Great opportunity to invest for your future. Pros: - really low costs for investing and currency FX - ISA and SIPP availability - good app also including a web interface - multitude of in... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really enjoy the Free trade App. Very user friendly and intuitive. Helps consolidate GIA, SIPP, ISA all under one roof. Allows for voting on company events. On the whole very happy with it. Definitely... Mehr ansehen
Unternehmen hat geantwortet
Great overall but you need to add more features. Watchlists - that I can order by gain, daily - very important feature you do not have (without limit or allowing at least 200 per watchlist)... Mehr ansehen
Unternehmen hat geantwortet
No standing or dealing charges, availability of GIA, stocks and shared ISA, SIPP. Access to a great stocks charity, notably to some gilts. They do not provide USD holding facility, and every transact... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
With Freetrade, you can invest for free in the stock market. Our app is available today on iOS and Android.
Kontaktinformationen
London, Vereinigtes Königreich
- freetrade.io
4,2
Gut
7533 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Interactive responsive app
Interactive responsive app, giving clear uptodate information.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thank you for the fantastic 5-star rating!
Keeping the investing experience clean, interactive, and packed with clear, up-to-date information is exactly what we aim for every single day. We are glad to have you on board with us.
Happy investing!
Transfer stuck for 8 weeks and…
Transfer stuck for 8 weeks and counting. Raised complaint, makes no difference. If I'm ever lucky to see my money again, I'm running away from freetrade at the first opportunity.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Hi there,
Thank you for the comment.
I am very sorry that your transfer has been stuck for eight weeks and that your previous complaint hasn't provided a resolution yet. This is certainly not the experience we want you to have at Freetrade.
We want to look into this for you immediately. Please contact our team at reviews@freetrade.io from your registered email address so we can escalate your account to our senior team for an immediate review. We appreciate your patience and are ready to help get your funds moving.
Excellent service
Excellent service. Freetrade also offers share voting. I would absolutely recommend this service.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Hi there, thank you for the wonderful 5-star rating! Empowering our users through features like share voting is exactly what we aim for, so we're glad to hear it's hitting the mark. Thanks for highly recommending us, and happy investing!
On day 1 (Monday) I was locked out of…
On day 1 (Monday) I was locked out of the App and so couldn't get access to my cash, SIPP or ISA for 4 days. After sending in 3 emails asking for some help (1 per day on Mon, Tues & Weds) this email arrives on Thurs evening:
Hi there,
Thank you for getting in touch with us!
Could you please confirm your full name, date of birth and national insurance number you signed up with (depending on your nationality, it may be your national ID) so I can look further into it for you?
I replied using the name of the support agent - they couldn't even be bothered to use my name. That screams 'poor customer service culture'.
Note: I'd already confirmed all the details in my previous email (except NI number to be fair).
Looking at some of the lengthy and detailed responses given to people on here, usually within 24 hrs, I can't help but think FT has got its priorities very wrong.
The true test of a company is not how well they perform when everything is going OK, it's how they respond when there's a problem - draw your own conclusions. You have been warned!
PS. I genuinely hope I don't get a swift reply on here - that will genuinely rub salt in the wounds!!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
We’re sorry to hear about your experience and understand why this was frustrating.
Being unable to access your account for several days and then feeling that your previous messages hadn’t been fully considered is not the experience we want any customer to have. We appreciate you taking the time to share this feedback.
While we can’t identify your account from a Trustpilot review, we want to reassure you that we do monitor customer communications closely and we genuinely care about resolving issues when things go wrong. Our intention here isn’t simply to respond publicly, but to investigate what happened and help put things right.
If you’re willing, please email us at reviews@freetrade.io We’ll look into your case as a priority, review the support you’ve received so far, and work to get your access restored as quickly as possible.
Free trade is all good on customer…
Free trade is all good on customer service
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thank you for the positive feedback! We're pleased to hear you've had a good experience with our customer service team. Your support means a lot to us, and we'll continue working hard to provide the best service possible.
Solid app, low fees
Solid app, great UI, great range of financial products available, low fees, the team actually adds new products in response to user feedback which is really encouraging. Support is good on paid tiers, bit slow on the free tier, but in the end you get what you (do or do not) pay for which is understandable.
A few specific feedback points to make the experience even better:
1) It would be a total game changer if I could see my accounts in other apps (banking apps and financial aggregators). My understanding is this would require Freetrade to make their API public, and perhaps encourage providers to build integrations on these rails. There are very few brokers that do this well at this point in the UK despite the Open Finance regulatory initiatives coming through, and it would be a real differentiator.
2) It would be helpful to have slightly more portfolio tools. The performance benchmark only supports FTSE All World as a comparison point, and only runs up to 3 months, which is a bit limiting at present but a step in the right direction for sure. The insights tool shows portfolio weights by security, but it would be great if it offered some look-through into the underlying securities for collective instruments. An auto-rebalancing option to target weights would also be great. These are offered already by some other commission-free brokers, so should be doable.
Otherwise, keep up the great work!
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thanks for taking the time to share such detailed feedback.
We’re glad to hear you’re enjoying the app experience, UI, and product range, and it’s especially encouraging to hear that the ongoing additions based on customer feedback are noticeable.
On your first point around integrations and visibility in other financial apps: this is something we’re actively aware of across the industry. As you mentioned, broader Open Finance and data-sharing frameworks are evolving in the UK, and improving interoperability is a long-term priority. A public API (or equivalent integration layer) is a meaningful step and is definitely the kind of capability that could unlock the kind of aggregations you’re describing. It’s not a small undertaking, but feedback like this is exactly what helps shape where we invest next.
On portfolio tools: you’ve highlighted a few areas that come up quite often- longer performance benchmarks, more flexible comparison options, deeper look-through on collective instruments, and rebalancing tools. These are all in the category of “advanced portfolio analytics,” and you’re right that some platforms already offer parts of this. We’re continuing to iterate here, but there are trade-offs in keeping the experience simple for newer investors while expanding depth for more active customer. The direction of travel is very much toward richer insights, even if rollout is incremental.
And on support: it’s fair feedback on the difference between paid and free tiers. We aim to be transparent about that trade-off, while still keeping the free experience usable.
We totally appreciate you taking the time to break this down so clearly, it genuinely helps prioritise what matters most.
Great
Great, easy to use platform.
Makes reading simple and very nice interface.
Absolutely no complaints and would highly recommend.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thank you for your kind feedback. We’re really pleased to hear you’re finding the platform easy to use and that the interface makes things simple and enjoyable to navigate.
It’s great to know you’d recommend us, and we truly appreciate you taking the time to share your experience.
Low cost and easy to navigate
Tentatively dipping my toe into online investment I wasn’t sure where to start but Freetrade has made the process simple. Low cost and easy to navigate. If you’re thinking about taking the plunge as a beginner I highly recommend Freetrade
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Hi there, thanks so much for the 5-star review!
Taking that first plunge into the market can definitely feel a bit daunting, so we're absolutely thrilled that Freetrade has made the process simple and easy to navigate for you. Keeping costs low and the app accessible for beginners is exactly what we aim for.
Welcome to the world of investing, and thank you for the wonderful recommendation!
Great choice of ready made funds and…
Great choice of ready made funds and stocks that an inexperienced investor can buy with a small fund to start with
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Hi there, thanks so much for the 5 stars!
We designed Freetrade to break down barriers, so it’s amazing to hear that our selection of stocks and ready-made funds has made it easy for you to start your investing journey with a small budget.
Welcome aboard, and happy investing!
Prompt response to my questions and…
Prompt response to my questions and requests
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thank you so much for the 5-star review!
We know how important it is to get quick answers when it comes to managing your portfolio, so I’m thrilled to hear the team hit the mark for you.
Happy investing!
Antwort von Freetrade
Thanks for your feedback. Great news! We’ve updated this: SIPPs and ISAs are now free of monthly/annual fees and are available on the Basic plan.
Incredibly user friendly
Incredibly user friendly.
Have moved accounts from other well known providers to here as can manage multiple accounts
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thank you so much for taking the time to leave us a 5-star review!
We're thrilled to hear you’ve moved your accounts over to Freetrade. Making it seamless to manage multiple accounts, like your ISA, SIPP, and GIA, all in one place is exactly what we aim for.
Welcome aboard, and thank you for choosing us to look after your investments!
Great so far
Great so far, but if you dont add new etfs LDGG will have to transfer else where. Fractional shares would also be a bonus
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thanks for taking the time to share your feedback. We’re glad to hear your experience has been positive so far.
We appreciate your comments around expanding our ETF offering and fractional shares support. Feedback like this is incredibly valuable, and we’ve shared it with the team as we continue to develop the platform and broaden our investment offering.
User
Easy to use. Keeps you informed. Good webchat. Seems secure
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thanks for the great feedback! We’re really pleased to hear you’re finding the app easy to use, feel well informed, and have had a positive experience. It’s great to know you feel secure using Freetrade - that’s incredibly important to us.
great choice of funds etfs and shares…
great choice of funds etfs and shares no commision best place if buying mutual funds
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thanks for the great feedback! We’re really pleased to hear you’re enjoying the range of funds, ETFs, and shares available on the platform.
Why is same day withdrawal only…
Why is same day withdrawal only available in plus subscription?
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Same-day withdrawals are currently one of the benefits included with our Plus subscription. Standard withdrawals are still processed as usual, but Plus members have access to faster withdrawal times alongside other additional features.
Rubbish app
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
We’re sorry to hear you feel this way.
If there’s anything specific that’s not working for you or if you’re experiencing an issue, please let us know at reviews@freetrade.io and we’ll be happy to look into it and help resolve it.
over 8 weeks for simple isa…
Has taken over 8 weeks for a simple isa transfer. The data they input for average share price is completely wrong and is ot based on the original book cost. Cannot speak to anyome on the phome so you play message ping pong but never any clear dates on when problems will be resolved.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
We're really sorry for any confusion or inconvenience caused on this occasion.
The cost basis we display is based on the transfer value, which means it may not always reflect the original purchase cost.
That said, if you would like us to update it, please email the cost basis figures (in GBP) to reviews@freetrade.io and we’ll look into this and update it as soon as possible.
Brilliant service
Brilliant service. I did an ISA transfer and was kept informed every step of the way. So long as you're not in a hurry, there's always someone to get back to you.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thank you for the brilliant 5-star review!
We're so glad to hear your ISA transfer went smoothly and that our updates kept you reassured throughout the process. We always aim to provide thorough, helpful support, so we really appreciate you highlighting the team's dedication.
Welcome to Freetrade, and happy investing!
A SAHM going through divorce and…
A SAHM going through divorce and needing to find some financial independence, not your typical trader! Have appreciated the opportunity Freetrade gives to gently begin my trading experience, slowly building up my portfolio and learning as I go. Can't wait for my kids to be 18 and start their own too. Brilliant entry into an unknown and mystical world!
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Freetrade
Thank you so much for sharing your story, and for the 5 stars!
Taking control of your financial independence during a major life transition is incredibly inspiring. We designed Freetrade to be a welcoming place where anyone can learn and build a portfolio at their own pace.
We're cheering you on every step of the way.
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