I ordered Aubrieta Katie Mix plugs on the 5/9/26 and they arrived on the 11/9/26. That is what I call quick delivery. The plant plugs were in excellent condition. They were planted out on the 18/9/2... Mehr ansehen
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Das sagen Bewerter
Only gave 3* because of the incompetence of the delivery company – 'InPost' The hanging basket plants were dry & half dead after a 10 day transit !! Some of the plants were lose in the box along... Mehr ansehen
Unternehmen hat geantwortet
Our hanging baskets arrived in good order and in really good time. Mistakenly, I thought they were the wrong type but after sending you an email to explain I realised they were the correct ones aft... Mehr ansehen
Unternehmen hat geantwortet
Easy to make my order , delivery was quick. I didn't delay in potting them into larger fibre pots and made sure they were watered, they have been kept on window sill. But since then four of these wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Kontaktinformationen
Vereinigtes Königreich
- gardeningdirect.co.uk
4,2
Gut
25.203 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Gardening Direct
Gee,
We are so happy you received great plants and excellent service! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Lovely plants
Lovely plants, efficient ordering service. Plants arrive in good condition.
4. September 2026
Antwort von Gardening Direct
S.J.Overy,
We're so pleased to hear that you found our plants lovely and our ordering service efficient. It's wonderful to know your plants arrived in good condition. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Part order received
I have received two of the items I ordered, and these plants are fine.
Still awaiting the final 2 items.
10. September 2026
Antwort von Gardening Direct
Shareshill Post Office & Store,
We're glad to hear the plants you received are fine! We are actively checking on the remaining items for you.
Kind regards,
Gardening Direct Customer Service
Not much to say.have away mean happy…
Not much to say.have away mean happy with your plants
31. August 2026
Antwort von Gardening Direct
juliet healey,
We're so happy to hear that you are pleased with our plants! Your positive feedback truly brightens our day.
Kind regards,
Gardening Direct Customer Service
Well packed plants in prime condition…
Well packed plants in prime condition on every order
11. September 2026
Antwort von Gardening Direct
Debbie Byers ,
We're so pleased to hear that your plants are always well packed and arrive in prime condition with every order! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Good service
Good customer service and was kept up to date by the courier as to when order would be delivered. The plants arrived in a good healthy condition.
3. September 2026
Antwort von Gardening Direct
Graham Tharby,
We're so pleased to hear you received good customer service and were kept informed about your delivery. It's wonderful that your plants arrived in such healthy condition!
Kind regards,
Gardening Direct Customer Service
Looked healthy
3. September 2026
Antwort von Gardening Direct
Thank you for your positive feedback, we appreciate it.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Judy Parker,
We're so pleased to hear that you found great bargains and quality plants! We truly appreciate your positive feedback and are delighted that you are well pleased.
Kind regards,
Gardening Direct Customer Service
Good communication of delivery
Good communication of delivery, good quality product and good value
19. August 2026
Antwort von Gardening Direct
Annette . North Yorkshire,
We're so pleased to hear that you found our delivery communication good, and that you are happy with the quality and value of your product. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
quality products and service
10. September 2026
Antwort von Gardening Direct
Customer,
We appreciate your positive feedback. We are so pleased to hear that you found our products and service to be of high quality. Thank you for your review.
Kind regards,
Gardening Direct Customer Service
Great value and service very good plug…
Great value and service very good plug plants really happy with all of my purchases.
3. September 2026
Antwort von Gardening Direct
Mr J Jones,
We're so pleased you're happy with all of your purchases and that you found our plug plants to be of great value and service! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Great service ,good communication
Great service ,good communication, all good .thank you.
3. September 2026
Antwort von Gardening Direct
JANET WHITLAM,
We're so pleased to hear you received great service and good communication. Thank you for your positive feedback; we truly appreciate it!
Kind regards,
Gardening Direct Customer Service
Excellent customer service
Very reasonable prices, fast delivery & excellent customer service.
3. September 2026
Antwort von Gardening Direct
Rebekah,
We're so pleased you found our prices reasonable, delivery fast, and customer service excellent. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Easy to order and quick delivery
Easy to order and quick delivery. Plant arrived in great condition, moist and with fresh growth, ready to be moved on.✨
4. September 2026
Antwort von Gardening Direct
Georgie,
Hello,
We're so pleased to hear that your ordering experience was easy and that your plant arrived quickly and in great condition, moist and with fresh growth. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
The plants were very good BUT the…
The plants were very good BUT the transaction was let down by the carrier about which I noted to GD at the time.
3. September 2026
Antwort von Gardening Direct
JM,
We appreciate your feedback regarding the plants and are truly sorry to hear about the carrier issues you experienced. We are always working to improve our delivery process.
Kind regards,
Gardening Direct Customer Service
Timely delivery and healthy plugs…
The order was delivered in a timely manner, the plants well packaged and looking healthy. I have now planted the plugs and all seem to be doing well. I look forward to next spring and summer to experience the full enjoyment of the flower plants I purchased. I am very happy with the outcome thus far,
9. September 2026
Antwort von Gardening Direct
Peter Stewart,
We're so pleased to hear your order arrived promptly and that the plants were well-packaged and healthy! It's wonderful to know they're thriving after planting, and we share your excitement for their full bloom next spring and summer. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Delivered with care and safety
3. September 2026
Antwort von Gardening Direct
KatherineLindblom,
We're so pleased to hear that your delivery was handled with such care and arrived safely. Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
The plants were healthy and well…
The plants were healthy and well packed, now settled in their garden.
1. September 2026
Antwort von Gardening Direct
customer,
We're so pleased to hear that your plants arrived healthy and well-packed, and that they are now happily settled in their new garden! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Non delivery
Non delivery.
Placed my order on the 17th of July for an early August delivery according to their order form. Did not arrive. Contacted them on August 7th and got this reply : Just to update you on your order, ref OR15983957.
I am sorry to advise there has been a slight delay in shipping your items.
Your Estimated Despatch Date is: Mid August 2026'
Did not arrive.
Sent another email on 1st September to get this reply :
Hi Philip,
After checking our system, it appears your order is currently on backorder. We will dispatch your items as soon as our new stock arrives.
We are expecting our next shipment of this item to arrive around 15th September. Once received and passed the quality checks, your order will be dispatched.'
Still nothing.
Contacted them today 24/9/2026 and got this :
I do apologise for the delay with your order.
I can see your order is currently awaiting stock for the Buddleia Wisteria Lane 9cm, on our system the stock is scheduled to be delivered to the nursery from mid October.
So from a delivery in early August we now have a date somewhere in the middle of October. Make your own minds up. Is this good service?
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Gardening Direct
focuselp,
We sincerely appreciate you bringing this matter to our attention and for your patience as we work to resolve the delay with your order. We understand your frustration with the extended wait for your Buddleia Wisteria Lane and the changing delivery estimates. We are actively looking into the stock situation to prevent such occurrences in the future and improve our communication regarding backordered items. We are committed to ensuring our customers receive their orders in a timely manner.
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
J Harrisoncustomer,
We're so pleased to hear that you received quality plants and that they were delivered safely! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
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