Although the item is fine. I paid extra for express delivery. It came 5 days after the initial order, so I could have paid standard postage. Their customer service upon initial contact is AI, which is... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Mehr ansehen
OMG! I just got my "f" necklace today, I absolutely love it! Excellent quality and a nice weight. The engraving is super fine and you really can't see it until you're super close up. So glad I bought... Mehr ansehen
Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Kontaktinformationen
Unit 13c Miners Way, CT3 4LQ, Hersden, Vereinigtes Königreich
- help@franklycollective.com
- franklycollective.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Item is fine, but they use AI
Although the item is fine. I paid extra for express delivery. It came 5 days after the initial order, so I could have paid standard postage. Their customer service upon initial contact is AI, which is awful with its answers. Then the human customer service just set out to try and prove me wrong rather than help. It would seem that 48 hour delivery isn’t what it says it is. Their tracking said it wasn’t sent until 4 days after I ordered it, but their customer service rep managed to magically up a different one that was different to mine. As I said, the item is fine, they would have got a better review if they did t use AI and they were more helpful when it comes to charging more for postage that was no different to standard.
Beautiful,original good quality pieces…
Beautiful,original good quality pieces of jewelry
Love it!
OMG! I just got my "f" necklace today, I absolutely love it! Excellent quality and a nice weight. The engraving is super fine and you really can't see it until you're super close up. So glad I bought it. The packaging is lovely. Thank you from one happy customer.
The necklace is gorgeous
The necklace is gorgeous! I ordered one for my bff too! Shipping was fast- even though we are across the ocean.
Wonderful necklace
Wonderful necklace, bought for my best friend! Great delivery, and beautifully packaged.
It's so small writing is illegible
I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is illegible & way to small.
No where on the website does it actually say the disc size but it fits in a 5 cent piece.
Quick easy ordering and shipping
Awesome love it
2 pendants
I ordered 2 pendants.
1 x Gold and 1 x gunmetal. The chain is simple but easily swapped out. The pendants look great. Inscription is small so you would have to get close to read it, in case you’re concerned.
Fantastic all around
Great product. Great shipping. Very nice packaging.
I was able to track everything from the moment of purchase. The item is as promised. Will be ordering gifts later in the year. You can't see the words on the pendant unless you really look closely, but you know they're there, staring at ppl.
Super cute & hilarious product
Super cute & hilarious product. Also beautiful packaging!
I added this to my Christmas list from…
I added this to my Christmas list from hubby and he ordered it for me and I love it 😍 I got the gold c*** necklace, it’s great quality perfect length and looks fabulous ❤️
Quick delivery great item loved it
c*** necklace
Great unique necklace. Gift for my friend who loves it! Pretty packaging.

Antwort von Frankly Collective
I ordered 3 necklaces from Frankly and…
I ordered 3 necklaces from Frankly and I love them so so much! The quality is so good and the cheeky little engravings are perfect and so subtle that I can wear them day to day even to work. Even with a shipping delay due to the c*nt necklace being on preorder which was clearly stated on the website it was so worth the wait! I love them so much thank you Frankly
I haven’t received the necklace I…
I haven’t received the necklace I ordered over a month ago. I’ve emailed repeatedly I want a refund immediately. Appalled by the lack of response

Antwort von Frankly Collective
I still have not recieved my product…
I still have not recieved my product after 8 days even though the website stated 2 to 4 days. I've emailed 4 times now as it is aleady late for the birthday gift I purchased it for. My replies have been from bots and not a person, even though they state it's a small, family business. My product still hasn't even been processed after 8 days. Not impressed and not sure if this is a scam now.

Antwort von Frankly Collective
Ordered for 1-2 day delivery and…
Ordered for 1-2 day delivery and nothing has appeared or been shipped, and don’t bother trying with customer services nobody responds

Antwort von Frankly Collective
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







