Etisalat Bewertungen 577

The worst customer service. Too expensive with zero service. I do not recommend. Du is much better.

I made a big mistake by changing from DU to ETISALAT, and I am repenting. Has been one month and there has been not a single day when I have not faced WifI issues. Horrible Service. Please do not take it if you have an option.

The services are very poor. I paid for a monthly subscription on smiles app and i had no services provided on the app for the last two months. I had to remove the card to prevent other charges. I contacted the customer service and it was absolutely appalling.

BETTER MOVE TO OTHER NETWORK LIKE DU OR VIRGIN COZ THIS ETISALAT HAS A WORST EVER CUSTOMER SERVICE AND WORST SERVICE IN ALL ASPECTS! THEY WILL NEVER GIVE YOU A NOTICE ONCE YOUR PLAN CONTRACT WILL BE EXPIRED RATHER THEY WILL RENEW IT WITHOUT YOUR CONSENT AND ONCE U KNEW IT THEY WILL ASK YOU TO PAY FOR CANCELLATION . WORST NETWORK!!!!!! THEY JUST WANT YOU TO PAY WITH THEIR WORST SERVICE!!!!!!!

i have a 30 to 50 gb ethernet cable and all i get is 30 to 50 mb yes thats divided to 10 and i have a killer ethernet controller and i have gaming mode on and i always get disconnected from game servers IT SUCKS
DONT BUY WASTE OF MONEY
the worst thing that you have 2 options in the uae only etisalat and du
i wish there where more than one dns servers here

Etisalat and service providers are the worst. They are making the cost too much for everything like calling and data.
Nobody can afford these kinds of charges.

Shittest wifi ever, they literally eat your money and make sure u make the payment before the month even finishes. Fix the problem for gods sake we don’t print money right, left, center like you guys. We work our asses off. I suggest u do the same and satisfy us.

Etisalat become one of the worst companies in Uae, no customer service the people doesn’t know how to guide the customer properly from the first time, went 4 times to update the company profile also the lady was talking by a very rude way like I’m her servant.

Bad Experience with Customer care and virtual advisor is time wasting

Etisalat services are getting backwards unfortunately. Every time Etisalat services visit our building in corniche road abu dhabi we face internet issues and calling your team they ask for service charges. This is not acceptable.

I wouldn’t have even gave them this one star.

The worst customer support the worst network and the most expensive service.

First and last month witg Etisalat.

Waiting time really make anyone mad on service plus no in persons to attain calls which is time consuming and never able to teach to technical support to fix the issue and still facing issue in business due to etisalat. Very disappointment.

Don't want to give even a star. Very very worst customer service I have ever seen in any country. Not able to deactivate my wasel plan. They asked to do in my etisalat app(there is no option), called 101 (automatic voice only receiving not understanding from my side) and walkin (too much worse). Very very horrible.

I have been a customer for more than 5 years now and can tell this has to be the worst telecom operator on the face of this planet, I subscribed to a local call bundle once which it said was valid for 24 hours, it gave me 30 minutes for 4 aed, and no where it said it will auto renew the next day, they kept auto renewing without sending me a notification about it and my balance went down really quickly. The unsubscribing part is unnecessarily hard and inconvenient, I had to go to their website to figure it out as the new virtual assistant refuses to help properly and it does not even let you talk to real person. This easily was the worst experience I ever had with a telecom service provider.

Worst customer support ever I found. I had lost some amount without making any calls and SMS. I called the customer service and talked for 30 minutes and no solution was provided.

They will trick you just to avail of their promo but behind that, they will ask more than what you should have paid for.

After using almost 2 years of prepaid sim, I found there is no transparency. They deduct money from my account unknowingly. I have lost more than 500 AED. They are doing complete monopoly in this market. And Customer care is one or WORST service.

Worst customer service. No words. 👎 should add minus star reviews rating...