Etisalat Bewertungen 577

Worst customer service in uae no response at all after on hold for 15 min for 3 to 4 timesthis all just to chk my delivery status of home wifi

One of the worst services ever. There is not possible to talk to the operator, only the robot which is not able to understand me.
I sent the payment to the wrong number. There is no possibility to refund it.

I was waiting for 30min to get in, however I was prompted for a call back. So I press 1 for a call back, however I did not receive any missed call or a call. Suddenly a message pop-up that someone from etisalat is trying to contact me in response to my call back request "this is unbelievable it was not even in my missed call register". Upto this moment I'm still on the que waiting to get in it's been 20min now OMG.

Worlds worst telephone operator and customer services
Internet speed and coverage are good but prices are higher and service are lowest

If i can put 0 star will be better .
The worst customer care, worst experience ,
They don’t care about customers or to satisfy them. All what they care about is sending your bills to pay.
We call many time for the same reasons . Months and they never do any actions
You ask them that you need to speak with a manager and here is the worst thing because he called you after callin 4 5 times per day and at the end he will ask you what’s the problem hahaha
And he will never try to make any solution and he lies to you

Good job ETISALAT

They are terrible. The customar care does not work

my wifi stopped working because the company was doing something. I have a portable wifi from etisalat that i take when i travel so i went to etisalat to charge it and the sim was missing so i bought a new one. Charging it and buying a new sim took way too long more than it should have. I spent hours of time i couldnt waste. I told them to work it but they didnt because they said it needed charge so i went home and put it in the charger. it was fully charged but it was still not turning on. I called customer support for them to check the card and the man said that they gave us a non working card. I needed the wifi today as an emergency. My daughter has tests i have work and deals i need to do and simply cannot wait till tomorrow which is when the wifi is coming back. this company is a scam we spent money for no reason to give us something non working. The service is trash it took hours and still gave us a wrong card. Dont buy from this company big scam.

GO ALGOS JISKA ADRESS HAI Address: Office no 113, First floor, City Avenue - By Kolte Patil, Bengaluru - Mumbai Hwy, Shankar Kalate Nagar, Wakad, Pimpri-Chinchwad, Maharashtra, Pune 411057, INDIA
MAINE UNKA SOFTWARE LIYA HAI 27-2-23 KO ABHI TAK KUCH BHI PROFIT NAHI HUA SIRF LOSS HI HOTA RAHA HAI 9 DIN ME 9000 KA LOSS HUA HAI
SOFTWARE PURA BEKAR HAI KUCH BHI NAHI USME TOTALY FAIL RECOVERY KAR KE DEGE BOL RAHE HAI LEKIN NAHI KIYA SIRF BOLTE HAI 9 DIN ME LAGATAR LOSS HAI TO SOFTWARE DEKHO KAISA HAI KOI BHI ALGO SOFTWARE CONTINUE ITNA LOSS NAHI KARTA
ISLIY SABSE NIVEDAN HAI KI GO ALGOS COMPNAY ME JOIN HONE SE PAHLE SOCHE JO DIKHTA HAI O HOTA NAHI
SAGAR SALVE 9665252186 AKOLA (MAHARASHTRA)

Absolutely horrendous service standards. They tried to cheat me of an inflated cancellation charge when I called for a disconnection and when I asked them to walk me through the break up, they revised the charges, reduced by 30%. They asked me to pay the amount immediately but weren’t willing to give or direct me to any invoice and proof of all these charges being levied.

All this after their sales team and technicians assure you multiple times of hassle free, no penalty cancellations etc. absolute cheat of a company and it’s sad that such a company is the flagship telecom company of a growing global power like the UAE.

Would never recommend this to anyone at all.

They only know how to disfigure your rating with ECB , even they should be penalised in a similar manner with some authority for their poor service, their ratings should also be downgraded in case they provide substandard services!
After one year of every upgrade they slow down the Internet speed and then ask again for a better upgrade, it seems their regular ploy, when you complain they will try fakery to resolve your issue and then they tell its not going to.work and someone will come to check for which you'll be charged! Pathetic

Unrespectful delivery service
Worth service Etisalat doesn’t care your online order with them they don’t care any kinda orders or they will never call you if you overdue they call every time if you order with them and when you wait them no any responses amazing Etisalat p

I have very bad experience with Etisalat, they made wrong commitment to me , I was using the same code for activation for my monthly subscription, now I made recharge and tried to get daily subscription for a month but they provide me only on weekends in that same money, really bad experience, I wasted my money

One of the worst customer experiences I've ever witnessed involved disregard for the customer's needs and circumstances. Consider that I called them approximately 12 times throughout the day, and with each call, I discovered that some of their agents were giving me incorrect information, repeating the same words, refusing to let me speak to a manager, as well as their complaint team, which never helped with anything and never committed to a follow-up with me to keep me posted or to help me with my issue. They are truly useless, and this was all about expecting a voucher code from redeeming my Etisalat points. I truly hate this company.

Home Wireless Entertainment

Unlimited data
5G-enabled router
Free Internet Calling Pack
Amazon Prime
OSN+
No advance& No installation fee
Get connected within 1 hour.
only 199AED.

We came Mirdif store for duplicate e sim waited for more than hour my number o202 they will not call order from 187 to they numb O214 our time have also value

Etisalat seems to become a major issue; seems like their staffing is scammers. I ordered a new iPhone and delivered 24hrs as per their app/website. 3 days of phone calls and back and forth of '' I send an email '' I put in your request'' etc. still no phone, I am charged but the phone I did not get the. Nor a call back; numerous 30-minute '' hold on your line next available agent will assist you'', and no reply from management, no reply on emails. so a scam

This state owned company is awful. Like many I lost thousands to them and du over my time in the UAE.

Recently changed my internet package from 24 GB to 27 GB. And guss what it’s consumed!!!!! And its only 21st of the month. For 5 years with my previous package i never faced this issue. And suddenly now i used all my data. I called them they are trying to teach me how to save my data. This is same usage since 5 yeras

Imagine you have no WiFi at home and minimal data on phone and you are calling for technical support and they advise you to install the app and watch YouTube video. I DO NOT HAVE INTERNET. And the virtual assistance is terrible, I call 800101 , they say wait for assistance then immediately they say call 8005800 and after doing this they request to call 800101 again its like ping-pong. This is terrible I wish to no longer deal with them.

Nous avons souscrit 2 offres 10 giga chez eux a Hurghada ( egypte) et 2 jours plus tard, nous avions 0 giga ! Nous sommes retournés a leur magasin, ils s'étaient soit disant trompés sur la date de validité...ils ont corrigé, et le lendemain, a nouveau 0 giga ! Ils sont malhonnêtes et mentent aux clients, nous pensons qu'ils volent les gigas aux clients pour les utiliser