Good prompt support from the team at Fella via E mail as part of the journey . The process is efficient and as you close out one batch of medication the next is on its way . Most importantly Regardin... Mehr ansehen
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Das sagen Bewerter
Started with Fella over a year ago, results were poor. I decided to cancel my subscription which had been a monthly charge for a 4 week vial. After they billed me, I cancelled my account and asked for... Mehr ansehen
I've been with Fella for almost 2 years now and no complaints. Started with another company and found Fella after a train wreck of an experience with the first. Process was quick and answered any... Mehr ansehen
Unternehmen hat geantwortet
After some initial bumps in the road with customer service, Fella has been a very reliable partner. They have a nice social media presence and a very helpful Reddit forum. I learned firsthand how ser... Mehr ansehen
Unternehmensdetails
Über Fella Health
Vom Unternehmen geschrieben
At Fella Health, we're transforming weight management for bigger guys through GLP-1 treatments and personalized support that fits into busy lifestyles. Our mission is to help time-crunched men achieve real, lasting results with medications and comprehensive coaching.
We understand men's unique weight loss challenges. Our board-certified clinicians create personalized treatment plans based on your body, schedule, and goals. With Fella Health, you receive more than just medication - you get a complete weight loss program supported by:
- Board-certified clinicians specializing in men's weight management
- Free 1:1 health coaching with video sessions every 2 weeks
- Comprehensive health assessments and included lab work (if needed)
- Medication delivery with uninterrupted supply
- Money-back guarantee
Our approach combines GLP-1 medications with personalized coaching to help you build sustainable habits that fit your busy schedule.
Join the growing community of men who've found their solution with Fella Health. Whether you're looking to boost energy, gain confidence, or achieve lasting weight loss, our expert team provides the medication, coaching, and support you need to succeed.
Kontaktinformationen
5900 Balcones Drive, STE 100, 78731, Austin, Vereinigte Staaten
- +14156495531
- hello@fellahealth.com
- fellahealth.com
Effective weight loss for bigger guys
4,5
Hervorragend
1294 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Not worth your time
Got charged even though my card was locked and tried to get the money refunded because I didn't have enough in my account. The website claims the will do refunds but they claim there is nothing they can do. Will be disputing charge with the bank. Terrible customer service.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
Hi Roland,
We’re sorry to hear about your experience and understand how frustrating this must have been.
To provide some clarity, the funds were debited at the time of sign-up once card details were entered and the transaction was approved. Funds cannot be deducted unless the cardholder authorises the payment during checkout. A refund has been processed, and once issued, it can take between 5 to 10 working days for the funds to reflect back in your account depending on your bank.
That said, we still want to make sure everything has been handled correctly on our side. Our Customer Success Lead, Stanley, will be looking into this personally and will reach out to you directly so you’re not left in the dark.
Thank you for raising this with us.
Stanley Whittaker and Fella Health are amazing.
I have been using Fella for a few months now and the experience has been good. However, these past few days, I was having an issue reaching someone and when someone finally reached out via text, they were so bad that I wondered if they were AI. They took forever to respond to my text like days and kept repeating the same thing over and over when I had already explained my issue. After some research I was able to get in contact with Stanley. He answered my text so fast and fixed my issue immediately!! The customer service was the best I have had in a long time from any company I have delt with. He turned a stressful day into something wonderful. It is rare to encounter someone who seems so passionate about what he does and genuinely wants to help you. I hope Fella values what they have in him because these past few days had me highly upset and this review would have went the opposite way. I didnt feel like they cared about my concerns but one person changed that. Please give Stanley a raise because he deserves it for picking up the slack of others.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
Hi JT
This really means a lot to read. We’re genuinely glad you stuck with us and that things were able to turn around for you.
We won’t shy away from the fact that the experience you described earlier on could and should have been better. When someone reaches out for help, they deserve timely, clear and human support, especially when something feels stressful or urgent. Your feedback on that is heard and taken seriously.
We’re really pleased that Stanley was able to step in, respond quickly, and get everything resolved for you. Supporting our members and making sure they feel listened to is exactly what we aim for.
We’ll be sure to pass your kind message on to Stanley as well. Thank you for taking the time to share such honest and thoughtful feedback. If you ever need anything going forward, we’re here.
Antwort von Fella Health
Hi Vicky.
Glad to hear this. Making the journey easy to navigate while actually delivering results is exactly what we aim for. Thanks for taking the time to share your experience, and if you ever need support or have questions along the way, we’re always here to help.
Definitely works but watch the price increases
Definitely works, however the price creeps up considerably so ill be moving to a cheaper product
22. Januar 2026
Antwort von Fella Health
Hi Adam
We appreciate your honesty and feedback. We’re glad to hear it’s working for you, and we completely understand your decision to explore a more cost-effective option. Thanks for sharing your experience with us.
We will have one of our members reach out to discuss pricing options we have available
Nothing but good things to say about…
Nothing but good things to say about Fella Health. Great communication and support whenever I needed it. The medication has been super effective I reached my goal weight and lost 60lb overall. Feels amazing to finally get there.
21. Januar 2026
Antwort von Fella Health
Donald, that’s incredible! Congratulations on reaching your goal and losing 60lb—that’s an amazing achievement. We’re so glad our support and communication could help you along the way. Thanks for sharing your success with us!
Total scam
Total scam! I subscribed for the Tirzepatide sublingual pills. I am a busy man so it took the assessment, I started taking the pill every single day, and I didn’t feel any descomunal symptoms, it did not reduced my apetite as they claimed it would happen. Long short story, it didn’t work at all, I did not loose weight, I am only 30 pounds above my ideal weight, I am kinda overweight but not obese. So, I contacted the customer service and see if they would do any refund as they complete claim they guarantee to the customer, they said NO. And didn’t offer any other solution, so I spent $299 dlls a month for 6 months for nothing.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Fella Health
Hi there,
Thank you for sharing your experience. This is not the type of feedback we want to see, and we appreciate you taking the time to raise it.
Weight loss responses can vary significantly from person to person. We understand how frustrating it is to feel that the treatment did not deliver the results you expected, particularly after committing both time and money.
We’d like to properly review what happened in your case, including the treatment plan, expectations set, and the outcome you experienced. Stanley Whittaker, our Customer Success Lead, will be in touch with you directly to discuss this further and explore how we can address your concerns.
Thank you again for raising this. We take feedback like this seriously and want to ensure it’s reviewed thoroughly.
Kind regards,
The Fella Health Team
No new customer discount - Bolt Pharmacy
Wanted to take advantage of a new customer discount as I'd not ordered from them before, but when the order went through I paid full price. Unfortunately it seems that this company is owned by the same parent company as Bolt Pharmacy (who I had ordered from before). Because of this they wouldn't class me as a new customer, even though I had to set up a new account with Fella Health to order.
Customer service was very good and refunded me promptly, so no complaints there, I just wish it had been clearer from the outset and before ordering that I wasn't eligible for the discount.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
Hi Ben
Thank you for updating the review.Thank you for the kind words as well. Please can you reach out to Stanley, our CS Lead - stanley@joinfella.com
Kind regards,
The Fella Health Team
Fella Health feels way more personal…
Fella Health feels way more personal than I expected. The coaching actually adjusts to you instead of feeling copy pasted. It doesn’t feel rushed, and there’s real support behind the whole thing, not just meds.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
Thomas, we love hearing this. That personal, human feel is exactly what we aim for. The coaching and support should adapt to you, not the other way around, and it’s great to know that came through. Thanks for taking the time to share your experience with us 🙌
Antwort von Fella Health
Daniel, we’re so happy to hear you’ve had excellent results and a great experience with our customer service. It means a lot to us that we could support you on your journey!
Everything is great
Everything is great. Communication could be a little quicker, but someone always responds.
15. Januar 2026
Antwort von Fella Health
Brian, we’re happy to hear everything is going well! We appreciate your feedback on communication and will keep working to make our responses even faster for you.
They will take your money and never…
They will take your money and never send you medication
30. September 2025
Antwort von Fella Health
Hi there
We’re sorry to hear this and this is never the type of experience or review we want to see. This is also not our process. If a patient does not qualify for medication following clinical review, a refund is issued.
We want to understand exactly what happened here. Our Customer Success Lead, Stanley Whittaker, will be reaching out directly to investigate this further and assist.
Kind regards,
The Fella Team
The best care out there
Ultimately the meds did not work for me. Not for lack of trying on the part of the team and the exceptional care that Stanley Whittaker in particular provided me during my treatment. I would not hesitate to work with this team again in the future
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
Andrew, we really appreciate you sharing this. While we’re sorry the medication wasn’t the right fit for you, it means a lot to hear that you felt genuinely supported throughout your journey. Stanley goes above and beyond for our members, and we’ll be sure to pass your kind words on to him. If you ever decide to explore options again in the future, we’d be more than happy to support you.
Awesome Customer Service & Product…
Awesome Customer Service & Product Pricing options! I appreciated the quick easy onboarding process.
14. Januar 2026
Antwort von Fella Health
Hi Randy
Thanks so much for the 5-star review! We’re thrilled to hear that the onboarding process was smooth and that you found a pricing option that works for you. Our goal is to make starting this journey as simple as possible so you can focus on your health. Welcome to the Fella family!
Fella had been professional and…
Fella had been professional and supportive throughout the entire process. I recommend them
10. Januar 2026
Antwort von Fella Health
Hi Peter,
Thank you so much for the recommendation! We’re thrilled to hear that you felt well-supported and that our team’s professionalism stood out during your journey. Our goal is to provide a smooth, reliable process so you can focus entirely on your health goals. We’re honored to have you with us!
So far so good
So far so good. I've only had 2 pens from them but process is quite straightforward and price (which is important) has been reasonable. Intend to stick with then.......thanks
12. Januar 2026
Antwort von Fella Health
Hi Tom, thank you for the feedback!
It’s great to hear that you’re off to a strong start with your first two pens. We are committed to keeping our process straightforward and our pricing fair, as we know how important those factors are when committing to your health. We’re glad to have you sticking with us, and we look forward to supporting you every step of the way!
Antwort von Fella Health
Thanks for the feedback, Rory! We’re so glad to hear you had a great experience with our team. Our mission is to make weight management as straightforward and supportive as possible for our fellas, and it’s great to know we’re hitting the mark. We appreciate your support!
Been a great experience lost 35 pounds…
Been a great experience lost 35 pounds and still going ,all my clothes fit great, my body feels so much better, shedding pounds , must for anyone that wants to make a change in their lifestyle.
7. Januar 2026
Antwort von Fella Health
Hi Jason, thank you so much for sharing your success! A 35-pound weight loss is an incredible achievement, and we are thrilled to hear how much better you’re feeling physically. There is no better feeling than when your clothes start fitting great again!
We really appreciate you recommending us to others looking for a lifestyle change. It's fellas like you who inspire the whole community. Keep up that amazing momentum, we’re rooting for you as you continue your journey!
Antwort von Fella Health
Hi Sean, thank you for the feedback! We know that weight loss is the ultimate goal, and we’re glad to be in your corner as you work toward yours. Our team is here to provide the support you need every step of the way. Keep up the great work
Absolutely crap!!!!
Absolutely crap!!!!! Awful customer service waiting days for email responses when asked for money back completely ignored me so had to get a refund my own way! Shocking company
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
We are very sorry to hear about your experience, Danielle. It’s frustrating when responses take too long and we understand how stressful that must have been.
Stanley Whittaker, our Customer Success Lead, is already in contact and will personally assist you to ensure any outstanding issues are resolved.
Antwort von Fella Health
Hi Tony, thanks for sharing your feedback! We’re glad to hear the team has been proactive in staying on top of your needs. We strive to make the process as seamless and organized as possible so you can focus entirely on your progress. We appreciate your support and are here whenever you need us!
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