This website is a scam dressed up as a subscription model. In short, FABKIDS forces you to log in monthly to avoid being billed a 50$ subscription fee. Should you forget to log in monthly, you'll be... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
So I use to like fab kids so my daughter loves them but I have only received 2 products out 4 and was suppose to get a refund. Everything i call i have gotten a different story on what's going on with... Mehr ansehen
I absolutely love fabkids.com!!!!! The $5 shoes are absolutely amazing deals‼️‼️‼️‼️‼️ It makes it easier for me as a parent that's not working and hasn't worked in a while to purchase my child a grea... Mehr ansehen
Unternehmen hat geantwortet
The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at wha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Started by a team of parents including mom and actress Christina Applegate, FabKids was founded to empower kids to express their individuality through personalized fashions- while revilutionizing the shopping experience for mom by delivering high-quality, reasonably priced, fresh style in just 'one-click.'
Kontaktinformationen
Vereinigte Staaten
- 855-FAB-KIDS
- fabkids.com
3,0
Akzeptabel
12.983 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 27 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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I am leaving a very unhappy customer!
Instead of sending an email to notify of their changes, they implemented a pop up. When you went to the website to log it, the new contract was apparently approved by logging in. Unbeknownst to me, this now meant my credits would expire. After being a long time(10 years) happy customer with them I am now very unsatisfied. I had 8 credits expire. A loss of around $400. The only thing they could do was give me an $80 credit. They could not reinstate my credits or give me a gift card. I just placed my final order with them to use this credit. I am leaving a very unhappy customer.
11. August 2025
Antwort von FabKids
Hello Michelle,
We're sorry to hear about your experience and the frustration it has caused you. It’s understandable to feel upset, especially after being a loyal member for 10 years, and losing your credits without proper notification can be really disappointing. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
SO easy to shop on this site
SO easy to shop on this site, good ol' Dad seems to do well every time :-)
9. August 2025
I am very upset…
I like the options but am very upset lots of credits expired my money should never expire I like to talk about getting my money back for this I never new my credits would expire
3. August 2025
The "VIP credit" program is a scam!!
I have been a member of this clothing site for five years! Today, I finally had enough and cancelled my account.
I really used to love this site. The designs are cute, and the clothes are Walmart quality. They used to let the $ you pay monthly as a VIP member accumulate in your account. You could spend it however you wanted. And the more $ you spent, the bigger your discount. It used to be great.
Now, you pay $50/month for a "VIP credit" that you can apply towards items that they're charging less than $50 for? It makes no sense! "2 pairs of shoes for $30 or 1 VIP credit." So, your VIP program is that I pay MORE for your clothes than non-members? It's all to scam you into paying the $30 for the shoes you wanted out of pocket and using your "VIP credit" for a different deal.
Also, those VIP credits expire after 3 months. After 3 months, your $50 just vanishes. And it actually expires the day before the expiration date they give you. And once it expires, calling customer service won't get it back.
I have paid this company so much money for nothing now, it's ridiculous! I finally cancelled my account. There charging too much for clothes now anyway! Save your money and get the same quality stuff at Walmart or Old Navy!
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Kristin,
Thank you for sharing your feedback with us. We're sorry for the frustration you've experienced with our VIP credit usage/expireation and the changes that have taken place. We understand how disappointing it can be to feel that the value you once enjoyed has diminished. Your loyalty over the past five years is truly appreciated, and we’re sorry to hear that you felt compelled to cancel your account. We strive to provide our members with quality products and a rewarding experience, and it’s clear we fell short in your case. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
My daughter always loves the clothes…
My daughter always loves the clothes from here always looks so nice
28. Mai 2025
Would NOT recommend. Expensive and overrated with poor quality
I've been a VIP member with FabKids.com since 2021, faithfully paying the $49.95 monthly fee for VIP credits. Over time, I noticed the selection has become extremely limited, and the quality of the items—especially the shoes—has been disappointing. They often develop a foul odor after just a few wears or fall apart altogether.
Due to the lack of options and declining quality, I paused my subscription for a while, hoping things would improve. I had saved up a number of credits, only to find out later—without any clear prior disclosure—that they expire. This completely contradicts what I was originally told: that credits never expire as long as you remain a VIP member.
When I contacted customer service to address the expired credits, I was told they couldn’t be reinstated or refunded. After four years of loyalty and paying hundreds in membership fees, this was the final straw. I’ve since canceled my membership and will never return.
Disappointing experience. Misleading policies. Poor product quality. I cannot recommend FabKids to anyone.
17. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Tiffany,
Thanks for sending your review! We're sorry to hear about the challenges you encounter while using your VIP credits. We understand that transparency is important when it comes to credit usage. We would also like to discuss further the quality and availability of our products in the styles/sizes you like. Your feedback about the VIP membership is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to further assist you.
Best,
Zeth
Adorable options to choose from
17. Juli 2025
Hard to cancel
Hard to cancel, takes over an hour! My daughter has outgrown these styles and if I don't remember to skip, you lose money. Styles are just not my daughter style, nothing worked out. Shoes came apart fast and clothes barely held up.
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Apache,
We're sorry for the difficulty you've had with canceling and how long the process took. We understand how frustrating it is when the styles no longer suit your needs and when the quality of items like shoes and clothing doesn’t meet expectations. It’s especially disappointing when you feel like you’re losing money just for forgetting to skip, and we recognize how important it is for cancellations and product durability to feel simple and reliable. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
It's one start for now
It's one start for now. I placed my order July 2 and still yet to receive any shipping information. No tracking number no nothing. This is very disappointing. I ordered 3 weeks before my child's first day of school, this is enough time. I think it's wild to not received tracking Info over a week of placing your order. So if I order again I now now it takes at least 2weeks for this company to ship..this is very disappointing.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Jessica,
We sincerely apologize for the delay and the lack of communication regarding your recent order. We understand how frustrating this must be, especially since you placed the order well in advance with the expectation that it would arrive in time for your child’s first day of school. We’ll be contacting you privately right away to address this matter as quickly as possible.
Best,
Allison
Scam company.
Scam company.
I bought some shoes once, and they signed me up to a subscription that they hid in the beginning from me. I was charged 49.95 for months, before noticing. I called to cancel this subscription, that I was unaware of, they said they canceled, and then again I received a charge the next month.
I will never buy anything from fabkids, they make it seem your buying for a good deal, but hide that they sign you up to some subscription, that they will charge every month.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Tania,
We're sorry you were unknowingly signed up for a subscription and continued to be charged even after being told it was canceled. We understand how upsetting and deceptive that feels, especially when you believed you were making a simple purchase and instead found yourself in an ongoing membership you didn’t agree to. Being charged month after month without clear consent or proper cancellation follow-through can be really frustrating. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
Everything is so nice I am enjoying…
Everything is so nice I am enjoying this app. Thank you
29. Juni 2025
This company is FRAUD 101 for-sure
This company is FRAUD 101 for-sure. They charge you twice a month. First charge is for $49.95 says it is for Fabkids. #1 I kept refusing the membership and was only purchasing items one time. Then A few days later I get a charge for Personalret for $49.95. I did not think anything about it. I just paid the bill. Well, now I’m seeing they did it to me in April and May and June but I’m fixing to stop the June one. Also, I have an email from them stating they would not charge me anymore and they’re already doing it again. When I did chat with them to cancel this membership that I know for a fact, I didn’t sign up for because I kept pushing NO Over And Over. The chat person told me to call there # to cancel. Now I know why. You will NEVER EVER get through. I was on the phone for 48 minutes and it kept coming in saying that I was still number 27 really? Such fraud. Well I promise you they are going to regret jacking with me and my money. If you have problems canceling with this FRAUDING COMPANY then I can tell you how I did it. I I went on there FB page and a nice guy IKE helped me. At least he was honest and did exactly what he said. Even sent me the cancellation email. Good Luck to anyone else who has FRAUD 101 with this company. I surly hope you get IKE also.
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Angela,
We're sorry for the frustration and financial stress this experience has caused—we understand how upsetting it is to see multiple charges you didn’t agree to, especially after repeatedly declining VIP membership offers and receiving confirmation that no further charges would occur. It’s unacceptable that you had to go to such lengths just to get clarity and support, only to feel misled and blocked at every turn. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
Mobile website is trash
Mobile website is trash. Charged $50 a month for a credit but everything is less than $50 so it’s really just a big rip off. After this order I am canceling. Later ✌🏼
10. Juni 2025
Antwort von FabKids
Hello Lisa,
We're truly sorry to hear how disappointed you’ve been with your experience with the mobile website and the feeling that the membership hasn’t provided the value you expected, especially when it seems like the credit you’re charged each month doesn’t fully cover the items you’re interested in. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.
Best,
Allison
I think it is dumb that we are paying…
I think it is dumb that we are paying over 40 dollars for this credit and still have to pay to get it shipped regardless if it's shipping chost or taxes. The cloths are way to expensive.
8. Juni 2025
Antwort von FabKids
Hi Nicole,
Thank you for sharing your thoughts. We understand how frustrating it can feel to pay for a VIP credit and still face additional costs at checkout. We hear your concerns about pricing and shipping, and we know that value matters just as much as style. Our Member Services Team will be contacting you immediately.
Best,
Kim
Need more athletic clothes for boys!
Selection for boys clothes is minimal. I've tried to leave feedback numerous times to have more athletic clothes or swim options for summer. The fleece shorts are too hot. Many things sold out. Great options on Fabletics but not able to transfer credits. Stuck with nothing to buy. Not able to skip month if past time zone. Still 6/5 in my time zone.
5. Juni 2025
Antwort von FabKids
Hello Kelley,
Thank you for your experience with us. We’re truly sorry about your ongoing frustrations to not find the styles and sizes you’re looking for. We understand it’s disappointing when items sell out or when credits can’t transfer between stores. We also recognize your confusion with the skip-date time zone, and your feedback is being taken seriously. We’ll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
I will be canceling I lost reward…
I will be canceling I lost reward points and never new it I paid a lot if money to you and you screwed me ! Took my money
1. Juni 2025
Antwort von FabKids
Hello Karen,
Thank you so much for sharing your experience. We completely understand how disappointing it is to invest in a brand you’ve supported both emotionally and financially, only to feel like you didn’t receive the value you expected. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Antwort von FabKids
Hello Kevin,
Thank you for writing us a review. We completely understand your frustration — unexpected additional tax charges at checkout or delivery can feel unfair, especially when you’ve already paid for your order. We strive to provide value and transparency to all our members, and I understand how disappointing it can be. Your feedback is important to us, as is your satisfaction. Our Member Services Team will email you shortly to assist you.
Best,
Chad
I really want to rate this company a…
I really want to rate this company a zero. I placed an order for my grandkids and didn’t realize I was signing up for a membership plan. After being deducted $49.99 twice I called to cancel and as of today they are still attempting to debit my credit card. Even though they have assured me that my “membership” is cancelled. I paid more in membership fees than I paid for my original order. Ripoff!!! Do not order from them.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von FabKids
Hello Joyce,
Thank you for writing us a review. We’re truly sorry for the experience you’ve had, and we completely understand how upsetting it is to be charged for something you didn’t knowingly sign up for — especially when your original intent was simply to place a gift order for your grandkids. You’re right to expect better clarity and trust from us, and I’m so sorry we’ve let you down here. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
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