Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Mehr ansehen
Unternehmen hat geantwortet
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Mehr ansehen
Unternehmen hat geantwortet
I tried freedom for the first time and I was not disappointed I spoke to a lovely lady called sandy for three day to sort my insurance out as I was let down by Hastings direct They got me the best q... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Freedom Brokers
Vom Unternehmen geschrieben
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 03332 205445
- customerservices@freedombrokers.co.uk
- freedombrokers.co.uk
4,5
Hervorragend
7367 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I spoke with Maya today
I spoke with Maya today. She was great very polite. I Understood everything with the policy 10 out of 10 for service.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave a review.
We are pleased to hear that Maya provided such a positive experience and that she was polite, helpful and able to explain everything clearly regarding your policy.
Delivering excellent customer service and ensuring our customers fully understand their cover is very important to us, so your feedback is greatly appreciated. We will be sure to share your kind comments with Maya.
Thank you for choosing Freedom Brokers.
Antwort von Freedom Brokers
Thank you for taking the time to leave a review.
We are delighted to hear that you found the process easy and quick. Providing a simple and efficient service is something we strive for, so it's great to know we met your expectations.
We appreciate your feedback and thank you for choosing Freedom Brokers.
Fast and efficient
I contacted customer service through live chat to request some documents and after chatting to Precious i have received the documents requested within seconds, great customer service.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave a review.
We are delighted to hear that Precious was able to assist you through live chat and provide the documents you needed so quickly. Delivering prompt and efficient service is something we pride ourselves on, and it's great to know that your experience reflected this.
We will be sure to pass your kind feedback on to Precious and the team.
Thank you for choosing Freedom Brokers.
Antwort von Freedom Brokers
Thank you for taking the time to leave a review.
We are pleased to hear that you found the process easy to complete online and that everything went smoothly without any issues.
Making insurance simple and straightforward for our customers is always our aim, so it's great to know you were well satisfied with the service you received.
Thank you for choosing Freedom Brokers.
I had an excellent experience with Alex…
I had an excellent experience with Alex at Freedom Brokers. He was professional, knowledgeable, and incredibly helpful from start to finish. He resolved my insurance issue quickly and efficiently, kept me updated throughout the process, and made everything straightforward and stress-free. His customer service was outstanding, and I really appreciated the time and effort he put into helping me. I would highly recommend Alex and Freedom Brokers to anyone looking for reliable and professional insurance
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Alex. Providing professional, knowledgeable and efficient service is something we strive for, and it is great to know that Alex was able to resolve your insurance issue quickly while keeping you informed throughout the process.
Your comments regarding his outstanding customer service and dedication will be shared with him and the wider team. We know how important it is to make insurance matters as straightforward and stress-free as possible, so it is rewarding to hear that this was reflected in your experience.
Thank you for your recommendation and for choosing Freedom Brokers. We appreciate your feedback and look forward to assisting you again in the future.
Recieved another call call from freedom…
Recieved another call call from freedom today, I was quoted by txt by another company which would have saved me a whopping £4 per month from van Co not even 4 loafs of bread per month.. Been with freedom for a while now n I've decided to stick with them.. The lady I spoke with today as with other people I've spoke with are very curtious, and kind which for me means alot. Thankyou for your time and callback. 👍
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave such a wonderful review and for your continued loyalty to Freedom.
We're delighted to hear that, after comparing your options, you chose to stay with us. Providing fair value alongside excellent customer service is very important to us, so it's great to know that our team has made a positive impression.
We'll be sure to pass your kind words on to the advisor you spoke with today, as well as the rest of the team. Knowing that you found our staff courteous, kind, and helpful means a great deal to us.
Thank you again for your feedback and for choosing Freedom. We look forward to continuing to support
Very helpful and stress free call
Very helpful and stress free call
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us a 5-star review.
We're pleased to hear that you found the call helpful and stress-free. Providing clear, friendly support and making things as easy as possible for our customers is always our goal.
Your feedback is greatly appreciated, and we’re delighted we could assist you. Thank you for choosing Freedom.
Just needed a copy of my certificate
Just needed a copy of my certificate, didnt wait long in call queue and the lady was super helpful.. brilliant
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you were able to obtain a copy of your certificate quickly and that the wait time was minimal. It's great to know that our colleague was so helpful and provided you with a positive experience. We appreciate your feedback and your kind words.
Very good service.
Very good service.. proffesional. Thank you
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review.
We're delighted to hear that you found our service professional and that we were able to assist you effectively. Your kind words are greatly appreciated, and we will be sure to share your feedback with the team.
Thank you for choosing us. We look forward to helping you again in the future.
Antwort von Freedom Brokers
Thank you for your 5-star review.
We're pleased to hear that our service is perfect for your needs. It's great to know we've been able to provide what you were looking for. Thank you for taking the time to share your feedback and for choosing us.
Excellent service
Excellent service, not complicated. Well done Grace.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service straightforward and easy to use. We'll be sure to pass your kind comments on to Grace, who will be pleased to know she made such a positive impression. Thank you for taking the time to share your feedback.
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service accessible and that it stood out compared to other companies. Providing a great experience for our customers is always our goal, so it's wonderful to receive your feedback. Thank you for choosing us and for taking the time to share your experience.
Thank you to Michael who helped with a…
Thank you to Michael who helped with a change of vehicle.
Went above and beyond. Very helpful and polite.
Thank you again
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Michael was able to help with your vehicle change and provided such helpful and polite service throughout. It's great to know he went above and beyond to support you. We'll be sure to pass on your kind words to him. Thank you again for taking the time to share your feedback.
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the process quick and easy to set up, and that you were happy with the price. We appreciate you taking the time to share your experience and thank you for choosing us.
Antwort von Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found everything quick and easy, and that all the information was sent promptly. We appreciate you taking the time to share your feedback and are pleased we could provide a smooth experience for you.
Easy,everything covered no problems.
1. Juli 2026
Antwort von Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that everything was easy and that you felt fully covered, with no problems along the way. Thank you for taking the time to share your feedback, and we're delighted to have been able to provide a straightforward experience.
Sent me a renewal quote for £550
Sent me a renewal quote for £550, did a new search through freedom brokers and got a quote of £330, someone’s not doing their job
4. Juli 2026
Antwort von Freedom Brokers
Insurance premiums are calculated based on the information held on a policy at the time a quote is generated.
Having reviewed your case, we can see that the policy purchased through a new quotation contains a number of differences compared to the details held on your renewal policy.
Changes to factors such as occupation, vehicle usage, vehicle value, annual mileage, excess levels, driver details and other rating factors can have a significant impact on the premium offered.
As there appear to be several differences between the two quotations, we would welcome the opportunity to discuss these with you and ensure the correct information has been used throughout.
A member of our team will be in touch to review the details and address any concerns you may have.
We appreciate your feedback and look forward to speaking with you.
Antwort von Freedom Brokers
We're delighted to hear that you found the process really straightforward and easy when arranging your insurance.
Making things simple and hassle-free for our customers is exactly what we aim for, so it's great to know we delivered that experience for you.
Thank you for choosing us, and we appreciate you taking the time to share your feedback.
Excellent service and information
Excellent service and information
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that you received excellent service and found the information provided helpful. Delivering clear guidance and a great customer experience is always our goal, so it's wonderful to know we met your expectations.
We really appreciate your feedback and your support.
Very polite
Very polite. Followed my instructions perfectly. Highly recommended
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Freedom Brokers
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that our team was polite, listened to your requirements, and followed your instructions exactly as requested. Providing a professional and customer-focused service is something we take great pride in, so it's wonderful to know this was reflected in your experience.
Thank you also for your recommendation,it means a great deal to us.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.