I have ordered twice from this company who, when presented with an issue regarding my delivery, gave an excellent response. Thank you to the Frankton's staff.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a wooden bench as it was the best price I could find at any Garden Centre / Retailer. Good service although there was a problem with the courier (Parcel Force) as the tracking number quoted... Mehr ansehen
Unternehmen hat geantwortet
Delivery was delayed without communication as to why or when the obelisk would be delivered. Chat functions weren't working and there was no response to the online form. Eventually got a call bac... Mehr ansehen
Unternehmen hat geantwortet
We purchased a water container for the garden. The quality of the container was very good ant it was relatively easy to set up.
Unternehmensdetails
Vom Unternehmen geschrieben
Greener Garden Products At a Glance At Frankton's, we have simple aim: to show gardeners that greener products needn't compromise price and function. To do this, we searched through hundreds of products that gardeners need, then we tested them against our own Sustainability Labels. Only the best join the Frankton's family, meaning you can shop with peace of mind.
Kontaktinformationen
Gate House Barns, SY14 7DH, Malpas, Vereinigtes Königreich
- 0300 3731 131
- hello@franktons.com
- franktons.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Peter was so helpful
We decided to buy from Franktons in the first place after searching online and in garden centres.
We were on a budget but didn’t want flimsy.
Anything of similar size was a lot more expensive and we couldn’t see why.
Ok, it’s a risk, we couldn’t see it or touch it but it looked sturdy and the feedback was good.
Due to all ordering being on line and us having a holiday booked we were quite specific with delivery options, we couldn’t find anyway of stating this online (we were wrong) so we found a phone number.
Peter was super helpful, polite and kind, gazebo delivery was timely, packaged well and even after we found the instructions were missing Peter came to the rescue again.
It took an early 70’s couple 3 hours to erect, it went together well with no extra pieces at the end 👍
We would recommend
A very professional company to deal…
A very professional company to deal with. I shopped online, product despatched quickly but got held up/lost in DPD system so Frankton's despatched a replacement which arrived within 2 days. Superb service. Definitely recommend buying from them
Excellent service.
Excellent service.
We purchased 4 Garden Arches which we are very pleased with.
Their website had a very good choice
Excellent service …
Really quick delivery and very easy customer service via web chat to resolve ordering issue
Very Satisfied Customer
I was very happy with the way Franktons kept me informed about the progress of my order which was processed quickly and efficiently.
Exception quality item
Been looking for a quality bird feed. Many you can buy in garden centres are light weight and rust within know time. This is an heavy duty, very well
Made item and worth every penny.
Easy to order, fast delivery, you won’t be disappointed.
The Archway is great
The Archway is great, 2 little things stop it being at the top. no paper work how to put together , and a receipt also not delivered when exspected. ( l know that was not up to you) Thankyou.
Delivered on time
Delivered on time, well packaged and good construction instructions.
Really pleased with our garden table…
Really pleased with our garden table chairs, was exactly as advertised. deliver was in just a couple of days. very professional retailer and completly recommend them.
Terracotta Herb Planter
The terracotta herb planter is just so lovely! It’s a lot deeper than I expected, perfect for a growing my favourite herbs.
I am tempted to get another…
Bird bath arrived quickly and very well…
Bird bath arrived quickly and very well packaged as fragile. Excellent.
Wellington Stand
We were looking for a gift from my mum, who had given us some money for Christmas.
We wanted an outside wellington stand, that was not a flimsy item.
We found the perfect item at Frankton’s!
Very well constructed with heavy gauge steel, with a good amount of powder coating.
We had the choice of decorative plaque on the front and we chose Y Ddraig Gymreig - A Welsh Dragon.
Very happy with the purchase.
Great products and fast delivery
Good reliable company to deal with
Good reliable company to deal with. Will certainly use them again.

Antwort von Frankton's
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







