I ordered Aubrieta Katie Mix plugs on the 5/9/26 and they arrived on the 11/9/26. That is what I call quick delivery. The plant plugs were in excellent condition. They were planted out on the 18/9/2... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Only gave 3* because of the incompetence of the delivery company – 'InPost' The hanging basket plants were dry & half dead after a 10 day transit !! Some of the plants were lose in the box along... Mehr ansehen
Unternehmen hat geantwortet
My pre-planted hanging baskets arrived in great condition but sadly the mix of colours hardly matched the photos in the listing on the email I received as there appeared to be only two colours. Howev... Mehr ansehen
Unternehmen hat geantwortet
Easy to make my order , delivery was quick. I didn't delay in potting them into larger fibre pots and made sure they were watered, they have been kept on window sill. But since then four of these wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Kontaktinformationen
Vereinigtes Königreich
- gardeningdirect.co.uk
4,2
Gut
25.225 Bewertungen
Bittet Kunden um Bewertungen
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Good quality plants
Easy to use website. Lots of choice. Prompt delivery and good quality plants.
20. August 2026
Antwort von Gardening Direct
Suzanne,
We're so pleased you found our website easy to use and enjoyed the wide selection of plants. We're also glad to hear about the prompt delivery and good quality of your plants. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived in time
Plants arrived in time. However, on arrival some of the pansies were dead . I have potted on the day Lilly and they are growing well .
9. September 2026
Antwort von Gardening Direct
Linda,
We appreciate you sharing your feedback. We're sorry to hear some of the pansies arrived in poor condition. We are pleased the daylilies are thriving. We are always working to improve our plant delivery process.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We're so pleased to hear that you received good plants and that they were well packed! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Excellent service cannot be faulted
Excellent service extremely pleased at quality of plants and also how carefully they had been packed. Delivery cannot be faulted either - prompt and kept notified of progress.
9. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear you're extremely happy with the quality of our plants and how carefully they were packed. It's wonderful that our delivery was prompt and that you were kept informed!
Kind regards,
Gardening Direct Customer Service
good quality plants
good quality plants, exactly as specified, prompt delivery and kept informed all the time.
2. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear that your plants were of good quality and exactly as you expected. We're also glad you appreciated the prompt delivery and being kept informed throughout the process. Thank you for your feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived intact and i must say…
Plants arrived intact and i must say best plug plants I've ever had.Thank your.
2. September 2026
Antwort von Gardening Direct
Hello,
We're so happy to hear your plants arrived in perfect condition and exceeded your expectations! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We appreciate you letting us know about the damaged goods and the replacement process. We are always working to improve our service.
Kind regards,
Gardening Direct Customer Service
I had to email asking where my plants…
I had to email asking where my plants were they said to check the tracking number.long story short my plants has been forgotten about they arrived yellow and subsequently have now died even from taking them the box watering letting breath everything you’re meant to do, so disappointed
31. August 2026
Antwort von Gardening Direct
Hello,
We are truly sorry to hear about the issues with your plant order. It's very disappointing that your plants arrived yellow and subsequently died, despite your diligent efforts to care for them. We understand your frustration and are reviewing our processes to prevent similar occurrences.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We are so pleased to hear that you are happy with the brilliant, first-class plants you received. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Perfect trailing pansies
All went to plan and my plants and hanging baskets were as promised in your sales cat.
On time and no damage
7. September 2026
Antwort von Gardening Direct
Hello,
We're delighted to hear that your plants and hanging baskets arrived as expected and on time! It's wonderful to know that everything went to plan and there was no damage. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Well they got delivered on time and…great
Well they got delivered on time and arrived in good condition. so my husband could get on with them as he is a gardener. so all well and good. the courier was very good left the plants where we said we wanted them left so that is good listening.
9. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your order arrived on time and in good condition, allowing your husband to get straight to gardening! It's also wonderful to know our courier followed your delivery instructions perfectly. Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Perfect delivery
The product always arrives in perfect condition the package is first class and protects the goods full marks to gardening direct
7. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear that your product always arrives in perfect condition and that our first-class packaging protects your goods. Thank you for the full marks!
Kind regards,
Gardening Direct Customer Service
Order arrived very quickly plants in…
Order arrived very quickly plants in good condition, all plants flourishing, very pleased.
8. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased your order arrived quickly and that your plants are in good condition and flourishing. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Easy to order
Easy to order. Up to date info about delivery.
Excellent packaging and condition.
1. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear that you found the ordering process easy and that you received up-to-date delivery information. It's wonderful that the packaging and condition were excellent too! Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Excellent quality and value
1. September 2026
Antwort von Gardening Direct
Hello,
We appreciate your positive feedback. We're so pleased to hear that you found our quality excellent and our value great. Thank you for reviewing us!
Kind regards,
Gardening Direct Customer Service
Plants arrived safely in good…
Plants arrived safely in good condition. They were well parcelled and after replanting are doing very well.
8. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased your plants arrived safely and in good condition. It's wonderful to hear they were well-packaged and are thriving after replanting! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Quick but small!
Plant was delivered quickly as nd in good condition - but was smaller than advertised!
8. September 2026
Antwort von Gardening Direct
Hello,
We're glad the plant arrived quickly and in good condition. We understand your concern about its size and will review our product descriptions.
Kind regards,
Gardening Direct Customer Service
So sorry
So sorry, but almost all of the aubretia plants have failed ! Quite a few did look very sad on arrival, but I tried planting them anyway. Now, after short time I can only find one or two that have survived. I am no expert gardener, but not a complete idiot I don't think anyway. In case it was my fault I shall put it down to bad luck, but avoid plug plants next time.
7. September 2026
Antwort von Gardening Direct
Hello,
We are truly sorry to hear that most of your aubretia plants failed to thrive. We understand your disappointment, especially after trying your best to plant them. We appreciate you sharing your experience, and we are always looking for ways to improve our plant quality.
Kind regards,
Gardening Direct Customer Service
We always ordered from Gardening Direct…
We always ordered from Gardening Direct before moving 4 years ago. I have found we like the quality of the plants we order from you and they always arrive in good condition.
1. September 2026
Antwort von Gardening Direct
Hello,
We're so pleased to hear that you've continued to enjoy the quality of our plants since moving, and that they consistently arrive in good condition. Thank you for your continued trust in us!
Kind regards,
Gardening Direct Customer Service
A lot of the plants were damaged and…
A lot of the plants were damaged and they have not responded well since planting.
8. September 2026
Antwort von Gardening Direct
Hello,
We are truly sorry to hear that many of your plants arrived damaged and have not thrived since planting. We understand your disappointment and are actively looking into our packaging and handling processes to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
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