Etisalat Bewertungen 577

SO Worst Customer Care In the World In My Life Time I Didn't Wait For 1 hour to talk with Customer I Think Every one should Not Use Etisalat sim or Internet, Such Worst Customer And Also In Working Customer People Don't Know Any Thing Just Like Talk With People As There Own Rules No Proper Information Not Avaliable Talk in English I Think Etisalat Company Should close means It's Good

THE ABSOLUTE WORST....I WAS ON THE PHONE FOR 1.5 HOURS TRYING TO CANCEL MY SERVICE. DURING THE CALL THEY WANTED TO KNOW WHAT SERVICE I WAS GOING TO USE, WHO WAS THE VENDOR....ETC. PERSONAL ISSUES WHICH FROM THE USA IS AGAINST THE LAW...THE ABSOLUTE WORST....I WOULD ADVISE ANYONE...NEVER EVER USE ETISILAT..

I wish if I had an option to keep minus zero star. Terrible, horrible,disgusting and purely money minded people. They do not want to fulfil the needs of the customer but will force you to buy the expensive plan that they have. The call centre,forget not to mention,some robotic people who keeps reading a book written with promotional offers instead of adressing to your issues. And in between if the call drops, no one bother to call u back. The only thing I am dissapointed with my life in UAE is the wifi connection here. I regret for taking the 2 year contract with Etisalat and will never even in my sleep would recommend this to anyone !!

terrible, they have different rules when activating and deactivating any services, where they only look at their benefit. The auto mated customer service caller is total time waste. Will port the service to another service provider.

Really bad roles nothing from the contract that u sign 😕

Horribleeeeeeeeeeeeeee the worsttt everrrrr.

Slow internet in high cost and customer support is very bad. The problem is, you can not choose any other provider as it is a monopoly option here

Poor customer service in Ethisalat.

Do to poor customer service from ethisalt i get penalty 4,500 dhs from du telecommunication.

Sharjah abu shagara Nesto Ethisalat staff cheated me without saying clear information .

I already inform him I’m postpaid customer I have device from Du and Ethisalat staff say no issues you can port without any problem so I believe that. then he port My du sim to Ethisalat .
But Now i check with du customer service and they say I have penalty 4500 dhs .

Return my sim to Du ..

I need to find a solution to this or I will go compliant to TRA.

Shamsuddin ,
+971555257230

They making complicated for small things also we need to their office
The vertual adviser hopeless nothing can’t solve from thier

This is by far the WORST ISP I ever dealt with. Customer service is run by a stupid robot that just doesn't help with anything, and if by some miracle some human respond they will tell you someone will come to your home and check on the problem. No one shows up the first time you have to keep calling over and over. Package prices are outrageous for what little they offer. And with all that money you spent you get VoIP bans on top of it. Can't talk with anyone overseas. This is just stupid and I hate it.

Very bad experience with Etisalat, first they said the installation charge is free of cost and later they billed the same. Any now they temporarily disconnected my account due to non payment. The etisalat guy itself told us and communicated the same as not required in our area.

Very bad customer service, if you need any technical service you won't get and your time will waste by virtual robot, I am gonna switching to DU , their phone support is much better than Etisalat

Du is far better in everything. Etisalat has no quality customer care staff & better to choose DU or virgin.

i wanted to give them zero. worst customer care. specially the virtual robot. what the F*** every time i called them its making my day bad. instead of thinking how to help your customer immediately, your making our bad mood into worst. your robot is useless and it will make us irritated. i will suggest to my company to change in DU better than this useless robot.

Absolute worst service. They do not help and will not look into false charges.

The virtual assistant is very bad. if it cannot help then at least it should connect to an actual agent to explain request. waste a lot of time and several calls an still did not help

Etisalat is the worst company on the face of earth, a bunch of useless and incometent prats that have no idea what customer service is. A greedy and terrible money making machine that cares ZERO for its customers. It is the most repulsive and the worst company I have had the total displeasure of dealing with. The sad fact is they have a huge monopoly. Shame on you etisalat; when will you learn to be 1. Competent 2. user-friendly 3. less greedy????

biggest thieves in uae, don’t ever even think of taking service from them

We have patiently and kindly taken Etisalat’s service for our establishment and on the day of connection they arrived 4 hours after they agreed to come and left us without internet for 2 hours during working hours! The internet is slow and there are no outbound calls !!! We have requested for help and no resolution leaving our company in an uncomfortable situation because we cannot call our customers!!!!!!! We demand a solution!!!

I would give them a zero if I could, but this is the best I can do. SAVE YOUR MONEY AND TIME. We have used this service for every possible means of online connection/entertainment, our wifi, television, phone, and yet all they do is increase prices for promises of a, "wider range of accessibility," but give us the complete opposite and start taking our options away. We had HUNDREDS of channels on E-Life and they gradually started charging us for more, and taking those channels away. Today they took away the 3rd channel from which we mainly watch so now we're stuck with 2. We have tried contacting and reporting this problem to get it fixed but all they've done for us is provided us with horrendous customer service. They will literally tell you that you need to call a specific number, then that number will redirect you to some survey or application form for a complaint. Well I sure do hope they can read cause these reviews sure do say a lot about what complaints people have with this wannabe service provider. Stop making expensive ads and telling lies and start investing money on decent service at least. Get a Netflix account everybody, or subscribe to OSN and get off this stinking sunken ship.