On the Thursday evening my garage door was in need of a lot of help, a quick call to Tom`s and help was promised for next day. Saturday arrived, as did the fitter on his own, all done perfectly wit... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Did not turn up for the first appointment but I did get informed - on the day - that there would be a delay. Turned up following morning. Gave a couple of ( very clear pricing ) options to carry... Mehr ansehen
Arrived quickly and soon sorted. Our garage door had snapped a cable so couldn't be opened and closed normally. I contacted Tom's Garage Doors and they were able to come that day which was such a re... Mehr ansehen
Fixed on the day. 3 year guarantee. More expensive than I had hoped for, but the parts are quite expensive and you pay for the expertise. I wouldn't have tried to fix this myself as you do need to kno... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Same-Day Garage Door Repairs — Trusted Local Engineers
Kontaktinformationen
Vereinigtes Königreich
- tomsgaragedoors.co.uk
Das sollten Sie wissen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 1 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
out of trouble
On the Thursday evening my garage door was in need of a lot of help, a quick call to Tom`s and help was promised for next day. Saturday arrived, as did the fitter on his own, all done perfectly within 3 hours, I am out of trouble and very relieved and secure. How about that for full marks, plus the fee was reasonable as well.
Very professional man.
Very professional man.
Pleasant and very quick to diagnose and repair the problem.
Prompt efficient service by a man who…
Prompt efficient service by a man who knew his job.Solved my problem quickly .Thank you.
The technician did a great job on our…
The technician did a great job on our garage door. Prompt service and a very friendly man.
Arrived quickly and soon sorted
Arrived quickly and soon sorted.
Our garage door had snapped a cable so couldn't be opened and closed normally. I contacted Tom's Garage Doors and they were able to come that day which was such a relief - and they arrived within a few hours of me raising the request. After a brief inspection of the problem, I was given 3 options of increasing cost and complexity: replacing just the cable with a year's guarantee on that cable; replacing the moving parts including both cables, spring box, etc including 5 years warranty on all of those; or replacing the whole door with a brand new one. I chose the middle option - it was still more expensive than I'd hoped, but it does have a good guarantee period and was much less than the new door so I thought that was the best option for me.
good service
A. Job. Well done very good
Service phoned one day Job
done next day very happy
would recamend
The worker ,i think was Vince was very…
The worker ,i think was Vince was very pleasant. I feel the price was expensive for 2 wires and half an hour work ,£358 .
The price was a lot more than a few…
The price was a lot more than a few others
And also charged for a quote of £20 .all other companies were given free quotes
Excellent service!
Excellent service!
Came next day and replaced failed door motor straight away.
Up and running!
Quick,effective response
Answered phone call quickly, arranged appointment, call out charge v reasonable, engineer punctual, and sent notification within hour of arrival.
Assessed problem, resolved quickly and showed me how to resolve myself if occurred again.
However, as problem intermittent may occur again and may need to replace controls which is expensive.
Excellent service
Excellent service, excellent job and excellent engineer. Would highly recommend.
Engineer was good but as a company…
Engineer was good but as a company communication was poor , and quote was 3x what a local good company quoted!
Garage door stuck
Garage door stuck phoned Toms that morning came out by lunchtime and repaired.
Rubbish service
Rubbish service, poor customer service, took 3 times to get an engineer
Price was well over priced
Prompt efficient service.
Prompt efficient service.
Engineer was very helpful and resolved the issue quickly.
He was polite, friendly and professional
The staff were great
The staff were great, and the engineer arrived very promptly, within an hour! I only thought £200 to reattach a cable was very over priced so didn’t go ahead with the work and just paid the £19:95 call out charge
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