I ordered Aubrieta Katie Mix plugs on the 5/9/26 and they arrived on the 11/9/26. That is what I call quick delivery. The plant plugs were in excellent condition. They were planted out on the 18/9/2... Mehr ansehen
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Das sagen Bewerter
My pre-planted hanging baskets arrived in great condition but sadly the mix of colours hardly matched the photos in the listing on the email I received as there appeared to be only two colours. Howev... Mehr ansehen
Only gave 3* because of the incompetence of the delivery company – 'InPost' The hanging basket plants were dry & half dead after a 10 day transit !! Some of the plants were lose in the box along... Mehr ansehen
Unternehmen hat geantwortet
Easy to make my order , delivery was quick. I didn't delay in potting them into larger fibre pots and made sure they were watered, they have been kept on window sill. But since then four of these wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Kontaktinformationen
Vereinigtes Königreich
- gardeningdirect.co.uk
4,2
Gut
25.206 Bewertungen
Bittet Kunden um Bewertungen
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Timely delivery and healthy plugs…
The order was delivered in a timely manner, the plants well packaged and looking healthy. I have now planted the plugs and all seem to be doing well. I look forward to next spring and summer to experience the full enjoyment of the flower plants I purchased. I am very happy with the outcome thus far,
9. September 2026
Antwort von Gardening Direct
Peter Stewart,
We're so pleased to hear your order arrived promptly and that the plants were well-packaged and healthy! It's wonderful to know they're thriving after planting, and we share your excitement for their full bloom next spring and summer. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Delivered with care and safety
3. September 2026
Antwort von Gardening Direct
KatherineLindblom,
We're so pleased to hear that your delivery was handled with such care and arrived safely. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
The plants were healthy and well…
The plants were healthy and well packed, now settled in their garden.
1. September 2026
Antwort von Gardening Direct
customer,
We're so pleased to hear that your plants arrived healthy and well-packed, and that they are now happily settled in their new garden! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Non delivery
Non delivery.
Placed my order on the 17th of July for an early August delivery according to their order form. Did not arrive. Contacted them on August 7th and got this reply : Just to update you on your order, ref OR15983957.
I am sorry to advise there has been a slight delay in shipping your items.
Your Estimated Despatch Date is: Mid August 2026'
Did not arrive.
Sent another email on 1st September to get this reply :
Hi Philip,
After checking our system, it appears your order is currently on backorder. We will dispatch your items as soon as our new stock arrives.
We are expecting our next shipment of this item to arrive around 15th September. Once received and passed the quality checks, your order will be dispatched.'
Still nothing.
Contacted them today 24/9/2026 and got this :
I do apologise for the delay with your order.
I can see your order is currently awaiting stock for the Buddleia Wisteria Lane 9cm, on our system the stock is scheduled to be delivered to the nursery from mid October.
So from a delivery in early August we now have a date somewhere in the middle of October. Make your own minds up. Is this good service?
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Gardening Direct
focuselp,
We sincerely appreciate you bringing this matter to our attention and for your patience as we work to resolve the delay with your order. We understand your frustration with the extended wait for your Buddleia Wisteria Lane and the changing delivery estimates. We are actively looking into the stock situation to prevent such occurrences in the future and improve our communication regarding backordered items. We are committed to ensuring our customers receive their orders in a timely manner.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
J Harrisoncustomer,
We're so pleased to hear that you received quality plants and that they were delivered safely! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Good quality plants
Easy to use website. Lots of choice. Prompt delivery and good quality plants.
20. August 2026
Antwort von Gardening Direct
Suzanne,
We're so pleased you found our website easy to use and enjoyed the wide selection of plants. We're also glad to hear about the prompt delivery and good quality of your plants. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived in time
Plants arrived in time. However, on arrival some of the pansies were dead . I have potted on the day Lilly and they are growing well .
9. September 2026
Antwort von Gardening Direct
Linda,
We appreciate you sharing your feedback. We're sorry to hear some of the pansies arrived in poor condition. We are pleased the daylilies are thriving. We are always working to improve our plant delivery process.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We're so pleased to hear that you received good plants and that they were well packed! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Excellent service cannot be faulted
Excellent service extremely pleased at quality of plants and also how carefully they had been packed. Delivery cannot be faulted either - prompt and kept notified of progress.
9. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear you're extremely happy with the quality of our plants and how carefully they were packed. It's wonderful that our delivery was prompt and that you were kept informed!
Kind regards,
Gardening Direct Customer Service
good quality plants
good quality plants, exactly as specified, prompt delivery and kept informed all the time.
2. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear that your plants were of good quality and exactly as you expected. We're also glad you appreciated the prompt delivery and being kept informed throughout the process. Thank you for your feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived intact and i must say…
Plants arrived intact and i must say best plug plants I've ever had.Thank your.
2. September 2026
Antwort von Gardening Direct
Hello,
We're so happy to hear your plants arrived in perfect condition and exceeded your expectations! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We appreciate you letting us know about the damaged goods and the replacement process. We are always working to improve our service.
Kind regards,
Gardening Direct Customer Service
I had to email asking where my plants…
I had to email asking where my plants were they said to check the tracking number.long story short my plants has been forgotten about they arrived yellow and subsequently have now died even from taking them the box watering letting breath everything you’re meant to do, so disappointed
31. August 2026
Antwort von Gardening Direct
Hello,
We are truly sorry to hear about the issues with your plant order. It's very disappointing that your plants arrived yellow and subsequently died, despite your diligent efforts to care for them. We understand your frustration and are reviewing our processes to prevent similar occurrences.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We are so pleased to hear that you are happy with the brilliant, first-class plants you received. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Perfect trailing pansies
All went to plan and my plants and hanging baskets were as promised in your sales cat.
On time and no damage
7. September 2026
Antwort von Gardening Direct
Hello,
We're delighted to hear that your plants and hanging baskets arrived as expected and on time! It's wonderful to know that everything went to plan and there was no damage. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Well they got delivered on time and…great
Well they got delivered on time and arrived in good condition. so my husband could get on with them as he is a gardener. so all well and good. the courier was very good left the plants where we said we wanted them left so that is good listening.
9. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your order arrived on time and in good condition, allowing your husband to get straight to gardening! It's also wonderful to know our courier followed your delivery instructions perfectly. Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Perfect delivery
The product always arrives in perfect condition the package is first class and protects the goods full marks to gardening direct
7. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear that your product always arrives in perfect condition and that our first-class packaging protects your goods. Thank you for the full marks!
Kind regards,
Gardening Direct Customer Service
Order arrived very quickly plants in…
Order arrived very quickly plants in good condition, all plants flourishing, very pleased.
8. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased your order arrived quickly and that your plants are in good condition and flourishing. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Easy to order
Easy to order. Up to date info about delivery.
Excellent packaging and condition.
1. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear that you found the ordering process easy and that you received up-to-date delivery information. It's wonderful that the packaging and condition were excellent too! Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Excellent quality and value
1. September 2026
Antwort von Gardening Direct
Hello,
We appreciate your positive feedback. We're so pleased to hear that you found our quality excellent and our value great. Thank you for reviewing us!
Kind regards,
Gardening Direct Customer Service
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