Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Mehr ansehen
Unternehmen hat geantwortet
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Mehr ansehen
Unternehmen hat geantwortet
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Freedom Brokers
Vom Unternehmen geschrieben
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 03332 205445
- customerservices@freedombrokers.co.uk
- freedombrokers.co.uk
4,5
Hervorragend
7366 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Freedom Brokers
Thank you for your review. We're delighted to hear that you received great service and had a positive experience with us.
We appreciate your feedback and look forward to helping you again in the future.
Antwort von Freedom Brokers
Thank you for your review. We're delighted to hear that you found our team friendly and helpful.
Providing excellent customer service is our priority, so it's wonderful to know you had a positive experience with us.
We appreciate your feedback and look forward to assisting you again in the future.
Antwort von Freedom Brokers
Thank you for your review. We're pleased to hear that you found the process easy to arrange and that everything went smoothly.
We appreciate your feedback and are delighted that we could make things simple and straightforward for you.
I didn’t realise that my issue will be solved it in few minutes I’m so glad for that and the lady talk about it she just done in few minutes thank you so much freedom customer service.
Customer service
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us a review. We're delighted to hear that your issue was resolved so quickly and that our team member was able to help you within just a few minutes.
Providing fast, efficient and friendly customer service is what we strive for, so it's wonderful to know that your experience exceeded your expectations.
Thank you for your kind words and for choosing Freedom Services.
Great and informative customer service…
Great and informative customer service with prompt resolution of requests from Maya
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us a review. We're delighted to hear that Maya provided great, informative customer service and was able to resolve your requests promptly.
We pride ourselves on delivering helpful and efficient support, so it's fantastic to know Maya made such a positive impression.
We'll be sure to pass your kind feedback on to her. Thank you for choosing us.
Great services from the Freedom Brokers…
Great services from the Freedom Brokers Team. Bella explained everything to me clearly on call and guided me on what to do regarding my telematics device. Thank you so much 🥰🥰
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Bella was able to explain everything clearly and guide you through the next steps with your telematics device.
Providing clear, helpful support is something we take great pride in, and it's fantastic to know that Bella delivered this during your experience with us.
We really appreciate your kind words and thank you for choosing Freedom Brokers.
Excellent service from Charles
Excellent service from Charles, clear instruction and explanation, very quickly sorted out Competitive prices definitely recommend *****
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your fantastic review. We're pleased to hear that Charles provided clear instructions and explanations, and was able to get everything sorted for you quickly.
It's great to know that you found our prices competitive and would recommend our service to others. Feedback like yours means a lot to the team and helps us continue delivering the high level of service our customers expect.
Thank you for choosing Freedom Brokers.
Brian was so helpful and explained…
Brian was so helpful and explained everything much appreciated 5 stars to Brian
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Brian was so helpful and took the time to explain everything clearly for you.
We'll be sure to pass on your kind words to Brian, who will be pleased to know that his support made such a positive difference to your experience.
Thank you for choosing Freedom Brokers.
Great customer service
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you received great customer service from our team.
Providing helpful, friendly, and efficient support is always our goal, so it's wonderful to know we delivered a positive experience for you.
Thank you for choosing Freedom Brokers, and we look forward to assisting you again in the future.
Easy to navigate
13. Juli 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the process easy to navigate and had a positive experience with us.
We work hard to make everything as simple and straightforward as possible for our customers, so it's great to know this was reflected in your journey.
Thank you for choosing Freedom Brokers.
Had a great previous experience with…
Had a great previous experience with this company, cheap car insurance and great cover levels and if I had a problem customer service advisors were very helpful.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you've had a great experience with us and that you found our car insurance competitively priced with excellent levels of cover.
It's also wonderful to know that whenever you needed assistance, our customer service team was on hand to help. Providing great value and reliable support is what we strive for, so your feedback means a lot to us.
Thank you for choosing Freedom Brokers, and we appreciate your continued trust in our service.
Needed proof of ncd
Needed proof of ncd, mia emailed it to me in minutes very helpful thanks
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us a 5-star review. We're pleased to hear that Mia was able to help and provide your proof of No Claims Discount so quickly. We'll be sure to pass on your kind feedback to her.
Thank you for choosing us, and we appreciate your support.
Scam scam scamers
10. Juli 2026
Antwort von Freedom Brokers
Thank you for your feedback. We're sorry to hear that you feel this way and that you're unhappy with the outcome of your complaint. As explained in our final response, some decisions are made independently by third-party providers and are outside of our control. We are satisfied that the correct process was followed in this case, but we're sorry this has left you dissatisfied.
I called up Freedom Insurance just to…
I called up Freedom Insurance just to go through some minor details over the phone before pressing the payment button. I was talking with Maya who i found to be extremely polite knowledgeable and helpful. She answered all my queries no problem.
11. Juli 2026
Antwort von Freedom Brokers
Thank you for taking the time to leave us a 5-star review. We're delighted to hear that Maya provided such a positive experience while helping you finalise your policy.
It's great to know that she was polite, knowledgeable and able to answer all of your questions clearly, giving you the confidence you needed before completing your purchase. We will be sure to share your kind feedback with Maya and the team.
Thank you for choosing Freedom, and we appreciate your support.
Very pleased with the service and very…
Very pleased with the service and very happy with the quote .
13. Juli 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you were very pleased with the service you received and happy with your quote.
Providing clear, helpful support and great value for our customers is what we strive for, so it's wonderful to know we met your expectations.
We appreciate you choosing Freedom and thank you for taking the time to share your feedback.
Thank you Bella!
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for the 5-star review. We will pass on your comments to Bella.
No nonsense
No nonsense. Good price for insurance saveing me the hassle of searching. Emily who I dealt with was lovely and patient and dealt with my renewal excellently.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear we were able to save you the time and hassle of searching for insurance while finding you a good price.
We'll be sure to pass your kind comments on to Emily. It's great to hear she was patient, helpful, and made your renewal process straightforward.
Thank you for choosing us, and we appreciate your support.
I'm not the best at tech so this site…
I'm not the best at tech so this site was easy to use and would highly recomend
11. Juli 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our website easy to use and straightforward to navigate.
Making the process simple and accessible for all customers is important to us, so it's great to know we achieved that for you.
Thank you for your recommendation and for choosing us.
Took forever to go over quote but…
Took forever to go over quote but that’s just the job poor Chloe stuck with it and even had to pick it up next day as went on so long had to dash off before could sort out renewal payment. Chloe great process rubbish price matched so happy to stay 👌
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
We appreciate you taking the time to share your feedback. We're sorry the process took longer than expected, but we're pleased Chloe was able to support you throughout and follow everything up the next day to help get your renewal sorted.
We'll make sure your kind comments are passed on to Chloe. It's great to hear that, despite the lengthy process, she provided excellent service and was able to secure a price match that gave you confidence to stay with us.
Thank you for your continued custom.
I spoke with Maya today
I spoke with Maya today. She was great very polite. I Understood everything with the policy 10 out of 10 for service.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave a review.
We are pleased to hear that Maya provided such a positive experience and that she was polite, helpful and able to explain everything clearly regarding your policy.
Delivering excellent customer service and ensuring our customers fully understand their cover is very important to us, so your feedback is greatly appreciated. We will be sure to share your kind comments with Maya.
Thank you for choosing Freedom Brokers.
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