I am currently going through the sale of my property which has been very challenging due to tricky buyers. I have been dealing with Amy Knowelden who has been fantastic throughout the whole process. A... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
James was most supportive, professional but friendly and approachable man. He has been there every step of the way, advising but most importantly listening. There has never been any pressures and tota... Mehr ansehen
Unternehmen hat geantwortet
James has been fantastic - ive been so busy with my job, and although contact by email always ideal , James is always happy to update me via email / text etc when I can’t take calls as in meetings et... Mehr ansehen
Unternehmen hat geantwortet
Once the price was agreed, Olivia took over and was outstanding throughout. She kept me updated, chased answers to queries and worked tirelessly to keep the sale moving. Without her persistence, I hon... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
Kontaktinformationen
4,5
Hervorragend
5327 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All online
All online - which appeared helpful. However, after driving >an hour to view the house - nobody there. No estate agent, nor vendor. Tried to ring agent - phone kept ringing out.
Then the nerve to send an automated ‘you went to see x property, we would appreciate your feedback’ 🤦🏽♂️
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for taking the time to share your feedback Sunil. We're sorry to hear about your experience and understand how frustrating it must have been to travel such a distance for a viewing that did not go ahead as expected.
Our team is currently looking into what happened with your viewing appointment and will be in touch with you directly to discuss this further.
We would like to clarify that, although we also provide 24/7 enquiry options to help ensure customers can get assistance outside of standard office hours, our team is available to support customers by phone too.
We apologise for the inconvenience caused and appreciate you bringing this to our attention.
Best WIshes,
Jess 🏠
So far a great interaction with Stacey
So far a great interaction with Stacey, waiting on my information email and looking forward to hopefully moving forward if everything works for us.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for your lovely feedback Sally. We're delighted to hear that you have had a great experience with Stacey so far.
We appreciate your kind words and will be sure to pass them on to her. We hope everything works out for you and look forward to supporting you as you move forward.
Best Wishes,
Jess 🏠
Professional service
Professional service, explained everything clearly, very friendly and would highly recommend
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your lovely review Lisa.
We're delighted to hear that you found our service professional, clear and friendly. Providing straightforward advice and support throughout the process is very important to us, so it's wonderful to know you felt well looked after.
Thank you for your recommendation. We wish you all the very best for the future.
Liv 🏠
Eager for any sale - not necessarily a good one
We found that the set up was really easy but they weren't great at organising paperwork or communication. We had one potential buyer walk due to not being able to get in touch. We got told some things over the phone which were later contradicted becoming very tense conversations. They seemed keen to just make a quick sale rather than a good one or fight for a better offer. They caused additional stress where not required. Personally based on my experience, I would not use again or recommend. Hopefully the process onward, having accepted an offer, is more positive.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for your feedback Amber. Firstly, we’re delighted to have agreed a sale for you and hope the remainder of the process progresses smoothly through to completion.
We’re sorry to hear that aspects of your experience did not meet your expectations and apologise for any frustration caused. We take communication and customer service very seriously and appreciate your comments, which help us review and improve our processes.
We would welcome the opportunity to discuss your feedback further and address any concerns you may still have.
Best Wishes,
Liv 🏠
Jamie was very professional and…
Jamie was very professional and pleasant and made the process very simple.
Appreciate the time and effort she put in to our initial meeting and look forward to working with her moving forward.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Christopher.
We're delighted to hear that Jamie provided such a professional and pleasant experience and helped make the process feel simple and straightforward. Taking the time to understand your needs and provide support from the very first meeting is something we value greatly.
We'll be sure to share your kind words with Jamie. We look forward to continuing to support you throughout the process and wish you every success moving forward.
Best Wishes,
Sam 🏠
Excellent Service
Rob was excellent and communicated very well at all stages of the sale.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your fantastic review! We're delighted to hear that Rob provided such excellent service and kept you well informed throughout every stage of the sale.
Clear communication is incredibly important to us, and we're pleased to know that Rob helped make the process a positive experience for you.
We'll be sure to pass your kind feedback on to Rob. Thank you for choosing us, and we wish you all the very best for the future.
Best Wishes,
Jess 🏠
Not great
Not great, was constantly misled regarding payments being made from the sellers side. Ended up losing £300 when the seller wanted to 'rush' moving in and I agreed to meet them halfway in costs. Was told by express that the sellers solicitors were going to pay this so I left them to it. Never trust an estate agent I guess as they look after the seller not the buyer.
They have ignored my calls, emails and messages too 🤷♂️
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for your feedback. We’re sorry to hear that you feel disappointed with your experience.
Unfortunately, we are unable to verify you or the property you are referring to from the information provided, so we are unable to investigate the specific circumstances.
We would welcome the opportunity to look into your concerns further, so please contact our team directly with your details and we will be happy to review this for you.
Best Wishes,
Jess 🏠
Antwort von Express Estate Agency
Thank you so much for your fantasic feedback Jayne. We’re delighted to hear that you found our service informative, helpful and knowledgeable.
We really appreciate you taking the time to share your feedback. We wish you all the very best.
Sam 🏠
Really informative helpful conversation
Really informative conversation. Faela had done her research before we spoke and had a lot of information for me and suggestions. She explained the whole process thoroughly and carefully for me.
She had market examples to back up what she was telling me. Reassuring me that my house was good to sell and what the market was like around me. I felt a lot better after talking to her.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful feedback Joanna. We’re delighted to hear that you found your conversation with Faela informative, reassuring and helpful.
We will pass on your kind feedback to Faela, who will be delighted to know that her preparation, market knowledge and guidance helped you feel more confident and supported.
Thank you again for taking the time to share your experience, and we wish you all the very best with your plans.
Best Wishes,
Jess 🏠
Friendly polite…professional communications
Friendly polite communications,professional behaviour nice talking and appropriate manners. That’s enough for me.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your kind feedback Rabina. We’re delighted to hear that you found our communication friendly, polite and professional.
We really appreciate your kind feedback and are pleased that your experience with us was a positive one. Thank you for taking the time to share your thoughts.
Best Wishes,
Liv 🏠
Olivia was highly professional (even…
Olivia was highly professional (even confirmed receipt of emails), pleasant, efficient, tenacious and across everything in our transaction. I'm convinced the sale wouldn't have happened without her substantial support and expertise. I would recommend anyone selling their house to contact her.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful 5 star review Will. We are absolutely delighted to hear how pleased you were with the support and service provided by Olivia throughout your sale.
We have passed on your incredibly kind words to Olivia, and she was thrilled to receive your feedback. She was so pleased to know that her communication, dedication and expertise helped guide you through the process and achieve a successful outcome.
We wish you all the very best for the future.
Jess 🏠
Very nice to talk to Daisy
Very nice to talk to Daisy, she was lovely and very helpful, not sure what to do yet?
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for your lovely feedback Patricia. We're delighted to hear that you enjoyed speaking with Daisy and found her helpful and approachable. We will of course pass on your kind words to Daisy.
We completely understand that these decisions can take time and we're pleased to be able to provide guidance and support to help you consider your options.
Thank you again for taking the time to share your feedback, and we wish you all the very best with your plans.
Best Wishes,
Jess 🏠
Customer-First Service
Originally dealt with Daisy, who showed incredible passion for our property and made us feel comfortable we had made the right choice with Express. James lead on the selling front and was incredibly accommodating to our circumstances and ensured any of our requests were actioned promptly. He made consistent communication touch points, even just to check-in which was a great reassurance.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful review Matt. We really appreciate you taking the time to share your experience and are delighted to hear how supported you felt throughout the sale of your home.
We've passed on your lovely feedback to Daisy and James. They're both delighted to know that their communication, support and willingness to help made such a positive difference.
Thank you for trusting us with such an important milestone. We wish you all the very best in your next chapter.
Jess 🏠
"Fantastic support throughout our whole…
"Fantastic support throughout our whole property buying journey. From the very first viewing to picking up the keys, Adam was professional, patient and genuinely cared about helping us get through the process. Adam liaised efficiently with sellers and solicitors, and turned what we expected to be a complicated process into something manageable. A truly reliable service – thank you so much.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your wonderful 5 star review Adesola. We're absolutely delighted to hear that you had such a positive experience throughout your property buying journey.
We've passed on your lovely feedback to Adam, who was delighted to receive your kind words and said it was a pleasure to assist you with your purchase. He was thrilled to hear you describe his professionalism, patience and dedication helped make the process feel much more manageable.
Congratulations on your new home! Thank you for placing your trust in us, and we wish you many years of happiness and wonderful memories in your new home.
Best Wsihes,
Liv 🏠
Wasn’t pushy talked a lot of sence.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Lee. We're delighted to hear that you found our approach helpful and that the advice we provided made sense without ever feeling pushy.
We really appreciate your kind feedback and are pleased we could offer guidance in a way that helped you make an informed decision. Thank you again, and we wish you all the very best.
Liv 🏠
Clear straightforward advice and brisk follow-up.
Clear straightforward advice and brisk follow-up by email.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review John. We're delighted to hear that you found our advice clear and straightforward and that our follow-up was prompt and helpful.
We really appreciate you taking the time to share your feedback and are pleased we could provide you with a positive experience.
Thank you again, and we wish you all the very best.
Liv 🏠
I had Charlie who was helping me out…
I had Charlie who was helping me out he’s really good at what he’s doing. He provided us with a lot of detail and help when going through this process of getting a mortgage for the first time.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your fantastic review Selina. We're delighted to hear that Charlie was able to support you through your house purchase, first mortgage and provide the guidance and information you needed.
We've passed on your kind words to Charlie, and he said it was a pleasure assisting you. Buying your first home is such an exciting milestone, and we're so pleased we could be part of your journey.
Congratulations, and we wish you all the very best as you move towards owning your first home!
Best Wishes,
Jess 🏠
The team were reponsive and professional
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review. We're delighted to hear that you found the team responsive and professional.
Your kind feedback means a great deal to us, and we're pleased we could provide you with a positive experience. Thank you for taking the time to share your review, and we wish you all the very best.
Jess 🏠
Easy to deal with!
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you for your review Nati. We're delighted to hear that you found us easy to deal with.
We really appreciate your kind feedback and are pleased we could make the process a positive one.
Best Wishes,
Sam 🏠
It was presented in a professional way…
It was presented in a professional way and Lana was well prepared and answered all my questions satisfactorily
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Express Estate Agency
Thank you so much for your review Mac. We're delighted to hear that you found the appointment professional and that Lana was well prepared and able to answer all of your questions.
We've passed on your kind words to Lana, who said it was a pleasure speaking with you. Thank you again for taking the time to share your experience, and we look forward to assisting you further whenever you're ready.
Best Wishes,
Jess 🏠
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.