Freetrade Bewertungen 

7.533
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great opportunity to invest for your future. Pros: - really low costs for investing and currency FX - ISA and SIPP availability - good app also including a web interface - multitude of in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really enjoy the Free trade App. Very user friendly and intuitive. Helps consolidate GIA, SIPP, ISA all under one roof. Allows for voting on company events. On the whole very happy with it. Definitely... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great overall but you need to add more features. Watchlists - that I can order by gain, daily - very important feature you do not have (without limit or allowing at least 200 per watchlist)... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

No standing or dealing charges, availability of GIA, stocks and shared ISA, SIPP. Access to a great stocks charity, notably to some gilts. They do not provide USD holding facility, and every transact... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Börsenmakler

Informationen, die aus verschiedenen externen Quellen stammen

With Freetrade, you can invest for free in the stock market. Our app is available today on iOS and Android.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

7533 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(7.533)

729 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Great service

Great service

1. August 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thanks so much for your kind words! We're really pleased to hear you're enjoying the service.

We appreciate you taking the time to leave a review, and we're glad to have you with us.

Bewertet mit 5 von 5 Sternen

Very good customer service

Very good customer service, no hassle, easy to use

30. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thanks so much for your kind words! We’re glad to hear you’ve had a smooth experience and found our service easy to use. We really appreciate your feedback and support.

Bewertet mit 5 von 5 Sternen

It gives you the opportunity to trade…

It gives you the opportunity to trade with modest amounts. I also like the large choice of stocks and funds with varying risks

29. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for your feedback!

We're really pleased to hear you're enjoying the flexibility of investing with smaller amounts and the wide range of stocks and funds available. It's great to know these features have been valuable to you.

We really appreciate you taking the time to share your experience, and thank you for choosing Freetrade!

Bewertet mit 5 von 5 Sternen

Leading the way.

The transfer-in of my Stocks and Shares ISA was trouble free and quick. The Freetrade team kept me informed of the transfer progress through all the stages, which was pleasing and I appreciate their input.
The benefits of being with Freetrade will in many ways pay and I see them as The investor's friend: leading the way.
Many thanks.

28. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you so much for taking the time to leave such a kind review!

We're delighted to hear that your ISA transfer was smooth and that you felt well informed throughout the process. Your feedback means a lot to us, and we're especially grateful for your kind words about the team.

Thank you for choosing Freetrade, and we wish you all the best with your investing!

Bewertet mit 3 von 5 Sternen

I looked at FreeTrade but decided their…

I looked at FreeTrade but decided their business model wasn't aligned with my objectives.

I think FT will be under pressure to convert users who are using free services into paying customers. One method that might be employed is to move functionality from the free accounts to paid accounts.

1. Juni 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for taking the time to share your thoughts with us.

We understand that every investor has different priorities, and we're sorry to hear that our business model wasn't the right fit for your objectives.

We appreciate your feedback regarding our free and paid plans. We aim to provide value across all account types while continuing to invest in new features and improvements for our customers. Comments like yours help us understand what matters most to investors as we develop our products.

Thank you again for your feedback, and we wish you all the best with your investing journey.

Bewertet mit 5 von 5 Sternen

Super clear layout

Super clear layout. Easy to add money. Easy to trade.
Clear layout. And free! What's not to like

25. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for your wonderful review!

We're so pleased to hear you're enjoying the clear layout and finding it easy to add money and trade. It's great to know you're getting value from the app, too.

We really appreciate you taking the time to share your feedback. Thanks for choosing Freetrade!

Bewertet mit 5 von 5 Sternen

Easy access, simple instructions, first rate app and card! I am very impressed.

One of the better companies for no interest credit for a given time frame. Freetrade gives you all the advice you need to open your account and the balance transfer was made in no time at all and without further ado. Freetrade offers advice on so many financial aspects and I’m very satisfied with this company and its expertise and continued advice and assistance. Thank you!

1. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you so much for your fantastic review!

We're delighted to hear that you've found the account opening process straightforward, the app and card easy to use, and that your balance transfer was completed quickly and smoothly.

It's especially rewarding to know that you value the financial guidance and ongoing support we provide. We work hard to make managing your finances as simple and accessible as possible, so your feedback means a great deal to us.

Thank you for choosing Freetrade. We truly appreciate your support and look forward to continuing to help you on your financial journey.

Bewertet mit 5 von 5 Sternen

Being new to investing I started out by…

Being new to investing I started out by running 2 very different platforms, just with very small sums of money, to see how I got on. It didn't take me long to figure that Freetrade was the better option for me because of its flexibility and ease of use. Money transfers were also very easy to set up so I ended up closing down my account on the other platform and sticking with Freetrade and I have no regrets. Highly recommend this platform, all you need to do is commit a bit of time to research what you want to invest in and watch your money grow!

24. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you so much for taking the time to leave such a fantastic 5-star review!

We’re thrilled to hear that testing us alongside another platform highlighted Freetrade’s flexibility, ease of use, and smooth transfers. Starting out in investing can feel like a big step, so knowing our platform made that choice clear and seamless for you means a lot to the team.

Thank you for choosing Freetrade for your investing journey, and happy investing!

Bewertet mit 1 von 5 Sternen

I transferred several pensions into…

I transferred several pensions into Freetrade. Two completed, but three others have been stuck “in progress” for weeks, despite the app confirming that Freetrade has already received the assets.

One transfer was stopped with an “action required” message telling me to contact live chat. The problem is that the automated chat system is unhelpful, gives contradictory information, and it is extremely difficult to reach an actual person. You send a message and can then wait days for a response.

I raised a formal complaint and clearly explained the delays, the poor communication and my concerns that pension funds may have been left uninvested. Freetrade acknowledged my email on 14 July and promised to reply within three working days. That deadline passed, and I still received nothing.

For a company handling people’s pensions and investments, this level of communication is unacceptable. The issue is not just that transfers have taken longer than expected; it is the complete lack of meaningful support when something goes wrong.

I will update this review if Freetrade resolves the transfers, explains what caused the delays and properly addresses my complaint.

23. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for taking the time to share your experience. We're sorry to hear about the delays with your pension transfers and the frustration caused by the communication you've received.

We'd like to look into this further and understand exactly what has happened. Please email us at reviews@freetrade.io with your review details so we can locate your Freetrade account and investigate this for you. We'll do our best to provide an update and address your concerns.

We appreciate your feedback and hope to have the opportunity to resolve this for you.

Bewertet mit 5 von 5 Sternen

Absolutely wonderful site

Absolutely wonderful site! Very straightforward and easy! Customer support is second to none !! Very prompt and I have to mention Luke here, he was fantastic, friendly and professional!!

21. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you so much for your wonderful review!

We're delighted to hear that you found our website straightforward and easy to use, and that you had such a positive experience with our customer support. We'll be sure to pass your kind words on to Luke, I'm sure he'll really appreciate the recognition.

Thank you for your support, and we look forward to helping you again in the future!

Bewertet mit 5 von 5 Sternen

Very informative and easy to use web…

Very informative and easy to use web site very satisfied!

23. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for your wonderful feedback! We're delighted to hear you found our website informative and easy to use. We appreciate your support and are glad you had a great experience. We look forward to serving you again!

Bewertet mit 5 von 5 Sternen

Very nice and very professional…

Very nice and very professional platform.
Very good when offered ipo and has a lot of fund varieties

21. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thanks for the great review!
We’re thrilled to hear you’re enjoying the platform, our IPO offerings, and the range of funds available.
Happy investing!

Bewertet mit 5 von 5 Sternen

Great service.

20. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for the 5 stars!
Glad to hear you're having a great experience with us.
Happy investing!

Bewertet mit 1 von 5 Sternen

Terrible service

Terrible service, unable to provide me with a pension statement showing contributions. I’ve been asking for months. Makes me feel like I’m with a dodgy company and am close to reporting them.

18. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for your feedback, and we are genuinely sorry for the delay and frustration this has caused.

Because this involves specific account and pension details, we cannot discuss or investigate your case publicly. Please contact our team directly at reviews@freetrade.io so we can look into this for you immediately.

Bewertet mit 1 von 5 Sternen

They make fun of GDPR

Years ago I created an account but decided not to trade with them mainly due to poor pricing that was set at the time and comments I read. I deleted the account and unsubscribed from communications (ANY). They not only kept sending me unsolicited messages and zeroed unwanted account statements but all tries of cancelling the message flows, contacting them or trying to reach their DPO remained unsuccessful. They make parody from data protection, GDPR and possibly any customer rights what so ever. Very bad approach!

18. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We’d like the opportunity to look into what happened and understand why you continued to receive communications after requesting to unsubscribe.

Please email us at reviews@freetrade.io with the email address associated with your account, and our team will investigate this further.

Thanks for taking the time to share your feedback.

Bewertet mit 5 von 5 Sternen

I've had a great experience using…

I've had a great experience using Freetrade. The app is simple, easy to navigate, and makes investing straightforward, even if you're new to it. Buying and managing investments is quick, and the overall interface is clean and intuitive.

I've also found the customer support to be helpful and responsive whenever I've had a question. Overall, it's a user-friendly platform that does exactly what I need it to do, and I'd happily recommend it to anyone looking for an easy way to invest.

16. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you so much for taking the time to leave such thoughtful feedback!

We're delighted to hear you've had a great experience with Freetrade and that you've found the app simple, intuitive, and easy to use. It's also wonderful to know our Customer Service team has been helpful whenever you've needed us.

We really appreciate your recommendation and your support. Thanks for being part of Freetrade!

Bewertet mit 5 von 5 Sternen

Very easy to use ..

Very easy to use ... no problems with selling

16. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thanks so much for your feedback! We're really pleased to hear you've found the app easy to use and that you've had no issues when selling your investments.

We really appreciate you taking the time to share your experience!

Bewertet mit 1 von 5 Sternen

Waiting weeks for an ISA transfer

I have been waiting weeks for a transfer of my ISA and have communicated multiple times with the customer support team through the chat (which I have been replied to within previously) and there has been no response for almost 3 weeks now. It's almost as if they don't want me to make the transfer, so they are making it difficult. If I don't have a response within the next few days I will have no choice but to report it to the ombudsman.

27. Juni 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

We’re sorry to hear about the delay and the lack of response you’ve experienced. We understand how frustrating it can be when you’re waiting for an ISA transfer to be completed.

Please be assured that we do not want to make the process difficult, and we’re committed to helping you resolve this. If you haven’t already, please email our support team again at reviews@freetrade.io with your transfer details so we can look into this further and provide an update as soon as possible.

Thank you for your patience, and we apologise for the inconvenience caused.

Bewertet mit 5 von 5 Sternen

I have confidently built an ever…

I have confidently built an ever growing portfolio. On times where I have decided to buy, sell or cash out on occasion there has never been an issue. Customer service is also A1 regardless of the size of issue. I will continue trading on here as I have over the last few years.

15. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for taking the time to share your experience. We’re delighted to hear that you’ve been able to build your portfolio with confidence and that your trades and withdrawals have been handled smoothly. It’s also great to know that our customer service team has been able to support you whenever needed. We really appreciate your continued trust and look forward to supporting you in the years ahead.

Bewertet mit 5 von 5 Sternen

Fantastic experience

15. Juli 2026
Bewertung ohne vorherige Einladung
Freetrade-Logo

Antwort von Freetrade

Thank you for your fantastic review! We’re really pleased to hear you had such a positive experience. We appreciate your kind words and are grateful for your support.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr