Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discoun... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Mehr ansehen
Unternehmen hat geantwortet
As an elderly person who is not IT minded and the straight forward conversation I had on phoning up made it all stress free. All this made it a pleasant experience. Thank you Derek
Unternehmen hat geantwortet
Very easy to book and company came back with a time date which was easy to change pending my availability. Contractor carried out the test and gave some good advice. Would use again for all safety che... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Easy EPC
Vom Unternehmen geschrieben
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Kontaktinformationen
First Floor, 12 Albion Street, BN2 9NE, Brighton, Vereinigtes Königreich
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Hervorragend
1779 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All you could wish for
Arrived on time, explained the process, carried out the process on time without any fuss.
Very efficient.
What's not to like?
7. Juli 2025
Antwort von Easy EPC
Hi there, we really appreciate that you've taken the time to share your feedback with us.
Your satisfaction with our service is our priority, and it’s great to hear we're on the right track.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Excellent service
Very quick, efficient, dealt with my need for an EPC instantly and very reasonably priced too
7. Mai 2025
Antwort von Easy EPC
Hi Sarah, many thanks for sharing a review for us.
We're delighted to know our efforts towards speed, efficiency and providing fair pricing have resonated with you positively.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Organised very easily and good…
Organised very easily and good communication to get what I needed, including the time frame.
Very good from start to finish.
Would use Easy EPC again no problem.
1. Juli 2025
Antwort von Easy EPC
Hi Mr Smitheringale, customer feedback is important to us, so thank you for taking the time to share yours.
Your recognition of our team's organisation and communication is greatly appreciated and motivating, we’ll be sure to share your feedback with the rest of the team.
Please consider us at your service for any further property compliance needs.
Excellent organisation and great service.
Staff were very help and arranged an EPC to a commercial building at short notice in the North East of England. The surveyor was excellent and I was really happy with the service supplied and how it easy it was to arrange.
I will use Easy EPC again when needed
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Easy EPC
Hi J George Smithy, we really appreciate that you've taken the time to share your feedback with us.
We take pride in providing excellent, easy to use service and always aim to work to any time constraints you may have, so we're thrilled to hear that we hit the spot for you.
We're here for any further assistance you might need and look forward to serving you again.
Polite and professional
25. Juni 2025
Antwort von Easy EPC
Hi Mr Allen, many thanks for sharing a review for us.
We take pride in providing polite and professional service, so we're glad that we hit the mark for you.
Should you need another survey or further assistance, we're just a call or email away.
Very good service I appreciate your…
Very good service I appreciate your time and the engineer was very helpful thank you very much
25. Juni 2025
Antwort von Easy EPC
Hi there, customer feedback is important to us, so thank you for taking the time to share yours.
Your satisfaction with our engineers and our service is our priority, and it’s great to hear we're on the right track.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Easy EPC provide a wide variety of Professional Report.
Easy EPC are professional, reliable and have the ability to produce a wide variety of Professional Reports required by Building Control and Planning officers at highly competitive prices, and at relatively short notice.
We are pleased to recommend them.
19. Juni 2025
Antwort von Easy EPC
Hi Roxburgh Properties Ltd, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Customer satisfaction is our priority, so we're thrilled to hear that you'd recommend us for our professional, reliable, and competitively priced services.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Arrangements made promptly.
Arrangements made promptly. Dates and time agreed. Very efficient service.
16. Juni 2025
Antwort von Easy EPC
Hi Linda, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're truly pleased to hear your feedback on our promptness and efficiency as we strive to keep our standards in those areas as high as possible.
If you require any surveys in the future, we'd be delighted to provide our services again.
Very helpful and efficient
Very helpful and efficient. Could have been a little cheaper.
17. Juni 2025
Antwort von Easy EPC
Hi Jeff, we appreciate that you’ve taken the time to share your insights.
We're pleased to know that our dedication to being helpful and efficient has been well-received. Our customers usually find that we provide competitive pricing, so we're sorry that you didn't feel the same about your experience.
Thank you for choosing us for your property compliance needs. We are here should you require our services in the future.
Antwort von Easy EPC
Hi Julie, we really appreciate that you've taken the time to share your feedback with us.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how happy you are with us.
Please consider us at your service for any further property compliance needs.
Efficient process throughout
10. Juni 2025
Antwort von Easy EPC
Hi John, we're grateful for the opportunity to hear about your experience.
Your satisfaction with efficiency is our priority, and it’s great to hear we're on the right track.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Antwort von Easy EPC
Hi Richard, we're grateful for the opportunity to hear about your experience.
Your satisfaction with our service is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, we’re ready to help.
Very helpful team of people here
Very helpful team of people here. Easy by name and the process was certainly that, thankyou.
9. Juni 2025
Antwort von Easy EPC
Hi there, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're very proud of our team and so we're thrilled to hear how much you appreciated their work.
If you require any surveys in the future, we'd be delighted to provide our services again.
Antwort von Easy EPC
Hi Diamond Construction NW Ltd, many thanks for sharing a review for us.
We're happy to hear that you would rate our service, specifically our fast turnaround, as 5 star.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very easy and quick service
Very easy and quick service. Our reviewer was very thorough and followed up with a few questions to make sure she had all the details. I would use them again.
4. Juni 2025
Antwort von Easy EPC
Hi R Black, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're truly pleased to hear that you would use our services again due to our easy to use, quick and thorough, as we strive to keep our standards in those areas as high as possible.
If you require any surveys in the future, we'd be delighted to provide our services again.
Antwort von Easy EPC
Hi Alex, we're grateful for the opportunity to hear about your experience.
We're happy to hear that you would rate our service, specifically our ease of use, as 5 star.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very prompt and well organised.
30. Mai 2025
Antwort von Easy EPC
Hi Andrew, we appreciate that you've taken the time to share your insights.
It's rewarding to know that you appreciated our promptness and organisation, as those qualities are priorities for us.
Should you need another survey or further assistance, we're just a call or email away.
Antwort von Easy EPC
Hi Mak, thanks for taking the time to leave us a review.
We take pride in providing smooth service for our clients, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very difficult to secure suitable times…
Very difficult to secure suitable times for inspections with small time windows allocated to agree access otherwise time slots re-allocated. Not particularly user friendly
30. Mai 2025
Antwort von Easy EPC
Hi Prince, thanks for taking the time to leave us a review, we always appreciate hearing how we did from our customers.
Your constructive criticism on our windows for securing an appointment is helpful feedback for our continued improvement.
I have taken the time to look into your bookings and communications and can see that our usual process of holding an offered appointment for 1 working day while we wait for our client to confirm if it is suitable was not long enough for your requirements, so we increased the hold time to 2 working days. When this was still not long enough we agreed to a longer appointment hold time, but with the appointments being slightly further in the future, to allow for arrangements to be made, and I’m happy to see that we did indeed manage to book in appointments for your inspections.
I can understand your frustration while trying to secure an appointment that suited your needs, and would like to explain the reasoning behind our hold times to aid your understanding. The reason we set a timeframe for an appointment to be secured within is so that we can keep our assessors diaries full in order to fulfill the daily amount of surveys required to run a profitable business, and I can see that our assessors in your area are busy, so the appointments were in high demand.
I appreciate your honest feedback about the difficulty you experienced, please rest assured that I have passed this on higher up, so that we can continue to monitor our processes to ensure our client’s needs are being met sufficiently.
Thanks again for sharing your feedback, should you wish to discuss your experience in more detail or require any other assistance, we're readily available.
Antwort von Easy EPC
Hi Stephen, customer feedback is important to us, so thank you for taking the time to share yours.
Your satisfaction with communication, politeness and thoroughness is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, our team is ready to help.
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