Etisalat Bewertungen 577

Worst service ever. It is challenging to find support in English, many support channels on mobile app don't work. Home internet is unstable. Only trying to sell more to you

The worst and most useless support in the whole world... The worst mobile app for clients.... the worst plans in the world!!

It's totally a piece of s.... !!!!!

Worst service ever. Without subscribing the package unnecessarily cutting the whenever I recharged. There is no cse to deal with the problem and they are having a virtual assistant with no use of sharing all the complaints and finally it will ask what can I do for you. Fed-up with etisalt sim. The worst service and cse ever from past one month the same thing is happening

Worst possible network in history i pay for the 500mps subscription and currently im getting 0.7mps

I installed Etisalat ultra Elife connection and tried to set up the Amazon prime . Strangely it shows active and it's not working at all. I tried the virtual assistant option and it's impossible to get through to customer service person directly. Worst telecom company , sucking people's money and not offering any assistance at all.

Poor CUSTOMER SERVICE.

But they can't care less because they think they are BIG.

We can do everything in their app BUT not cancelations.

They call for promotions but CUSTOMER SERVICE IS PATHETIC. You subscribe, they take the money, that's it.

BRANCH: Burjuman Metro Station Branch

Understaffed.
Impolite agents.
Useless.

Etisalat became Very Bad Nowadays mobile Internet is very slow Very Bad.
Especially When I'm travelling From international city To Silicon Oasis
Even In international city there Is Worst internet Speed And Dropping Internet all The Time...

Customer service pathetic and the agent who contact and install device they dont guide properly i got ultra pack and they give me wrong details about bill facility make sure to ask about bill
No one is available to talk in urdu/english
Arabic and philpino english acent subha allah we didnt get total faltu bykar waste of money first and worst experience

Etisalat it’s a thief of data ,, I’m not been using for 8 days ,, not to used YouTube or whatever ,, my data was finished already ,, how many time happen ,, not recommended at all ,,

Etisalat is a thief.
Poor customer service; they are all useless.
I went to the store to purchase a SIM card; they have a machine to buy the SIM card; I paid for it, and the machine stopped working, and I had to pay again. They told me they would refund me my money in 24 hours; now it’s been ten days they haven’t refunded my money yet; they asked me to provide the bank statement, which I did, but I still haven’t received my money, they are thieves. Not recommended at all.

Since 15 days I was facing issues with the internet connection, yesterday my call redirect to Sikandar khan, and within a few minutes he came to actual problem and helped us to resolve it..
Great job by sikendar khan very polite and humble..

Ordered a device and given delivery date as 16/09/2022. Waited the whole day and time for the same. Once I called customer care, trying justify with unethical reasons of delivery after two days. If it was a war in between we can understand but in a country everything is digital and government at its best seeing to consumer rights. Bad customer rating is making to do.

With Etisalat, every time you want to delete your account, or downgrade, they take days, to solve a simple case. And then, if you are not there once when they call you, after your (5 days cancellation rights), they will close your file, and you will have to Start all over again.

And again it will take hours!

Even a single star is not deserved. The Etisalat center in Mankhool is a complete chaos, no one attends to customers until one loses patience completely and starts to complain. This is the worst customer service I have had to endure in Dubai. Self service is okay to an extent but this is total disregard for customer and their time.

The etisalat’s latest virtual assist is the worst. It is almost impossible to talk to a real person for the support. I have been trying to talk with an executive for the last one hour. Fed up!

If etisalat you not give essad discount announce
Not pending us 2 months
You go drink coffee get discount same time but by etisalat pending 2 months , better to close government discount if you can't

Very poor business service at Etisalat store near Sharaf DG Metro station.

Only one person to serve business line customers. no online process to share updated documents. For each customer they take around half an hour.

This is my third visit as sometime their system isn’t working, sometime their is waiting for more than an hour.
Waiting here for more than half an hour, and still they need 20-30 mins to just deal with one client.

Very poor service, don’t value client’s time.

On their website, Etisalat state that they are respectful and give accurate information. This couldn’t be further from the truth. When moving house and leaving the country for two months, they told me I couldn’t cancel my contract and set it up again when back. This was completely untrue as I had a contract which allowed me to cancel at any time without penalty. They are now looking for the two months payment when I haven’t even been there, before allowing me to cancellation my account with them. They don’t care, or take any responsibility for their customers. They just want money.

0 communication 0 internet 0 at all the worst in egypt

No consideration... You make an appointment with them for installation they do not show up!!!
No wonder why all reviews are bad