First Connect Bewertungen 

Juni Ortiz is an incredible person and has been extremely helpful throughout my journey with First Connect. I recently started my insurance agency, and Juni has helped me connect with dozens of insurance carriers while providing valuable guidance and support every step of the way.

I truly appreciate Juni
’s professionalism, patience, and willingness to help. I am extremely happy with First Connect and very grateful for everything Juni Ortiz has done to help me get started and grow my agency.

Thank you so much, juni and thank you, First Connect!

Juni is the man, he has been there every time I have needed something from him! Great start

It is a great platform and the support you need to succeed is awesome. I had the pleasure in meeting Mr Juni and walked me through the platform in great detail and showed me some really great things on the First Conect website.
So far so good. Highly recommend it for Individuals that want to do this without the being tied down to just one agency. Service and quoting is very easy to use and understand.

So far, excellent. Stephen Hanchey has been especially helpful, in onboarding and assisting afterwards on appetite, etc. The platform itself works well; and carrier appointments are smooth and easy (some are instant, some take very long—but that’s the carriers’ faults, not First Connect’s. Have used to write several cases, and will likely use much more. Would like Chubb personal lines, others…
AI appetite guide works sometimes, but often isn’t accurate or not enough info is provided by carriers to determine.

Very helpful and answered questions propmtly

Vy at First Connect has been amazing to work with. She has been extremely supportive throughout the carrier appointment process and has gone above and beyond to help us obtain the appointments we needed. She is responsive, knowledgeable, and always willing to help. I truly appreciate all of her support and highly recommend both Vy and First Connect

My experience with First Connect Insurance has been fantastic, largely thanks to my account manager, Staci. She is incredibly responsive, professional, and always ready to help my agency succeed. Having someone so supportive on your side makes navigating the platform seamless. Highly recommended!

Staci Dean has been a great Account Manager at First Connect. She is professional, responsive, knowledgeable, and always willing to help. I truly appreciate her support and excellent service.

Juni was great at resolving any issues with login and explaining everything before I even asked the question.

Staci’s exceptional support and outstanding service have made my experience with First Connect truly seamless. As my account manager, she has been professional, knowledgeable, responsive, and incredibly helpful every step of the way. She always takes the time to answer my questions, explain everything clearly, and ensure that each detail is handled smoothly.

I sincerely appreciate her dedication and commitment to excellent customer service. Staci is a truly unique support on First Connect platform for new agents and I highly recommend her to anyone looking for a reliable, attentive, and supportive account manager. Even the last day she worked extra to make sure I was fully taken care of. Thank you, Staci, for all your help! Wish you many blessings and a great success ahead!!

The customer service and support I have received as a Property & Casualty insurance agent have been excellent.

My experience with Tiffany was top notch. Tiffany is friendly, professional, knowledgeable, and genuinely helpful. She took the time to listen, answer my questions, and make sure everything was handled properly. The fact that she kept me updated proved her commitment to go above and beyond her already excellent service. It’s refreshing to receive this level of personal attention.

I contacted First Connect because I had several carrier appointments that had remained pending for several months, and I was becoming concerned and disappointed with the lack of progress and information. The representative who returned my call listened to my concerns, took the time to explain what had caused the delays, and provided me with clear updates on each appointment. I was very pleased to learn that I have now been accepted by five of the carriers that had been pending. I truly appreciate the representative’s professionalism, patience, communication, and willingness to help resolve my concerns. The follow-up made a significant difference in my experience and restored my confidence in moving forward with First Connect.

Tiffany Hoskins and her magic First Connect buttons was extremely helpful in getting my appointments rolling.

Lisa W made my experience great! This company has totally embrace the meaning of customer service to the 10th power! I am always very satisfied when I call in for broker support. Lisa went far and beyond the call of duty. I appreciate her attention to detail and her sharing tips on quoting with the carriers. Thank for assisting me with improving my productivity and retention!

I would like to recognize Lisa W. from First Connect Agent Support for providing one of the most exceptional customer service experiences I have ever received.

Lisa identified a discrepancy with my agency appointment that could have easily been overlooked. Instead of simply informing me of the issue, she took the initiative to contact the carrier directly on my behalf to bring the discrepancy to their attention and advocate for a resolution. That level of customer service, professionalism, and dedication is truly rare.

Because of Lisa's willingness to go the extra mile, what could have become a significant issue for both my agency and my policyholder was addressed before it escalated. Her actions not only helped protect my client's interests but also demonstrated that First Connect has people who genuinely care about the success of the agents they support.

As an independent agency owner, it means more than I can express to know there are professionals like Lisa who are willing to step in, take action, and advocate for agents when it matters most. She didn't have to make that call, but she chose to because she cared about finding the right solution. That single act of initiative made all the difference.

Lisa's commitment to excellence, attention to detail, and unwavering support are a true reflection of outstanding customer service. She is an incredible asset to First Connect, and I sincerely hope her leadership recognizes the positive impact she has on agents every day.

Thank you, Lisa, for your professionalism, your compassion, and your dedication. Your willingness to advocate on my behalf reinforced my confidence in First Connect and reminded me that exceptional service still exists. I am sincerely grateful for everything you did, and I hope you receive the recognition you so richly deserve.

All 5 stars are for my rep Audra Carrion; she made our life easier. She not only helps us also encourage us. Being a new agency owner, we needed that. Also, we love the First connect platform, its user friendly.

Tiffany in agent support was amazing. Handled my issue quickly and efficiently.

Thank you!

Amanda understood my problem and offered to help without making it seem like I was a bother. professional and courteous.