I phoned and advised that I had not received a confirmation if tickets i brought Elise the customer service person not only phoned me back after saying she may have to pass to her colleague the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to order and pick your seats. Quick confirmation. Excellent customer care. I ordered an extra ticket by mistake. I contacted the company via email and received a reply within 24hrs. They very k... Mehr ansehen
Unternehmen hat geantwortet
An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached. I emailed back to advise and within 5 minutes the tickets landed in my inbo... Mehr ansehen
Unternehmen hat geantwortet
Had a query relating to a confirmation email for tickets I had bought. Megan replied quickly and resolved the issue in no time. Great service. Thank you.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Kontaktinformationen
Vereinigtes Königreich
- 0333 772 3648
- help@entertainers.tickets
- entertainers.co.uk
4,7
Hervorragend
89 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
DONT book ur tickets via this company
DONT book ur tickets via this company. Go direct to the venue site to buy tickets. They charge extortionate fees over and above ticket value with limited choice of seating.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Sorry to hear you were disappointed.
Just to clarify, we never increase the face value of tickets – the ticket price itself is always exactly the same as purchasing directly from the venue. Like most ticket agents, Entertainers Tickets charges booking fees in line with industry standards. In some cases, venues also require us to collect a venue levy or similar charge on their behalf, which can slightly increase the total price.
In terms of seat availability, many venues allocate different seating areas to different ticket agents. Unless we're directly integrated with a venue's ticketing system, we can only sell the allocation we've been given. This is standard practice across the ticketing industry.
We're proud of the service we provide, reflected in our 4.7 Trustpilot rating, and we're always happy to help customers find the best available seats within the allocation we have.
Thanks for sharing your feedback.
Great customer service
I phoned and advised that I had not received a confirmation if tickets i brought
Elise the customer service person not only phoned me back after saying she may have to pass to her colleague the next day she confirmed that I had not brought the tickets as I thought but allowed me to buy the tickets there and then at which point I received a confirmation email
Excellent customer service
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your lovely review! We're so pleased Elise was able to help and get everything sorted for you. We'll be sure to pass on your kind words. Enjoy the show!
Had a query relating to a confirmation…
Had a query relating to a confirmation email for tickets I had bought. Megan replied quickly and resolved the issue in no time. Great service. Thank you.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your kind review! We're delighted Megan was able to resolve your query quickly. We'll be sure to pass on your lovely feedback. Enjoy the show!
Incredibly quick and helpful response…
Incredibly quick and helpful response from Megan! Thank you!
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your lovely review, Lauren! We're so pleased Megan could help and provide a quick response. We'll be sure to pass on your kind words. Enjoy the show!
Quick response from Agent (Megan) and…
Quick response from Agent (Megan) and clarity given to question asked
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your kind review, Ann! We're delighted Megan was able to answer your question quickly and clearly. We'll be sure to share your feedback with her. Enjoy the show!
Lost my tickets emailed last night and…
Lost my tickets emailed last night and Megan responded extremely quickly this morning and resolved our problem great service
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your lovely review, Stephen! We're so pleased Megan was able to resolve the issue so quickly. We'll be sure to pass on your kind words. Enjoy the show!
Excellent customer care and service.
Easy to order and pick your seats. Quick confirmation.
Excellent customer care. I ordered an extra ticket by mistake. I contacted the company via email and received a reply within 24hrs. They very kindly appreciated my mistake, cancelled the seat and issued me a refund straight away.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your wonderful review, Lesley! We're so pleased to hear you found the booking process easy and that our team could quickly resolve your mistake. We really appreciate your kind words and hope you enjoy the show!
Good, friendly service over the phone
The staff on the phone were really helpful. The lady who answered (sorry I didn’t get her name) was friendly and keen to help. She then transferred me to Elsie who was really understanding and solved my problem without any fuss. Great service. Thank you.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your lovely review. We're delighted to hear that our team were able to help and that Elsie resolved everything quickly for you. We'll be sure to pass on your kind comments. We really appreciate your support and hope you have a fantastic time at the event!
The customer service lady was very…
The customer service lady was very friendly and knew exactly what I needed in relation to using my Hynt card
Thanks for your help
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your kind review. We're delighted to hear our customer service team was able to assist you with your Hynt Card and make the process straightforward. We'll be sure to pass on your feedback. We hope you enjoy the event!
Megan was very helpful regarding lost…
Megan was very helpful regarding lost ticket confirmation.
Thank you Megan
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your review. We're glad Megan was able to help with your ticket confirmation and get everything sorted for you. We'll be sure to pass on your kind comments. We hope you have a great time at the event!
Great to deal with and sorted my e…
Great to deal with and sorted my e tickets out straight
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your review. We're delighted to hear our team was able to sort out your e-tickets quickly and make the process easy for you. We hope you have a fantastic time at the event!
Fast and efficient customer support!
An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached.
I emailed back to advise and within 5 minutes the tickets landed in my inbox.
Friendly and very efficient and resolved immediately! Would happily book through them again!
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your wonderful review. We're delighted to hear our team was able to resolve the issue so quickly and get your tickets to you without delay. Your kind comments about our friendly and efficient service are greatly appreciated. We hope you have a fantastic time at the event and look forward to helping you again in the future!
Elsie was prompt and friendly…
Elsie was prompt and friendly at dealing with our ticket enquiry. Amazing service. Still looking forward to the upcoming show too!
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your lovely review. We're delighted to hear that Elsie was able to help with your ticket enquiry and provide such great service. We'll be sure to pass on your kind comments. We hope you have an amazing time at the show!
Efficient service and swift responses
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your review. We're pleased to hear you found our service efficient and our responses swift. We really appreciate your feedback and hope you enjoy the event!
Great Customer Service
Great Customer Service, was trying to book tickets online but was unable to do so. Spoke to Megan who helped secure my tickets. Will use Entertainers again in the future
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your kind review. We're delighted to hear that Megan was able to help secure your tickets and make the booking process straightforward. We'll be sure to pass on your feedback. We look forward to helping you again in the future and hope you enjoy the event!
Amazing customer service
Amazing customer service after what ciuld of been extremely stressful, thank you!
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you so much for your lovely review. We’re really pleased we could help turn what could have been a stressful situation into a positive experience for you.
Megan was very helpful today thankyou
Megan was very helpful today thankyou
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for taking the time to leave a review. We’re so pleased to hear Megan was able to help you today. We’ll make sure your lovely feedback is passed on to her - she’ll really appreciate it!
Initially had a great experience
Initially had a great experience, however i duplicated my tickets, i contacted customer service who assured me they would refund me contacted them a second time and was reassured it was on its way,still waiting for my almost £80 refund!
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Sorry to hear this. We don’t appear to have any record of contact from you since early February, so we weren’t aware that your refund had not been received.
Please could you get back in touch with us via priority@entertainers.tickets and we’ll be happy to trace the refund and assist further.
Megan dealt with my issue in a polite and professional and timely manner A+++++ service thank you
Megan dealt with my issue in a polite professional
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thanks for taking the time to leave this review, Steve! We're very happy to hear you had such great service.
Very responsive to my enquiry
Very responsive to my enquiry, very quickly resolved my uncertainty over my booking, and reassured me that my booking had gone through! Great customer service.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Entertainers Tickets
Thank you for your lovely review. We’re so pleased our team could quickly resolve the issue and give you reassurance that everything had gone through correctly. Providing fast and helpful support is really important to us, so we truly appreciate your kind words about the service.
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