Forge Hardware Studio Bewertungen 132

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Shipping took a little longer than expected, but everything arrived in perfect condition so no real complaints.

Bewertet mit 5 von 5 Sternen

These brass pull handles are fabulous, beautifully made and of very high quality. Delivery to Ireland took less than one week. My queries were dealt with quickly, in a friendly manner and were thor... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I used their pulls on a bathroom vanity and it completely changed the look. Small upgrade but big difference.

Bewertet mit 5 von 5 Sternen

I ordered champagne brass farmhouse hardware and it’s absolutely beautiful. I received knobs and pulls. Shipping was fast and packed nicely. These match my GECafe appliances hardware perfect. They eve... Mehr ansehen

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4,3

Hervorragend

TrustScore 4.5 von 5

132 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

Company was so awful with customer…

Company was so awful with customer service and would not help me with an item lost in transit. Someone named "Cathy" was very demeaning, petty, and just outright rude to me when I tried following up about it. DO NOT RECOMMEND. Almost seems like the company doesn't exist and is a scam.

To continue--"Frankie" from the company called me to "provide a solution" but he continued to argue with me, never spoke of a solution until I had to argue it out of him. He continued to berate me and then tried to make a deal with me to remove the review if he re-sent the 1 item to my new address. It is a door handle folks, not worth all of this trouble and not something I want that badly, but I am SHOCKED at the disrespect. DO NOT RECOMMEND!

The timing you are reflecting is wrong and honestly, still shocking that you're not seeking a solution and instead arguing on the review website -- all over a door handle. I can own up that at the end of the aggressive response from your customer service rep I became upset (rightfully so) and ultimately ended the conversation because she was not going to and I could not believe what was happening. There was no C word, except for maybe Cathy? The bribe to REMOVE my review was very low and just shows this company's integrity. I also had to end the phone call with you because you would not stop yelling at me. All over a door handle folks.

25. März 2026
Bewertung ohne vorherige Einladung
Forge Hardware Studio-Logo

Antwort von Forge Hardware Studio

Thank you for your feedback. We take all customer concerns seriously; however, we must also be clear about the standards of communication we expect.

During your interactions with our team, multiple conversations included aggressive language and profanity directed toward our staff including a certain c word that we prefer not to repeat. We do not tolerate abusive or disrespectful behavior toward our employees under any circumstances. Our team remained professional throughout and made repeated efforts to assist you, including offering a resolution for your order and calling you on a Sunday to try to resolve this matter.

To clarify, the shipment in question was not delivered because you moved within days of placing an order from us—an issue unfortunately outside of our direct control. Despite this, we worked to provide a solution. At no point was any resolution contingent upon the removal of a review, and we take that implication seriously as it does not reflect our policies or values.

The reason we did not find a resolution was because we were unable to have a conversation with you that did not include very horrible and disrespectful profanity. We stand behind both our customer service and our team and we will defend them against the abuse they endured from you. We are always willing to help, but we require that interactions remain respectful on both sides.

Bewertet mit 5 von 5 Sternen

I was very impressed with Forge…

I was very impressed with Forge hardware studio who was able to ship my order on the same day it was placed after I contacted their customer service. The new closet doors handles arrived the day after that. Thank you again!

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We had a great experience with Forge

We had a great experience with Forge. They helped us meet some very short deadlines for a large project. We were grateful for all the assistance which would have been difficult to get from a larger company.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service! Product purchased is absolutely beautiful, great quality and price. Could not recommend more highly.

8. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just Brilliant

Just Brilliant.
I ordered my item on January the 9th and it arrived here in Athens Greece within 3 days.
I needed a customs declaration and within an hour had received one.
Nothing arrives in Greece under 3 weeks usually ... even if it is sent from Greece.
A very special company and service... so rare today and I am sure a lovely product. Caroline

13. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

High quality and timeless!

I found cabinet hardware that I really loved, and I ordered it. The website was beautiful and easy to navigate, and communication with them was perfect. The order arrived very timely and I am in love with what I chose! Aged brass handles that feel really nice. They have a great weight to them, and I think they will look spectacular in our new build. Highly recommend!

8. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our Go-To Hardware Supplier

The Forge Hardware Studio has become our go-to supplier for every project. Our company in Australia purchases handles for every project from them because their prices, quality, and designs are far superior to anything we’ve found locally. Their customer service is always excellent, and our orders consistently arrive within a week. We also appreciate the wide range of design styles available, making it easy to select the perfect fit for each project. We will definitely continue using The Forge Hardware Studio for all our upcoming projects.

21. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Blown Away

Everything about my experience with Forge Hardware Studio was FANTASTIC. The company’s communication regarding my order was excellent and much to my delight, I received my order within two days! The best part of my experience was opening the box. I knew from their web site that the product was going to be nice, I just didn’t know how nice. The hardware was absolutely stunning and the weight, very substantial. To say I was overjoyed would be an understatement; this hardware exceeded my expectations in every possible way! If you are hesitant to buy such a critical kitchen component on line without seeing and feeling the product in person, don’t be. I promise you, you will not be disappointed.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Criminals

Criminals.

DON"T BUY FROM FORGE HARDWARE. They just resell other brands by renaming them; I received knobs labelled Emtek - just get them directly w/o the mark up.

Falsely claimed returned products were damaged.

3. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Forge went above and beyond!!

Forge were amazing! I’d been trying to source a particular handle for a while but because I’m in Australia, no one would ship it to me. Then I found Forge. They sourced the handles and had them shipped directly to me. I literally had my handles in less than a week. I couldn’t be happier with both the product and the service from Forge. Thank you!!

15. Mai 2025
Bewertung ohne vorherige Einladung

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