Freetrade Bewertungen 

7.533
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great opportunity to invest for your future. Pros: - really low costs for investing and currency FX - ISA and SIPP availability - good app also including a web interface - multitude of in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really enjoy the Free trade App. Very user friendly and intuitive. Helps consolidate GIA, SIPP, ISA all under one roof. Allows for voting on company events. On the whole very happy with it. Definitely... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great overall but you need to add more features. Watchlists - that I can order by gain, daily - very important feature you do not have (without limit or allowing at least 200 per watchlist)... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

No standing or dealing charges, availability of GIA, stocks and shared ISA, SIPP. Access to a great stocks charity, notably to some gilts. They do not provide USD holding facility, and every transact... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Börsenmakler

Informationen, die aus verschiedenen externen Quellen stammen

With Freetrade, you can invest for free in the stock market. Our app is available today on iOS and Android.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

7533 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(7.533)

729 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Freetrade to do more for long standing customers

Freetrade in general offers a good, reliable and efficient service. For a long period Freetrade has not offered me as a customer of several years, any incentives or rewards for being a long-standing and loyal customer.

This is rather disappointing. Offers or loyalty bonuses if available, would help to retain customers and also encourage from customers like me to invest more new funds into Freetrade.

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for taking the time to share your feedback. I'm really glad to hear you've found Freetrade to be a good, reliable, and efficient service overall.

I also appreciate your comments about rewards for long-standing customers. I understand why you'd like to see more recognition for your loyalty, and how offers or loyalty incentives could encourage you to continue investing with us. I'll make sure your feedback is passed on to the relevant team, as we're always looking at ways to improve the experience for our customers.

Thanks again for sharing your thoughts-we really appreciate it.

Bewertet mit 5 von 5 Sternen

Good app & good value

App is easy to use & there are no charges for buying or holding funds in a stocks & shares ISA. Range of shares & funds is good.

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for the 5-star review! We're really glad you're enjoying the simple app layout, our commission-free ISA, and the selection of shares and funds.

Wishing you all the best with your portfolio!

Bewertet mit 5 von 5 Sternen

New to investing and the platform made…

New to investing and the platform made it easy to understand. Great support from the help desk. They were prompt and explained clearly.

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for the 5-star review! Welcome to investing, we're thrilled to hear the platform has made your start smooth and easy.
I'll be sure to pass your kind words on to the support team as well.

Happy investing!

Bewertet mit 5 von 5 Sternen

No problems whatsoever

No problems whatsoever. Good for dipping your toe in the market.

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for the 5-star review! Great to hear you've had a seamless experience and that the platform is a good fit for getting started with.
Happy investing!

Bewertet mit 3 von 5 Sternen

Good that you only pay for transactions

I like the fact it’s by transaction only

4. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for the review and for sharing your feedback! Glad to hear you appreciate the transaction-led approach.

We're always working on ways to improve the platform, so feel free to drop us a line if you ever have any other suggestions.

Happy investing!

Bewertet mit 5 von 5 Sternen

Cant fault them

Cant fault them, their ap I find the easiest to understand and use, compared to two others I use frequently. Recently had an issue getting free shares after using their recommend a friend service, issue was probably caused by our own errors, but their customer service was top notch, each time they responded within a day and resolved the issue quickly, shout out to Daniel for great customer service, definitely deserve a 5 star rating in my opinion

3. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thank you so much for the 5-star review! I'm really glad we could get those free shares sorted out for you quickly, and it's awesome to hear you find the app the easiest to use.

Appreciate the shout-out and your support!

Bewertet mit 1 von 5 Sternen

Incorrect information led me to transfer two Junior ISAs

I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Their team confirmed: “Yes, our Junior ISAs fully support fractional investing for ETFs, and VUSA, EQQQ, and VWRL are all available on our platform. You can absolutely set up a monthly recurring investment and automatically split it by your exact percentage allocation.”

Relying on that information, I sold investments I had set aside for my children in my Trading 212 pies, withdrew the proceeds, and opened/funded two Junior ISAs with Freetrade. After doing so, I discovered that UK/EU-listed ETFs such as VUSA, EQQQ and VWRL cannot actually be bought fractionally on Freetrade.

I have raised a formal complaint and will update this review once Freetrade provides its final response.

11. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thank you for taking the time to share your experience, and we're sorry to hear about the frustration this has caused.

We understand your concerns, particularly as you relied on the information provided before deciding to transfer your Junior ISAs. We're investigating this thoroughly with the relevant team to understand what happened and ensure your concerns are fully reviewed.

We'll continue to handle your formal complaint in line with our complaints process and will provide you with a full response as soon as our investigation is complete.

Bewertet mit 5 von 5 Sternen

I recently opened an account with…

I recently opened an account with Freetrade. I transferred an existing ISA portfolio to them. I was very impressed on how efficiently they did this as I had lots of problems and delays from other providers. Well done Freetrade team. I hope you set up fractional trading.
Hari Gill

1. Juni 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you so much for taking the time to leave us a review!

We're delighted to hear that your ISA transfer went smoothly and that the process compared so favourably with your previous experiences. I'll be sure to pass your kind words on to the team.

Thanks also for the suggestion about fractional trading. We really appreciate hearing what features our customers would like to see, and I'll make sure your feedback is shared with the relevant team.

Thanks again for choosing Freetrade, and we hope you continue to enjoy using the app!

Bewertet mit 5 von 5 Sternen

My experience has been excellent with…

My experience has been excellent with Freetrade . The staff within the help centre are very helpful and kind .

27. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for your kind words - we really appreciate you taking the time to share your experience.

We’re glad to hear you’ve had an excellent experience with Freetrade and that our Help Centre team has been helpful and kind. We’ll make sure your feedback is shared with the team.

If you ever need anything in future, we’re always here to help.

Bewertet mit 5 von 5 Sternen

A long standing clients sentiment.

i have been a client with Freetrade for a number of years now, i can say they have always been so professional and courteous in every department and long may it continue onwards and upwards.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for your kind words and for being with us over the years - we really appreciate your support.

It’s great to hear you’ve had consistently positive experiences with our team across different areas of the business. We’ll make sure your feedback is shared with everyone involved.

Thanks again for taking the time to leave such a lovely message.

Bewertet mit 4 von 5 Sternen

It is a very good platform although…

It is a very good platform although with a few short comings.

The Good:
have both funds and equity/etfs
reasonable fixed fee for which you get commission free trades

The Bad:
only get interest on first £3000 of uninvested cash whereas other platforms give it on all uninvested cash
It does not give you a quote when purchasing stock, so you are not always sure at what price you will pay for the stock.
I also cant seem to figure out how to buy a specific number of uk shares. I can only put the amount i want to invest.

17. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for taking the time to share such detailed feedback - we really appreciate it.

It’s great to hear you’re enjoying having access to both funds and equities/ETFs, and that you find the pricing structure good value for commission-free trades.

We also appreciate you highlighting the areas where your experience could be improved. We understand your points around interest on uninvested cash, visibility of pricing when placing orders, and the ability to buy a specific number of UK shares rather than just investing a set amount. Feedback like this is really valuable and helps us understand what matters most to customers.

We’ll make sure your comments are shared with the relevant team for review as we continue to develop the platform.

Thanks again for your review and for being part of Freetrade.

Bewertet mit 4 von 5 Sternen

the app is good

the app is good. the FX fees are a rip off though. would recommend trading 212 over this app, especially as they offer more fractional shares

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for taking the time to share your feedback - we appreciate it.

We’re glad to hear you find the app good overall, though we’re sorry to hear you’re not happy with the FX fees. We understand that fees are an important part of choosing a platform, and we’ll make sure your comments are shared with the relevant team.

We also appreciate your comparison with other providers and the points you’ve raised around features like fractional shares. Feedback like this is really valuable as we continue to develop and improve our offering.

Thanks again for your review.

Bewertet mit 5 von 5 Sternen

Freetrade is an extremely easy to use…

Freetrade is an extremely easy to use and trusted platform. The customer service is second to none , i would highly recommend freetrade especially if you are new to investing as I am

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for your kind words and recommendation - we really appreciate it.

It’s great to hear you’re finding the platform easy to use and trustworthy, and that our customer service has been helpful. We’re especially pleased to know it’s been a positive experience as you’re getting started with investing.

Thanks again for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Really easy to use

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your feedback - we really appreciate it.

It’s great to hear you’re finding the app easy to use. We’re always working to keep things simple and straightforward for our customers.

Thanks again for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

They are a friendly and very helpful…

They are a friendly and very helpful company. I been with for over 2 years and well worth to sign up. I just had a great experience so far.

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for your kind words and for being with us over the past 2 years - we really appreciate your support.

It’s great to hear you’ve had a positive experience and found the team friendly and helpful. We’re really pleased to know things have been working well for you so far.

Thanks again for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Customer service is fast and friendly

Customer service is fast and friendly. Very helpful

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for your kind feedback - we really appreciate it.

It’s great to hear you’ve had a positive experience with our customer service team and found them helpful and responsive. We’ll make sure your comments are shared with the team.

Thanks again for taking the time to leave a review.

Bewertet mit 1 von 5 Sternen

Terrible!

Terrible!! Freetrade has no ability to produce a simple tax certificate (which you need for HMRC and your UK Tax return). Trading 212 is far better and fully equipped for the UK customer unlike Freetrade. Avoid!

14. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

We’re sorry to hear the tax reporting tools haven’t met your expectations. We understand how important having the right documentation is when completing a tax return. If there’s a specific document or information you’ve been unable to find, please email us at reviews@freetrade.io and we’ll be happy to look into it with you.

Bewertet mit 5 von 5 Sternen

Lovely platform and choice of ETFs

Lovely platform and choice of ETFs. Easy to navigate the platform. Stocks & Shares ISA

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks for the lovely review!
It’s great to hear that you're finding the Stocks & Shares ISA easy to navigate and that our ETF selection hits the mark for you.
Happy investing!

Bewertet mit 5 von 5 Sternen

Glad I transferred my ISA

Transferred ISA to Freetrade in Feb. Easy transfer process with good communication.
Full range of UCITS ETFs and tracker funds, which is all I need. Instant auto-refresh for market and limit orders. Super-fast execution. Like that fund orders show the time my order will be submitted, and I can cancel up to then.
Upgraded to Plus plan as I need to use same-day withdrawals for a few weeks, otherwise the free Basic plan is great.
Chat-based AI-led customer service is surprisingly good. Queries passed on to real people are also dealt with promptly and accurately.
Couple of suggestions:
- Live market prices for GBP UCITS ETFs
- Ability to sell funds by fixed amount rather than number of units

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Thanks so much for the 5-star review!
We're thrilled your ISA transfer went smoothly and that you're enjoying our execution speeds and customer support.
Your suggestions for live GBP UCITS ETF prices and the ability to sell funds by a fixed cash amount are great shouts, and we've passed them straight to our product team.
Thanks for choosing Freetrade!

Bewertet mit 5 von 5 Sternen

FREETRADE

Have recently thought about switching providers and I came across freetrade mobile app.

It is a very good app and neatly designed.
Look and feel is modern and easy to use, navigate.

Offers more products now and low cost FX fees and competitive monthly plans.

Free version suits my own needs just fine for now...

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Freetrade

Hi there, thanks for the review and welcome to Freetrade.

It’s great to hear that you're finding the app easy to navigate and that our product range and FX fees suit your needs. Whether you stick with the free plan or explore other options down the line, we’re glad to have you with us.

Thanks again for taking the time to share your feedback.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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