhandel für Küchenbedarf
- Staubsaugergeschäft
Vom Unternehmen geschrieben
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Kontaktinformationen
Vereinigtes Königreich
- geepas.co.uk
3,9
Gut
3773 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Antwort von Geepas UK
Hi Aigars,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with your purchase and that the product is performing as expected. Your satisfaction means a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
Customer service is good and…
Customer service is good and understandable. Assure me if they have stock available, they will send me a replacement.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi louie ,
Thank you for your positive feedback.
We're pleased to hear that you found our customer service helpful and understanding. We truly appreciate your patience and support, and we're glad we could provide a suitable solution.
Kind regards,
Geepas Customer Support
I brought mixer in 2025 .its working…
I brought mixer in 2025 .its working very well .very good choice Asian food preparations.
I got. Problem with small jar but I got immediate response from feels and replaced jar with new one ,thank you.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Keerthi ,
Thank you for your wonderful feedback.
We're delighted to hear that you're enjoying your mixer and that it has been a great choice for your cooking needs. We're also pleased that our team was able to assist you promptly with the jar replacement.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Dasharatham ,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Now a happy customer......
I wrote a review in July as my experience with Geepas hadn't been a great experience. Since writing the review they have made contact and have dealt with my complaint. I have now received my items, which are brilliant. Thank you to Sreya for picking up the complaint and dealing with it. Now a happy customer :-)
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Di,
Thank you for updating your review and for giving us the opportunity to resolve the issue.
We're delighted to hear that you have now received your items and are happy with your purchase. Your kind words and support mean a great deal to us, and we truly appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi William,
Thank you for your feedback.
We're sorry to hear that the product did not meet your expectations. We appreciate you sharing your experience, as your feedback helps us improve our products and services.
Kind regards,
Geepas Customer Support
Good service
My rice cooker broke not even six months after purchase but the team did supply me with a replacement very swiftly. The customer service was kind and responsive. Especially Sreya MS.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Celeste ,
Thank you for your wonderful feedback.
We're pleased to hear that our team was able to assist you promptly and provide a suitable resolution. Your kind words about our customer service mean a great deal to us.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Pamela ,
We sincerely apologise for the delay and inconvenience caused.
One of our customer service agents is actively working on your case and is doing their best to find a suitable solution as quickly as possible.
We truly appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Hi I wrote to GEEPAS to order a spare…
Hi I wrote to GEEPAS to order a spare part ( grater ) that had been lost for my food processor . They sent me the part which worked exactly as it should . They have a very helpful customer service team . I’m very pleased with the performance of my GEEPAS food processor so was very glad to get the spare part . Thank you
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Morag ,
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to help with the replacement grater and that you're pleased with your food processor. It's great to know that everything is working well again.
We truly appreciate your kind words and continued support.
Kind regards,
Geepas Customer Support
look great I like it
5. August 2026
Antwort von Geepas UK
Hi JG Diara,
Thank you for your positive feedback.
We're delighted to hear that you're happy with your purchase. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Shah,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Great value
Great value. The the grey microwave kettle and toaster which is now in my new fitted kitchen. Highly recommend.
30. Juli 2026
Antwort von Geepas UK
Hi Jan Isbell,
Thank you for your wonderful feedback!
We're delighted to hear that you're happy with your purchase and found our products to be great value for money. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
Best ever experience n best ever…
Best ever experience n best ever customer care
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Fahad,
Thank you for your fantastic feedback!
We're delighted to hear that you had such a positive experience with our customer service team. Your kind words mean a lot to us and motivate us to continue providing the best possible support.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
Works perfectly,the only fault is the…
Works perfectly,the only fault is the cleaning brush, it's a mission cleaning it,the brush is hard enough to work through the bars, and that's with out the bristles NOT wanting to make things any easier.
Apart from that fine very pleased.
Kind regards Steve Barton.
29. Juli 2026
Antwort von Geepas UK
Hi Steve,
Thank you for your wonderful feedback and for sharing your experience.
We're pleased to hear that the product is working perfectly and that you're happy with it overall. We also appreciate your honest comments regarding the cleaning brush and will take your feedback into consideration as we continue to improve our products.
Thank you for choosing Geepas and for sharing your experience.
Kind regards,
Geepas Customer Support
Purchased the GEEPAS Electric Bug…
Purchased the GEEPAS Electric Bug Killer UV Light Fly Zapper for indoor use. It’s chemical-free and works well for flies, mosquitoes, moths and other flying insects.
It was easy to order and arrived quickly. Registering the product online also gives you an extra year’s warranty, giving you 2 years of cover in total.
Great value for money and excellent peace of mind. I would definitely recommend it.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Geoff ,
Thank you for your fantastic feedback.
We're delighted to hear that you're happy with your purchase and found it to be great value for money. It's wonderful to know that the ordering process, delivery, and warranty registration met your expectations.
Thank you for your recommendation and for choosing Geepas. We look forward to serving you again.
Kind regards,
Geepas Customer Support
This is very nice brand and I purchased…
This is very nice brand and I purchased this for second time
2. August 2026
Antwort von Geepas UK
Hi Alka ,
Thank you for your wonderful feedback.
We're delighted to hear that you chose Geepas again. Your continued trust and support mean a great deal to us, and we look forward to serving you again in the future.
Kind regards,
Geepas Customer Support
Excellent service
I was very impressed with Geepas customer service. I sent two support messages and both were answered quickly and with clear information. Very good indeed.
2. August 2026
Antwort von Geepas UK
Hi Joan ,
Thank you for your wonderful feedback.
We're delighted to hear that you were impressed with our customer service and that your queries were answered promptly with clear information. We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
Niveditha at customer services
Niveditha at customer services replied to all my emails very promptly. She dealt with me in friendly, courteous, helpful and professional manner. She's an asset to your company.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi customer,
Thank you for your wonderful feedback.
We're delighted to hear that you were happy with the service you received. Your kind words mean a great deal to us and motivate our team to continue providing the best possible customer experience.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
This product did work good only 1 week…
This product did work good only 1 week then water didn’t circulate and water pump gone.When I tried to report the customer support they said send us video so that we send to relevant team and I did it but now summer is almost gone but I didn’t get reply yet.Product warranty was 1 year.
29. Mai 2026
Antwort von Geepas UK
Hi Muhammad ,
Thank you for your feedback.
We sincerely apologise for the inconvenience caused. One of our customer support agents is actively working on your case and is doing their best to reach a suitable solution as quickly as possible.
We appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
I bought a kettle from Geepas and after…
I bought a kettle from Geepas and after a couple of months, it developed a fault, I reached out to them, and customer service was prompt and supportive. They gave me a new one to replace the old one for free. Thank you so much, I urge y’all to buy from them and I will be recommending to my friends and family.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi IJEOMA,
Thank you for your wonderful feedback.
We're delighted to hear that our customer service team was able to assist you promptly and provide a replacement. Your recommendation to your friends and family means a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
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