First Premier Home Warranty Bewertungen 

Very fast sign up and explained details 2 months free add on !

The representative was nice and he explained everything to where i could understand and the price was in my budget. Thank you

Andrew made sure that all my needs were covered at the best premium.

On hold for 49 minutes trying to start a claim . Was cut off without speaking to anyone. Had to start the procedure all over again either the same amount of wait time. Totally unacceptable wait time to make a claim.

Well, the guy talked to. He was the best talker but he did help me out. He did explain things but he was a fast talker. He’s a good sales person you got so he made my conversation funny but like I said, he was a fast talker.

I'm surprised after I bought your product.Nobody has contacted me

She was one of the greatest customers I have had from First Premier. She should get raise and become a manager who can train other how to take care customers. Thank you so much

There was a good website, easy to follow. Contact name supplied to help and answer questions.

This is a reply back to the reply received from First Premier Home Warranty for my review......Thank You for your response....I wrote the review on pure facts....as I told you, your team especially"Todd P" .... Everything I wrote....was repeats of hundreds of 1 star reviews on "YOUR" website....which was my documentation backup. Just Google Reviews for FPHW...after 8 months of requests, we wrote the GA Insurance and Fire Safety Commissioner and FINALLY got the check you withheld since May 27, 2026.....Expect the worst from this company.....get a real Home Warranty, not a scam....To All that is fed up with this company....here's a tip.....write letters to BBB, Consumers Affairs, Attorney General AND Insurance and Fire Safety Commissioner....YOU will get results

I have been with First Premier Home Warranty for a couple of years. Today I called about an incident with my garage door opener that could not be fixed. I was waiting to receive an email with the form that I had to fill out and get back to the company. I happened to talk to Michael Butler. He was a very patient and kind fellow who patiently helped me receive, and sign, and even email back to them the form that I needed to be returned to them. He helped me so that the form could go to billing to be paid. Mr. Butler was a life saver and helped me greatly and saved me days in the process. If you call and Mr. Butler is working, I am sure that he will be just as helpful to you. First Premier Home Warranty is lucky to have such a representative answering their calls. I give him the 5 star rating. Thank you very much Mr. Butler. Beverly

Great to work with

Easy to work with

Jordan was kind, empathetic, and genuinely cared about helping me. She took the time to explain everything clearly, followed up with me, and made sure I knew exactly what was going on, even on a Sunday. This is what real customer service looks like.

I felt pressured to enroll. I wanted to review the company further before enrolling. Isaac assured me I could review and cancel if I wanted. We I called back to cancel her was rude and still insisted I wait

You were courteous, not pushy, & polite. Very helpful & knowledgeable.

This was the second time I called to get a hard copy of my contact.

The very worst company. Disrespectful, Unprofessional on the phone. Stated my Hot water heater was cover but not it is not. Will only cover heating element. I want my purchase price returned. I have put in 2 claims with no resolve. Is this company a SCAM??