I phoned and advised that I had not received a confirmation if tickets i brought Elise the customer service person not only phoned me back after saying she may have to pass to her colleague the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to order and pick your seats. Quick confirmation. Excellent customer care. I ordered an extra ticket by mistake. I contacted the company via email and received a reply within 24hrs. They very k... Mehr ansehen
Unternehmen hat geantwortet
An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached. I emailed back to advise and within 5 minutes the tickets landed in my inbo... Mehr ansehen
Unternehmen hat geantwortet
Had a query relating to a confirmation email for tickets I had bought. Megan replied quickly and resolved the issue in no time. Great service. Thank you.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Kontaktinformationen
Vereinigtes Königreich
- 0333 772 3648
- help@entertainers.tickets
- entertainers.co.uk
4,7
Hervorragend
89 Bewertungen
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Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Excellent customer service
Ticket purchase was an easy process with the tickets being emailed and txted 48 hours before the concert. We also had a problem with the venue we visited for the event, which left my 8 yo daughter crying, after a complaint to the venue and the venue not being able to help, entertainers did the most amazing thing to make my daughters experience the best and for that I am truly grateful thank you so much.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for your lovely review. We’re delighted to hear the booking process was smooth and that your tickets arrived nice and easily before the concert.
We’re also really pleased we could help turn things around after the issues at the venue. Making sure our customers have a great experience is so important to us, and it means a lot to hear that we could help make the day special for your daughter.
Brilliant Service
I had a problem as my account had my old email and i got in touch and they sorted it out quickly and changed my e-mail. excellent service.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your review. We’re so pleased our team could help get your account updated quickly and make the process easy for you. We really appreciate your kind words about the service and hope you enjoy booking with us again soon!
What brilliant customer service
What brilliant customer service. I made a mistake with my booking and feared I would not be able to return my tickets let alone get a refund. But with excellent help by email all was resolved and the refund received the next day. Very grateful!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for your lovely review. We’re really pleased we could help get everything sorted for you quickly and make the process as stress-free as possible. Mistakes happen, so we’re glad our team could assist and get your refund processed promptly. We really appreciate your kind words and hope to welcome you to another show soon!
Easy to book …
Elsie made the whole experience very easy to book wheelchair +1 seats.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks so much for your lovely review, Hayley! We’re really pleased to hear Elsie made the booking process easy and straightforward for you. We’ll be sure to pass on your kind words 😊
This is my first experience purchasing…
This is my first experience purchasing tickets on line, and I am very impressed with the customer service given to me by Megan, she replied promptly, efficiently and on a Sunday, she was very helpful and answered my questions.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks so much for your kind words, Joan! We’re delighted to hear your first online booking experience was such a positive one. Megan will be really pleased to know her support made a difference 😊
The quick response to my question very…
The quick response to my question very professional and also everything that would happen with my tickets for the man in the mirror show in Glasgow
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks for your review! We’re really pleased to hear you found the response quick and helpful, and that everything around your tickets was clearly explained. Enjoy The Man in the Mirror in Glasgow!
Was unsure if we had booked tickets
Was unsure if we had booked tickets, sent a query re this, can’t believe how fast the reply was, Megan was super efficient and very helpful, she sorted this out super fast .
Fabulous service , all perfect. ⭐️⭐️⭐️⭐️⭐️
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks so much for your lovely review! We’re really glad Megan was able to clear things up quickly and get everything sorted for you. Brilliant to hear you were happy with the service
Quick and efficient response
Quick and efficient response
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks for your review, Sharon! Great to hear you found the response quick and efficient – we really appreciate the feedback.
A wonderful and responsive experience
A wonderful and responsive experience! Highly recommend!
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks so much for your kind words, Laquita! We’re really pleased you had such a positive and responsive experience. We truly appreciate the recommendation!
Amazing customer service highly…
Amazing customer service highly recommend 👌 I needed to cahnge my booking and they made the process so simple. Thank you
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks so much for your lovely review, Ursula! We’re really glad we could help make the change nice and simple for you. We really appreciate the recommendation 😊
So helpful
So helpful, I’d suffered a bereavement, they were genuinely sympathetic and transferred my tickets very quickly and easily and I just had a small admin fee to pay. Definitely makes me want to use them again.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks so much for your kind words, Sue. We’re really sorry for your loss, and we’re glad the team could help make things a little easier for you at a difficult time. We truly appreciate you taking the time to share your experience.
Top marks for entertainers tickets they…
Top marks for entertainers tickets they always reply back in minutes and resolve issues very fast & professionally well done !!!
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for the kind words!
We’re really pleased to hear you’ve had such a positive experience with the team. Quick, helpful support is exactly what we aim for, so it’s great to know that came through.
Got there in the end
Update: pleased with the follow up from Entertainers Tickets, however I'm not rating higher than 3 stars as 3 emails were replied to with a "sorry we can't help", only after a negative review did a good will gesture/refund materialise. I respect that these are 2 different companies offering different services, but it simply should not be the case that an event can be cancelled the very next day and customers be out of pocket, wonder how many people don't have the patience to follow up and request refunds! But it should be noted that Secure my Booking are equally as cretinous in this racket, their email also came back negative and ultimately they've banked a tidy sum for doing literally nothing!
Shocking customer service, booked an event that was cancelled the next day, whilst we got a refund for the tickets we were out of pocket for the insurance. Almost like the whole thing's a scam to do people out of insurance cash, they're all in it together let's be honest!!! We did contact the customer service but they were useless!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
We’re really sorry to hear how disappointed you felt following your experience - that’s certainly not the standard we aim to deliver.
We’re proud to usually receive very positive feedback from our customers, so it’s disappointing to hear that we didn’t meet expectations on this occasion.
Just to clarify, ticket refund protection/insurance is provided by a third-party company and operates under its own terms and conditions. Unfortunately, this means it isn’t something we’re able to refund directly when an event is cancelled, as the policy sits outside of the ticket purchase itself.
We’d really like to take another look at your case and make sure everything was handled as it should have been. We'll reach out directly shortly.
Great communication
Really quick, helpful response. Thank you Megan!
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for your kind words - we really appreciate it!
We’re delighted to hear Megan was able to help and provide a quick response. We’ll be sure to pass your feedback on to her.
Brilliant customer service.
Extremely fast response to my request for help and everything sorted. Fantastic customer service!
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for the great feedback! 😊
Appreciate you taking the time to share this, and we hope you have a brilliant time at the event!
Great service and assistance from Elsie
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
We’re really pleased to hear you had a great experience with Elsie - we’ll be sure to pass this on to her. She’ll be delighted!
I had lost my email with my e tickets…
I had lost my email with my e tickets on it. I contacted customer support who quickly sent me another email with my tickets. Can’t thank you enough . I was in a panic as I’d deleted the original email.
First class service. Very happy woman
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
So glad we could help sort that for you in time! 😊
Thanks so much for your kind words - and enjoy the show!
Very good customer service
Elsie was so very helpful responding and resolving my questions, a great example
Of excellent customer service
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for your lovely review. We’re delighted to hear Elsie was able to help and resolve your questions so well. We’ll be sure to pass on your kind words to her – she’ll be thrilled to hear them. Thanks again for taking the time to share your experience.
Great Customer Service
Great Customer Service. Megan responded and dealt with my issue promptly.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your lovely review. We’re so pleased to hear Megan was able to deal with your issue promptly and provide great customer service. We’ll be sure to pass your kind words on to her.
Megan very kindly exchanged my ticket…
Megan very kindly exchanged my ticket when I was unable to get home from abroad due to the Middle East conflict.
Excellent service and prompt responses to emails.
Thank you!!
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for your kind review, Arthur. We’re really pleased Megan was able to help exchange your ticket during such a difficult and stressful situation. It’s great to hear you found the service prompt and helpful, and we’ll make sure your thanks are passed on to her.
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