FirstFound - Search Engine Consultants Bewertungen 307

Well pleased with first found, hassle free quick turnaround to get my website live. Mathew Picken also keeps me updated on progress.

Great support and help working to get our website where we want it to be.

Currently mid contract with this company.
Promised I should start to see enquires coming through after 3 months. ^ months in, I've not had 1 single enquiry. I would not recommend!

Martin Topping is a topman!
If you want something done hes your guy. Thank you for my friend.

It was quite a relief to have Fiona at First Found become my Google ads technician in December 2023. Since then I have had nothing but exceptional and professional advice and she has looked after every aspect of my adverts, that have proven to be very successful. Highly recommended.

Firstfound put us in the right direction in the few months we've worked with them. They kept in regular contact with us and have made a big difference to our brand. Our account manager Liam in particular is very professional and get things done. We highly recommend this company to anyone out there.

My contact Gavin always calls on time and ensures my marketing is relevant and visible.
We have seen a significant increase in social media traffic since employing the services of First Found.

Really love this company, they are very professional and efficient

Really recommend this company, CS is amazing, I did an enquiry yesterday and "Dal" called me, was very informative/helpful. Deserves a payrise ;)

First Found were very responsive to my first contact with them. Dan was great at getting everything set up and was transparent with the prices. Emmerson has been my main point of contact, he has been extremely helpful and answered any questions I have about SEO. He has contacted me with updates and worked around me when I have been very busy.

Since Frist found have been helping our business there's been a significant rise in customer interest and visits to our site. I cannot recommend First Found highly enough and thank Liam for all the help he's given, and for always answering any questions and queries we may have.

As a small business owner venturing into the complex world of Search Engine Optimisation, selecting a reliable agency can be a crucial step towards success. Unfortunately, my experience with FirstFound was anything but successful. Here’s why I would urge caution to any other business considering their services.

Consistency and Professionalism Lacking
One of the most glaring issues with FirstFound was the lack of consistency in account management. Throughout our engagement, we were shuffled between multiple account managers, each seemingly less acquainted with our business goals than the last. This constant change hampered any potential progress, as each new manager would take time to understand our needs, only to be replaced soon after.

Outdated Practices and Poor Recommendations
The consultancy appeared to be staffed by individuals clinging to outdated SEO practices, which did not translate well to the current digital marketing landscape. The recommendations provided were not only old-fashioned but often irrelevant to our specific industry needs. This disconnect suggests a fundamental lack of innovation and adaptability within their team.

Dubious Sales Tactics and Misleading Information
FirstFound’s approach to convincing us of their credibility was questionable. They employed tactics such as encouraging us to search for key phrases they were confident they ranked for. On several occasions, this method backfired, revealing their inability to perform even these orchestrated successes reliably. Such tactics not only undermined their credibility but also highlighted a penchant for deceptive practices.

Predatory Contractual Obligations
The financial aspect of our agreement with FirstFound was equally frustrating. The agency presented their prices without including VAT, which initially disguised the true cost of their services. Moreover, they locked us into a year-long contract with no option for early termination, leaving us bound to a service that was clearly not meeting our needs.

Lack of Effort and Customisation in Reporting
The reports provided were unprofessional and uninspired, consisting merely of Excel spreadsheets without any branding or bespoke insights. This lack of effort in reporting demonstrated a broader disinterest in genuinely fostering client success and showcased a minimalistic approach that failed to provide value.

Negative Impact on Business
Overall, engaging with FirstFound felt more detrimental than beneficial. The strategies implemented did little to improve our online presence and, in some cases, may have even damaged our standing on the internet. This outcome is particularly disheartening given the investment of time, resources, and trust we placed in their hands.

Final Thoughts
Concluding our engagement with FirstFound brought a sense of relief comparable to being freed from an onerous debt. My experience compels me to advise other small businesses, especially those new to digital landscapes, to steer clear of FirstFound. There are many more competent and honest SEO services available that respect their clients and deliver tangible results. Opt for a provider that values transparency, up-to-date practices, and tailored strategies that align with your specific business objectives. Your business deserves better.

100% recommendation for FirstFound. My website has been operating for many years, and it has not been possible to find it on Google unless my surname was included in the search. I therefore instructed FirstFound on an initial one-year contract. Mariam immediately worked on my website, after studying my business specialisation. She then recommended additional content, applied the changes, carried out Search Engine Optimisation for keywords, and set up Google Search Console. She reports to me monthly on how statistics for my website are improving. We expect my website to appear on the first page of Google for my various areas of specialisation.

This is the 3rd SEO company I have had to use for my company ‘Priory Entertainment’ due to very poor previous SEO companies.
Their communication is fantastic and they just can’t do enough for you, big thanks to Matthew and Martin who have been working on my SEO and website, absolutely recommend this company

Great experience, well priced, super customer service and always happy to help you and guide you.

Very friendly helpful and knowledgable. I highly recommend First Found

First Found, I wished I had found them first, I had been with another company and was very unhappy, First Found are fantastic.

Chris and Jodie have been amazing, highly approachable, very polite, professional, and easy to discuss the amendments to my website. For me, it is very important that my requests/changes to the website are acted upon quickly, I am pleased to say, they are.

Chris is my Consultant who has been wonderful throughout these changes, I appreciate his expert opinion.

Jodie is a highly skilled website designer, and no matter what I have given her, she always delivers with skill and patience.

I have spoken to other members of the team at First Found, they are equally professional and helpful at all times, you are left with impression, they really do care!

I am certain that I have the right company now for my SEO and with Chris and Jodie's help, will achieve the goals and growth needed for my new business.

I would highly recommend you use First Found.

Jodie and the team at FirstFound acted on our requirements and built a perfect website for our new company.
They were always very easy to work with and listened to our needs, making changes as required and were able to complete the work very fast and efficiently. We would have no hesitation in recommending them to other companies.

I had a wondeful experience dealing with Danny Joe parkinson. He listend to what I need and advised accordingly. Great service plus a very pleasant man. A firend of mine uses the site and I would recommend it to others looking to set up run a website!!